Decide The Barantum Package According to Your Business Needs

Increase service and sales productivity in one Barantum system

Trusted by businesses of all types of industries

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4.9 review rating from more than 500 satisfied customers using Barantum

The all-in-one solutions for everything you need to increase sales, provide the best service to customers,
and monitor team performance in one Barantum CRM application

Standard

CRM Sales

For every business type. Solutions to Simplify Sales Management

Rp299k

per user per month (min 3 users)
minimum contract 1 year

Try Now

Lead Management

Sales Management

Product Management

Module Saleskits

GPS Check In & Out
(Can Add Photos)

Document Module With 1GB / User Storage

Comments and Notifications Module

Module Tags

Standard Report Dashboard Settings Management

Consumer Contact Data Management

Consumer Company Data Management

Custom Field Management

Data Access Right Sharing Management

Management of Rights Create, Edit & Delete Data

Module Settings Management

Standard Open API access (1 API call per second)

Access Team & Users Settings

Export and Import Data

Android and iOS Apps

Support Standard

Free System Update

Lifetime Support *According to applicable regulations

CRM Services

For all types of businesses. Improve Customer Service and Satisfaction

Rp299k

per user per month (min 3 users)
minimum contract 1 year

Try Now

Project Management

Ticket & Bulk Management

SLA Management

Escalation Management

Module Internal FAQ

Module Survei Kepuasan Pelanggan

Comments and Notifications Module

Module Tags

Standard Report Dashboard Settings Management

Consumer Contact Data Management

Consumer Company Data Management

Custom Field Management

Data Access Right Sharing Management

Management of Rights Create, Edit & Delete Data

Module Settings Management

Standard Open API access (1 API call per second)

Access Team & Users Settings

Export and Import Data

Android and iOS Apps

Support Standard

Free System Update

Lifetime Support *According to applicable regulations

Best Package

Professional

For all types of businesses. A more complete solution. Increase automation in your company

Rp599K

per user per month (min 3 users)
minimum contract 1 year

Try Now
All features of the Standard CRM Sales + CRM Service package

GPS Offline Mode

Live GPS Attendance

Module Survey

Module Marketing

Module Approval

e-Signature (Android & iOS)

Module Email

Module Quotation

2 GB / User Storage Documents

Manage and define automation that will run in your Barantum CRM

Workflow Management

Management of Standard Report & Custom Report Dashboard settings

Priority Support

* All Customs require additional man-days

Enterprise

Customize features and services to fit any business, from small to large scale.

Consult
The Price

Investments based on needs and level of complexity

Contact Barantum Consultant

Contact Consultant
All the features of the Professional CRM Sales + Service package with additional OPTIONS

Custom Whitelable Logo

On-Premise Solutions

Middleware Service

Dedicated Barantum Account Manager

System Customization per Man-Days

Document Module with more than 2 GB / User Storage

More than 5 additional Customization Reports

Customize Workflow

Customize Features

Customize Integration

Customize API

Money Back Guarantee

Support 24 Hours 7 Days

* All Customs require additional man-days

Features
Standard

CRM Sales

Try Now

CRM Services

Try Now
Professional

Features and services that can be customized to your needs

Try Now
Features
CRM Sales
(Standard)
CRM Services
(Standard)
Professional
Enterprise
Lead Management

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Sales Management

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Product Management

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Features
CRM Sales
(Standard)
CRM Services
(Standard)
Professional
Enterprise
GPS Check In & Out
(Can Add Photos)

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

GPS Offline Mode

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Features
CRM Sales
(Standard)
CRM Services
(Standard)
Professional
Enterprise
Deals Management

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Marketing Ads

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Module Marketing

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Product Management

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Project Management

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Module Email

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Features
CRM Sales
(Standard)
CRM Services
(Standard)
Professional
Enterprise
Ticket & Bulk Management

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

SLA Management

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Escalation Management

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

CSAT

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Module Internal FAQ

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Features
CRM Sales
(Standard)
CRM Services
(Standard)
Professional
Enterprise
Dashboard Widgets

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Management of Standard Report & Custom Report Dashboard settings

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Report Management

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Customize Reports

CRM Sales (Standard)

CRM Services (Standard)

Professional

5 Customization

Enterprise

More than 5 Customization

Features
CRM Sales
(Standard)
CRM Services
(Standard)
Professional
Enterprise
Document Management

CRM Sales (Standard)

1 GB

CRM Services (Standard)

1 GB

Professional

2 GB

Enterprise

> 2GB

Module Saleskits

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Features
CRM Sales
(Standard)
CRM Services
(Standard)
Professional
Enterprise
Comments

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Notifications

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Features
CRM Sales
(Standard)
CRM Services
(Standard)
Professional
Enterprise
Workflow

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Form Customization

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Import & Export Data

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Setup Module CRM

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Tags

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Whitelable Logo

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Features
CRM Sales
(Standard)
CRM Services
(Standard)
Professional
Enterprise
User & Team Access Rights

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Data Access Rights

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Features
CRM Sales
(Standard)
CRM Services
(Standard)
Professional
Enterprise
Android Applications

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

iOS Apps

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Features
CRM Sales
(Standard)
CRM Services
(Standard)
Professional
Enterprise
Open API Standard

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

API integration

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Other System Integration

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Middleware

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

On-Premise Solution

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Features
CRM Sales
(Standard)
CRM Services
(Standard)
Professional
Enterprise
Standard Service

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Priority Service

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Custom Account Manager

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Custom Project Manager

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Lifetime System Update

CRM Sales (Standard)

CRM Services (Standard)

Professional

Enterprise

Add On

Implementation, Setup & Training assistance services

Additional to help your company in installation, implementation and training for users in using Barantum CRM

Rp2.000K

Per man-days

Add On CRM

Frequently Asked Questions

Barantum CRM is an application that helps businesses manage interactions with their customers, track sales, and optimize customer service processes. Barantum CRM provides comprehensive tools to improve the efficiency and effectiveness of sales and customer support teams.

The Barantum application works by collecting, storing, and managing data from various sources, ranging from customer information, activity history, purchases, to customer service in one centralized system.

At Barantum, we always take data security seriously. Our systems are housed in world-class data centers that are protected and under 24-hour surveillance. We ensure that our applications are always updated with the latest security versions. The security of our clients' data is number 1 for us, incoming data will always be protected with high-level protection.

We accept payments by bank transfer or credit card.

You can change your package on the subscription settings page and you can choose the package you want.

Yes, you can cancel your package at any time.

You can contact us via email support@barantum.com. Barantum will be happy to help and answer your questions and needs.

Lebih Hemat Paket Tahunan
Monthly
Yearly
Standard

per user per month (min 3 users)
minimum contract 1 year
Try for Free
  • Customer Management

  • Project Management

  • Ticket Management

  • SLA Management

  • CSAT Management

  • Total User & Team Settings

  • Form Customization

  • 1GB Document Storage Capacity

  • Free Barantum System Update

  • Support Standard

Most Popular
Professional

per user per month (min 3 users)
minimum contract 1 year
Try for Free
  • All Features In Standard Package


  • Lead Management

  • Activity Management

  • GPS Check In & Out

  • Workflow

  • Approval

  • Setup Import Data

  • Customize Reports

Enterprise

Discuss Your Business Needs

Contact Sales
  • All Standard & Professional Package Features


  • Dedicated Account Manager

  • Dedicated Project Manager

  • Customize system per man days

  • Money Back Guarantee

Complement your plan choice with more additional features

Email Module

Rp 50,000/users

Product Module

Rp 50,000/users

Call Center Integration

Rp 50,000/users

Call Center Integration

Rp 50,000/users

Survey Module

Rp 50,000/users

Upgrade Storage

Data storage

Centralize all customer messages from multiple channels with Barantum Omnichannel Chat.
Start being more efficient in responding to customer messages and increase customer satisfaction when interacting with your business.
Standard

For all types of businesses. The right solution for those who want to use omnichannel for the first time

Rp897k

Include 3 users per month
minimum contract 1 year

Next user addition Rp299k / user per month

Request Demo Now

Integration of multiple messaging channels from WhatsApp, Facebook, Instagram, Telegram, Line, and Twitter

Standard Chat Open API access

Document Module with 1 GB / user storage

Simple Chatbot Autoresponder Office Hour

Customer Satisfaction Survey Module

Comments and Notifications Module

Internal FAQ Module

Tags Module

Sales Management

Ticket Management + Bulk Tickets

Multi Admin Management

Management of Distribution of Data Access Rights

Management of create, edit, & delete data rights settings

Consumer Contact Data Management

Consumer Company Data Management

Field Management Custom

Multi Admin Handles 1 Chat

Block spam numbers

Team and User Access Settings

Export & Import Data

Android and IOS apps

Standar Service

Free Update Systems

Lifetime Support
Subject to Applicable Conditions

Best Package

Professional

For all types of businesses. A more complete solution for interaction between your business and your customers.a

Rp1.797k

Include 3 users per month
minimum contract 1 year

Next user addition IDR 599k / user per month

Request Demo Now
All Standard plan features with other additional features

Additional integration with Email & MarketPlace (Tokopedia & Shopee)

Added Live Chat message channel

Open API Chat + Chatbot Access

Document Module with 2 GB / User Storage

Advanced Chatbot For Auto Reply During Business Hours (Unlimited Chatbot Flows) *(There is an implementation fee)

Scheduling message delivery

5 additional Custom Reports

Priority Support

* All Customs require additional man-days

Enterprise

For All Types of Business. Customizable solutions to suit your business needs with a large number of customers

Consult
The Price

Investment based on needs and level of complexity

Contact Barantum Consultant

Contact Consultant
All Professional package features with additional optional features

Change App Logo With Your Company Logo

On-Premise Solutions

Middleware Service

Document Module with more than 2 GB / User storage

Chatbot Autoresponder Custom

Chatbot API Custom

Workflow Custom

Report Custom

Features Custom

Modules Custom

Integration Custom

API Custom

Dedicated Barantum Project Manager

Dedicated Barantum Account Manager

System customization per man-days

Money Back Guarantee

Support 24 Hours 7 Days

* All Customs require additional man-days

All Packages Are Included

  • Self-service guide for managing WhatsApp Masking & Green Tick *Terms and Conditions Follow Meta

  • Monthly Active Users (MAU) are unlimited

  • Agent Performance Report Dashboard and Message Activity

  • Personalize WhatsApp blast messages

  • Upload/import contact for WhatsApp blasting

  • Unlimited WhatsApp Blast *Maximum conditions per day following Meta Terms

  • Multimedia message template for broadcast

  • Automatic message allocation to agents (Round Robin)

  • Message template for quick reply

  • Handling messages with Agents and Autoresponder Chatbots

  • Conversation history is stored and cannot be deleted by agents

  • Auto-Save contact and customer profiles

  • Added customer profile details

  • Free of charge for 1,000 incoming WhatsApp chats per month (does not apply to the next month's accumulation)

Features
Standard
Professional
Features
Standard
Professional
Enterprise
Block Number

Standard

Professional

Enterprise

Multiadmin

Standard

Professional

Enterprise

Autoresponder Office Hour

Standard

Professional

Enterprise

Chatbot Autoresponder Office Hour

Standard

Professional

Enterprise

Standard Open API Chat

Standard

Professional

Enterprise

Blast/Broadcast

Standard

Professional

Enterprise

Multimedia message templates

Standard

Professional

Enterprise

Livechat

Standard

Professional

Enterprise

Schedule Messages

Standard

Professional

Enterprise

Quick reply

Standard

Professional

Enterprise

Message activity history

Standard

Professional

Enterprise

Message Allocation (Round robin)

Standard

Professional

Enterprise

Green Tick Masking

Standard

Professional

Enterprise

Free of charge for 1000 conversations

Standard

Professional

Enterprise

Users (MAU)

Standard

Professional

Enterprise

Agent Chat Performance Report

Standard

Professional

Enterprise

Message activity reports

Standard

Professional

Enterprise

Change App Logo With Your Company Logo

Standard

Professional

Enterprise

Features
Standard
Professional
Enterprise
Customer Management

Standard

Professional

Enterprise

Organization Management

Standard

Professional

Enterprise

Sales Management

Standard

Professional

Enterprise

Ticket + Bulk Ticket Management

Standard

Professional

Enterprise

Tags Management

Standard

Professional

Enterprise

Internal Management FAQs

Standard

Professional

Enterprise

Surveys Management

Standard

Professional

Enterprise

Document Management

Standard

1 GB

Professional

2 GB

Enterprise

> 2 GB

Export & Import

Standard

Professional

Enterprise

Features
Standard
Professional
Enterprise
Custom Form

Standard

Professional

Enterprise

Custom Module

Standard

Professional

Enterprise

Custom Integration

Standard

Professional

Enterprise

Custom Workflow

Standard

Professional

Enterprise

Custom API

Standard

Professional

Enterprise

Custom Report

Standard

Professional

+5 Customizations

Enterprise

+5 Customizations

Custom Chatbot API

Standard

Professional

Enterprise

Custom Autoresponder

Standard

Professional

Enterprise

Features
Standard
Professional
Enterprise
Message Apps (Facebook, Instagram, Telegram, Twitter, Email)

Standard

Professional

Enterprise

Market Place Integration
Integration with Tokopedia and Shopee market places

Standard

Professional

Enterprise

Other System

Standard

Professional

Enterprise

Open API

Standard

Professional

Enterprise

Integrasi Dengan Middleware

Standard

Professional

Enterprise

On-Premise

Standard

Professional

Enterprise

Features
Standard
Professional
Enterprise
Standard Service

Standard

Professional

Enterprise

Priority Service

Standard

Professional

Enterprise

Account Manager Dedicated To You

Standard

Professional

Enterprise

Project Manager Dedicated To You

Standard

Professional

lang.LBL_OMNICHAT-ENTERPRISE-1

Lifetime Support

Standard

Professional

lang.LBL_OMNICHAT-ENTERPRISE-1

Money Back Guarantee

Standard

Professional

Enterprise

Features
Standard
Professional
Enterprise
Free System Update

Standard

Professional

Enterprise

iOS App

Standard

Professional

Enterprise

Android App

Standard

Professional

Enterprise

All messages received and outgoing with WhatsApp channels
are charged with the following details.

Authentication

Outgoing Message

The message template category used to send messages contains usage authentication or OTP

Rp440

Cost per first 1x message to open a 24-hour chat session from an Indonesian number

Utility

Outgoing Message

The message template categories used to send messages are informative or notification in nature

Rp300

Cost per first 1x message to open a 24-hour chat session from an Indonesian number

Marketing

Outgoing Message

A category of message templates used to send promotional messages related to product or product services

Rp600

Cost per first 1x message to open a 24-hour chat session from an Indonesian number

Services

Incoming Message

The category of templates in which the message is initiated or initiated from the customer to the business

Rp275

Cost per first 1x message to open a 24-hour chat session from an Indonesian number

* For incoming/outgoing messages originating from countries other than Indonesia, a different fee will be charged.

Add On

Implementation, Setup & Training assistance services

Additional to help your company in installation, implementation and training for users in using Barantum CRM

Rp2.000K

Per man-days

Add On

Advance Chatbot Auto Reply Implementation Services

Services for implementing Advance Chatbot for auto-reply in your Omnichannel Chat

Rp20.000K

One time cost 10 men days

Add On

Add WhatsApp Number

Adding New Whatsapp Number

Rp100K

Per number per month

Frequently Asked Questions

CRM Omnichannel Chat is a customer relationship management strategy that leverages omnichannel technology. That is, technology that connects the various channels where customers and businesses interact into one platform.

Omnichannel CRM works by connecting all communication channels into one and integrating them with the CRM system, so that all activities across various communication channels.

The Barantum application works by collecting, storing, and managing data from various sources, ranging from customer information, activity history, purchases, to customer service in one centralized system.

At Barantum, we always take data security seriously. Our systems are housed in world-class data centers that are protected and under 24-hour surveillance. We ensure that our applications are always updated with the latest security versions. The security of our clients' data is number 1 for us, incoming data will always be protected with high-level protection.

We accept payments by bank transfer or credit card.

You can change your package on the subscription settings page and you can choose the package you want.

Yes, you can cancel your package at any time.

You can contact us via email support@barantum.com. Barantum will be happy to help and answer your questions and needs.

Call Center is an application that makes it easier
for companies to interact with customers via telephone calls.
Standard

For all types of businesses. Solutions for medium-sized businesses with low phone activity.

Rp897k

per user per month (min 3 users)
minimum contract 1 year

Next user addition IDR 299k / user per month

Contact Sales

Custom Queue Flow

Open API Call Standard Access

Incoming Phone Notifications Via Desktop

Recording Module With 1 GB Storage / User

Internal FAQ's Module

Outbound Route

Standard Support

Free System Update

Lifetime Support *According to The Current Arrangment

Best Package

Professional

For all types of businesses. Solutions for medium-sized businesses and medium-sized phone calls

Rp1.797k

per user per month (min 3 users)
minimum contract 1 year

Next user addition IDR 599k / user per month

Contact Sales
All Standard plan features with other additional features

Wallboard Real Time Inbound and / or Outbound

Predictive Dialer

Campaign Call

Recording Module with 2 GB / User Storage

Customer Satisfaction Survey Module

Black / White List Number Module

Tags Module

Consumer Contact Data Management

Consumer Company Data Management

Field Management Custom

Contact History

Call Center Report Pro *(optional implementation services)

5 Additional Custom Reports (Additional Man-Days)

Robo Call

Priority Support

*All customs require additional man-days

Enterprise

For all types of businesses. Solutions for large scale businesses with large amounts of phone activity.

Consult
The Price

Investments based on needs and level of complexity

Contact Barantum Consultant

Contact Consultant
All Professional package features with additional optional features

Change App Logo With Your Company Logo

Middleware Service

On-Premise Solutions

Module Recording With More Than 2 GB / User Storage

Barantum Project Manager Dedicated to You

Barantum Account Manager Dedicated to You

System Customization Per Man-Days

Queue Custom

Features Custom

Modules Custom

Integration Custom

API Custom

More Than 5 Additional Custom Reports (Additional Man-Days)

Money Back Guarantee

Support 24 Hours 7 Days

*All customs require additional man-days

All Packages Are Included

  • Agent Performance Report Dashboard and Call Activity

  • Agent Console Login and Logout

  • Extension Number to Receive and Make Calls

  • Interactive Voice Recording for Autoresponder incoming calls

  • Transfer calls (Escalation)

  • Paging and Intercom

  • Boss-Secretary Solution

  • Restrict Outbound Calls by PIN Codes

  • Conference Call

  • Spy Call, Whisper Call, & Join Call

  • Voice Mail

  • Operator Panel

  • Ring Group

  • Caller ID

  • Time Conditions Office Hour

  • Call Agent Monitoring

  • Internet Network Stability Monitor Tools for telephone

  • Additional Call Recording Storage 10 GB

Features
Professional
Features
Standard
Professional
Enterprise
Desktop Incoming Call Notifications

Standard

Professional

Enterprise

Outbound Route

Standard

Professional

Enterprise

Predictive Dialer

Standard

Professional

Enterprise

Campaign Call

Standard

Professional

Enterprise

Black / White List Numbers

Standard

Professional

Enterprise

Robo Call

Standard

Professional

Enterprise

Agent Console Login and Logout

Standard

Professional

Enterprise

Extension Number To Receive and Make Calls

Standard

Professional

Enterprise

Interactive Voice Recording for Autoresponder incoming calls

Standard

Professional

Enterprise

Transfer calls (Escalation)

Standard

Professional

Enterprise

Paging and Intercom

Standard

Professional

Enterprise

Boss-Secretary Solution

Standard

Professional

Enterprise

Restricting Outbound Calls with a PIN code Dengan Kode PIN

Standard

Professional

Enterprise

Conference Call

Standard

Professional

Enterprise

Spy Call, Whisper Call, & Join Call

Standard

Professional

Enterprise

Voice Mail

Standard

Professional

Enterprise

Operator Panel

Standard

Professional

Enterprise

Ring Group

Standard

Professional

Enterprise

Caller ID

Standard

Professional

Enterprise

Time Conditions Office Hour

Standard

Professional

Enterprise

Call Agent Monitoring

Standard

Professional

Enterprise

Internet Network Stability Monitor Tools for telephone

Standard

Professional

Enterprise

Agent Performance Report Dashboard and Call Activity

Standard

Professional

Enterprise

Real Time Inbound and/or Outbound Wallboards

Standard

Professional

Enterprise

Call Center Report Pro

Standard

Professional

Enterprise

Change Application Logo With Your Company Logo

Standard

Professional

Enterprise

Features
Standard
Professional
Enterprise
Customer Management

Standard

Professional

Enterprise

Organization Management

Standard

Professional

Enterprise

Tags Management

Standard

Professional

Enterprise

Internal Management FAQs

Standard

Professional

Enterprise

Surveys Management

Standard

Professional

Enterprise

Recording Management

Standard

+10GB

Professional

+10GB

Enterprise

+10GB

Features
Standard
Professional
Enterprise
Custom Form

Standard

Professional

Enterprise

Custom Module

Standard

Professional

Enterprise

Custom Integration

Standard

Professional

Enterprise

Custom API

Standard

Professional

Enterprise

Custom Report

Standard

Professional

+ 5 Customization

Enterprise

+ 5 Customization

Custom Queue

Standard

Professional

Enterprise

System Customization Per Man Days

Standard

Professional

Enterprise

Features
Standard
Professional
Enterprise
Integration With Other System

Standard

Professional

Enterprise

Integration With Open API

Standard

Professional

Enterprise

Market Place Integration

Standard

Professional

Enterprise

Integration With Middleware

Standard

Professional

Enterprise

On-premise

Standard

Professional

Enterprise

Features
Standard
Professional
Enterprise
Standard Services

Enterprise

Professional

Standard

Priority Services

Standard

Professional

Enterprise

Account Manager Dedicated To You

Standard

Professional

Enterprise

Project Manager Dedicated To You

Standard

Professional

Enterprise

Lifetime services

Standard

Professional

Enterprise

Money Back Guarantee

Standard

Professional

Enterprise

Features
Standard
Professional
Enterprise
Free System Update

Standard

Professional

Enterprise

IOS App

Standard

Professional

Enterprise

Android App

Standard

Professional

Enterprise

Add On

Concurrent Lines

SIP Trunk local / GSM number

Masking Number

Available Special Number (XYZ) / Premium Number (140XYZ, 1500XYZ, & 150XYZ) / Toll Free (0800 1 ABC XYZ) with additional activation fees, subscription fees, and incoming / outgoing telephone fees

Rp625k

Per month

Add On

Click To Call API Connector

Connect your app or website with Barantum Call Center to add a "Click to Call" button. With this feature, customers can easily call the destination number with just one click.

Rp125K

/ month per agent

Add On

Implementation of Text-To-Speech

Convert text to speech automatically. This feature helps you more easily to convert long text to speech automatically without having to convert it manually.

Rp20.000K

One time payment for 10 working days

Add On

Text-To-Speech Balance Package

This package includes the Text-to-Speech feature and basic implementation of the system at a cost of IDR 20,000,000 per 1 million characters (Barantum Robot standard).

Rp250K

/ 1 million characters

Add On

Implementation, Setup & Training assistance services

Additional to help your company in installation, implementation and training for users in using Barantum CRM

Rp2.000K

Per man-days

Frequently Asked Questions

CRM Call Center is a customer relationship management strategy that utilizes omnichannel technology. That is, technology that connects various channels where customers and businesses interact into one platform.

With CRM Omnichannel Call Center, the service or telephone call system becomes centralized and allows businesses to store the history of customer outgoing and incoming call activities within the CRM system.
CRM Call Center Barantum covers all customer service services, both inbound calls and outbound, and can be integrated with CRM, making it the best solution for many companies in Indonesia and based on the trust of customers.
At Barantum, we always take data security seriously. Our systems are housed in world-class data centers that are protected and under 24-hour surveillance. We ensure that our applications are always updated with the latest security versions. The security of our clients' data is number 1 for us, incoming data will always be protected with high-level protection.
We accept payments by bank transfer or credit card.
You can change your package on the subscription settings page and you can choose the package you want.
Yes, you can cancel your package at any time.
You can contact us via email support@barantum.com. Barantum will be happy to help and answer your questions and needs.