#AllinOneBusinessSolution

Ignite Building Momentum Towards Success Together with Barantum

We believe that the innovation within technology constantly created by Barantum can push every business beyond limits and accelerate Indonesia's digital economic growth.

About Us Image
Barantum

#AllinOneBusinessSolution

Ignite Building Momentum Towards Success Together with Barantum

We believe that the innovation within technology constantly created by Barantum can push every business beyond limits and accelerate Indonesia's digital economic growth.

About Us Image

About

Barantum originates from the combination of "Bara" and "Momentum". This combination of words signifies that in pursuing MOMENTUM, success must be fueled by a burning spirit.

As a provider of systems born from the creativity of the nation's youth, Barantum is committed to becoming the best provider of
CRM Application

Apa itu Aplikasi CRM?

Aplikasi CRM adalah sistem yang mendukung perusahaan dalam mengelola, mengumpulkan, menyimpan, dan menganalisis informasi pelanggan. Hal ini mempermudah alur kerja dari tahap prapenjualan hingga pascapenjualan.

Fitur Unggulan

Monitor Aktivitas KPI Tim
GPS Tracking
Manajemen Aktivitas Pelanggan & Penjualan
,
Chat Application

What Is Chat Applcation?

The Call Center application is a system created to support companies in managing incoming and outgoing calls, equipped with recording features, automatic call routing, IVR, call analysis reports, etc.

Fitur Unggulan

Chatbot & Autoresponder
Broadcast
Customer and Sales Activity Management
,
Call Center Application

What Is Call Center Application?

Aplikasi Call Center adalah sistem yang dibuat untuk mendukung perusahaan dalam mengelola panggilan masuk dan keluar, dilengkapi fitur rekaman, routing panggilan otomatis, IVR, laporan analisis panggilan, dll.

Fitur Unggulan

Monitor Team SLA Activity
GPS Tracking
Customer and Sales Activity Management
.By building a solid and continuously growing team, we are committed to providing cutting-edge solutions for our clients in various sectors of industry.

History

Barantum Journey

2010

Handri Kosada founded PetroSync Global Pte.Ltd and began developing a CRM module to meet the team's needs in monitoring customer relationships and KPIs in real-time.

2013

Handri Kosada formed a small team to develop a new brand, namely Barantum.

2015

Barantum was officially founded

2018

Barantum becomes a profitable business

2021

Barantum innovates its product by adding an Omnichannel system and becoming an Official WhatsApp Partner with Green Tick.

2022

Upgrade the system version from V3 to V5 with better feature support and a more responsive

2023

Barantum is trusted by thousands of users in various industrial sectors and strengthens system quality with international standard ISO 27001 security.

Spirit of Barantumnians

Values ​​that We Believe

Together with Barantum, maximize the potential to continuously become better than before. And here is the vision of the positive values ​​that we embody every day to bring #SpiritofChange.

Patience and
Appreciating the Process

Patience and
Appreciating the Process

Barantum believes that the process is part of the achievement and that with patience, the team can learn, grow, and be better prepared to face challenges.

Patience and <br/> Appreciating the Process

Patience and
Appreciating the Process

Barantum believes that the process is part of the achievement and that with patience, the team can learn, grow, and be better prepared to face challenges.

Consistently Achieving Goals

Consistently Achieving Goals

Consistency can transform performance from ordinary to extraordinary. With consistency, Barantum can build trust, enhance productivity, and achieve targets.

Consistently Achieving Goals

Consistently
Achieving Goals

Consistency can transform performance from ordinary to extraordinary. With consistency, Barantum can build trust, enhance productivity, and achieve targets.

Achieving Perfect
KPIs

Achieving Perfect
KPIs

The Barantum team achieves perfect KPI performance every day, per week, and every month by setting realistic targets to measure performance.

Achieving Perfect <br/> KPIs

Achieving Perfect KPIs

The Barantum team achieves perfect KPI performance every day, per week, and every month by setting realistic targets to measure performance.

Discipline
at Work

Discipline
at Work

Barantum adheres to the company's SOPs to ensure tasks are completed properly and within the specified time.

Discipline <br/> at Work

Discipline at Work

Barantum adheres to the company's SOPs to ensure tasks are completed properly and within the specified time.

Being
Empathetic

Being
Empathetic

The Barantum team understands and respects each other's opinions and needs, including those of clients, creating a positive work environment and strengthening relationships with clients.

Being <br/> Empathetic

Being Empathetic

The Barantum team understands and respects each other's opinions and needs, including those of clients, creating a positive work environment and strengthening relationships with clients.

Customer
Satisfaction

Customer
Satisfaction

The Barantum team focuses on providing products that meet customer expectations, providing responsive support service features, and handling problems quickly & monitored.

Customer
Satisfaction

The Barantum team focuses on providing products that meet customer expectations, providing responsive support service features, and handling problems quickly & monitored.

Customer <br/> Satisfaction

Customer Satisfaction

The Barantum team focuses on providing products that meet customer expectations, providing responsive support service features, and handling problems quickly & monitored.

Barantum Career

Together Advancing Business Digitalization
with #SpiritofChange

Available Positions

Barantum Career

Together Advancing Business Digitalization
with #SpiritofChange

Available Positions

Follow our social media to get the latest information updates

Achievements

Barantum Contributions For
Digitalization of Indonesian Business

+100 sectors of industry are educated
about the importance of business digitalization

+5000 active Barantum users
increased their productivity by up to 90%

85% accelerate customer service
for Indonesian businesses

40% reducing churn rate
business customer in Indonesia

25% increase in
Indonesian business sales

#WhatTheySay

Our efficiency has improved as we can monitor SLAs more quickly. Furthermore, it facilitates consultations with doctors as it can be accessed anytime and anywhere.

Natali Ardianto

Chief Executive Officer
Lifepack.id

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The Barantum Team is always Fast Response in serving the DGW team's problems within 24 hours from various communication channels 👍

Deni Dharmawan

Marketing Communication Analyst
PT Dharma Guna Wibawa

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Since we started using Barantum, chat responses are 30% faster than before making it much easier for FCT to complete their tasks

Herlina

FCT Manager
Wall Street English

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With Barantum collaborating with SiCepat, we can achieve 45% efficiency because incoming calls can be assisted by IVR

Syara

Head of Customer Services
SiCepat Express

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WhatsApp API Centang Hijau Barantum meningkatkan 80% produktifitas pelayanan pelanggan Plaza Mini Senopati

Maltis Junias

Mini Consultant
Plaza Mini Senopati

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Call Center feature of Barantum helps increase productivity by 90% and exceeds the expectations of the BRI Insurance team.

Nuni Apriana

Project Staff
BRI Insurance

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The SLA we used to have was very long. However, after using Barantum the SLA is shorter and more targeted to our merchants.

Nethania Dinari Ramadhani

Enterprise Excellence Lead
MokaPos

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Have Questions?
We are ready to help

Ask anything about the product,
price, implementation and others

Contact Us

It's Time for You to Become Part of Thousands of Successful Customers with Barantum & Be Part of the Change!

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