CRM Sales
Automate the sales cycle from lead to closing.
CRM Services
Accelerate service and improve customer experience better.
CRM Canvassing
Identify potential areas, and monitor customer visits directly
WhatsApp Blue Tick
Make your business more trusted in the eye of customers
Carousel
Display multiple products at once in a single interactive message
AI Agent
An AI Agent that responds to customers more effectively and naturally
Broadcast
Send message to many customers with only just one click
WhatsApp Form
Make filling forms easier for customers in WhatsApp
CTA Ads
Direct Potential Customers from Ads Directly to WhatsApp
Chatbot
Respond to customers every time with the replies you have specified
Personalize Message
Create more personal messages with customer names and details.
Automatic Integration
Omnichannel Chat
Integrate all communication channels in one platform.
WhatsApp API
Upgrade the WhatsApp Business feature to speed up service and business sales.
Call Center
Manage business phone calls just by being connected to the internet.
Role
Canvassing
Monitor KPI Sales Reps
Corporate
Sales Activity Tracking
Agent CS
Monitor customer service agent SLA
Telesales
Monitor telesales activity
Industri
CRM Finance
It is practical to manage customer data and increase business revenue.
Why should Barantum CRM, Chat WhatsApp, & Call Center?
Grow Your business with the best cloud solutions and after sales service
Official Partner of WhatsApp Blue Tick Indonesia
Boost Your Engagement and Sales by Up to 300% and Connect with More Customers
Trusted by Businesses Across All Industries
4.9 review rating from more than 500 satisfied customers using Barantum
Submission
Verification
Number
Account
Blue Tick
Step 1
You can apply for a blue tick on Your WhatsApp Business account. Barantum is ready to assist with Your blue tick application process to Meta.
Step 2
Verify Your WhatsApp Business account in Facebook Business Manager. Make sure to complete all the required information to ensure a smooth process for obtaining the blue tick.
Step 3
Choose the WhatsApp business number and name you want to use to get the blue tick. Make sure the name and number are correct, as once approved, they cannot be changed.
Step 4
As an Official Meta Partner, Barantum will register Your WhatsApp Business account as part of the process to obtain the blue tick.
Step 5
You have successfully received the blue tick on Your WhatsApp Business account. The blue tick enhances the trustworthiness of Your account, making customers feel safer and more confident when interacting with Your business.
One Account Number For Many Agents
One account number that can be used by multiple agents simultaneously allows centralized and efficient customer message handling.
Round Robin
Agent List
Automation and Personalization of Messages for Customers with Chatbots
Faster customer response. Can be applied to various scenarios making agents more productive.
Office hours
Quick reply
Allocation of messages per agent
Customize message templates
Send Messages to Thousands of Customers Without Getting Blocked
Send promotional messages to thousands of customer numbers with just one click and get delivery reports
Campaign Broadcast
Message Template
Receiver List
Manage Interaction From Many Channels in One Place
Centralize messages from various apps into one system, making it easier and more efficient to respond to customer messages.
Facebook
Instagram
X (Twitter)
Email
Shopee
Tokopedia
Google Review
Telegram
Customize the message as you wish.
Set when the message should be sent to the customers.
Block numbers that send spam or block numbers you don’t want to receive messages from.
Analyze agent performance to improve customer service.
Manage Your tickets and business deals in Barantum CRM.
Barantum Achievements
85% accelerate customer service for Indonesian businesses
40% reducing churn rate business customer in Indonesia
25% increase in Indonesian business sales
+100 sectors of industry are educated about the importance of business digitalization
#WhatTheySay
With Barantum collaborating with SiCepat, we can achieve 45% efficiency because incoming calls can be assisted by IVR
Syara
Head of Customer Services SiCepat Express
Anteraja's Service More Efficient with Centralized Data Reports on CRM System
Mutiara Muslim
Head of Digital IT Office Anteraja
Call Center feature of Barantum helps increase productivity by 90% and exceeds the expectations of the BRI Insurance team.
Nuni Apriana
Project Staff BRI Insurance
Our efficiency has improved as we can monitor SLAs more quickly. Furthermore, it facilitates consultations with doctors as it can be accessed anytime and anywhere.
Natali Ardianto
Chief Executive Officer Lifepack.id
VIVA Pharmacy: Reaches Millions of Customers with Barantum Omnichannel
M. Edi Irfandianto
Marketing Insight & CRM SPV Viva Apotek
The Barantum Omnichannel CRM Application is 85% Helpful in Serving Rokue Customers
Inne Rettiani
Sales Marketing Manager Rokue
The SLA we used to have was very long. However, after using Barantum the SLA is shorter and more targeted to our merchants.
Nethania Dinari Ramadhani
Enterprise Excellence Lead MokaPos
Barantum Omnichannel Boosts Jackal Holidays Call Center Agent Performance by 85%
Dian Melinda Arifin
Founder PT Jackal Holidays
Waterco: Manage Report Data More Effectively with Barantum System
Fajar Nugroho Widiyanto
General Manager Waterco
Barantum Omnichannel Speeds Up Oasis' Response Time by 50%
Andri Dwi Yulianto
Customer Service Assistant Manager PT Oasis Waters International
WhatsApp Business API (or called WABA) is one of WhatsApp's features to help and make it easier for businesses to communicate with customers. This WABA feature is intended for business interests and not personal or individual. So it's different from the standard WhatsApp Business, on WABA you can get advanced features that you couldn't access before.
The following are the WhatsApp Business API services from Barantum that you can get:
Here's how to get the WhatsApp Blue Tick:
The conditions for getting the WhatsApp Blue Tick are:
The fee for subscribing to the WhatsApp API from Barantum is very affordable. You only need to pay start from 897 thousand/user per month and you can already enjoy all the superior features and services of the WhatsApp API from Barantum. That means if you have more than 1 customer service staff as a user, you need to subscribe for the total users active
Yes, you will be charged an investment fee of IDR 2 million per day to set up and implement the CRM system. The investment charged depends on the level of difficulty and complexity of the system to be implemented. In general, we maximize the implementation process in just 1 working day. This setup and implementation stage is very important and crucial and requires a professional workforce to ensure the system runs smoothly according to Your expectations and business needs. We are always committed to providing the best service for our customers by providing implementations that suit business needs so that our system can help optimize Your business.
These are the advantages of using the WhatsApp Business API service from Barantum that you can get:
Get the blue tick on Your WhatsApp Business account and other features to enhance Your customer interactions.
It's Time for You to Become Part of Thousands of Successful Customers with Barantum & Be Part of the Change!