Official Partner of WhatsApp Blue Tick Indonesia

Complete Omnichannel CRM Platform to Improve Sales and Enhance Customer Loyalty

One application with complete features for all types of businesses

Contact Sales

Trusted by Businesses Across All Industries

4.9 review rating from more than 500 satisfied customers using Barantum

One App For All Your Productivity Needs

Barantum has CRM, Call Center, and Chat products that support Your business productivity.
Easy to use and many features to support Your performance and company

Customer Relationship Management (CRM)

CRM Sales

Manage sales, monitor sales performance, and make customer interactions easier to grow Your business.

Customer Activity Management

Team Activity KPI Monitoring

Sales Management

Needs Customization

Integration of Messaging, Call Center, Social Media and Other Plaatforms

See Details

CRM Services

Manage more easily and respond to customer requests or complaints, monitor the performance of each agent in one place.

Customer Management

Ticket Management

Report Management

Ticket pipeline

Realtime Reports

See Details

Omnichannel Chat

Auto-reply customer messages with chatbots and speed up customer service for every agent in one place.

Chatbots and Autoresponders

Broadcast message

Multiagent

Monitoring Service SLA

Multiple Communication Channels Integration

See Details

Call Center

Manage Your business calls easily and cost-effectively with supporting features that enhance Your efficiency.

Contact Management

Call Queue

Multiagent

Call Records

Forward Calls

Call Conference

See Details

Frequently Asked Question

What is a CRM, Chat, & Call Center application?

CRM (Customer Relationship Management), Chat, & Call Center applications are applications that help businesses manage and monitor interactions with customers, including sales and customer service, through various communication channels such as telephone, email, social media, and e-commerce.

How does the Barantum application work?

The Barantum application works by collecting, storing, and managing data from various sources, ranging from customer information, activity history, purchases, to customer service in one centralized system.

Who can use the Barantum application?

The Barantum application can be used by all types of industries, from large companies to MSMEs, to the government sector.

Is the Barantum application guaranteed to be secure?

Yes, Barantum system has international security standard ISO 27001.

How do I start using the Barantum app?

To start using the Barantum application, you can register on the Barantum.com website or contact our official service via WhatsApp at 081281888636 or email to support@barantum.com.

How much does it cost to subscribe to the Barantum application?

Barantum application subscription price starts from IDR 299,000 per user (minimum 3 users). More detailed information Barantum Application Subscription Package Price

Barantum Achievements

Barantum Contributions For
Digitalization of Indonesian Business

+5000 active Barantum users
increased their productivity by up to 90%

85% accelerate customer service
for Indonesian businesses

40% reducing churn rate
business customer in Indonesia

25% increase in
Indonesian business sales

+100 sectors of industry are educated
about the importance of business digitalization

#WhatTheySay

With Barantum collaborating with SiCepat, we can achieve 45% efficiency because incoming calls can be assisted by IVR

Syara

Head of Customer Services
SiCepat Express

Anteraja's Service More Efficient with Centralized Data Reports on CRM System

Mutiara Muslim

Head of Digital IT Office
Anteraja

Call Center feature of Barantum helps increase productivity by 90% and exceeds the expectations of the BRI Insurance team.

Nuni Apriana

Project Staff
BRI Insurance

Our efficiency has improved as we can monitor SLAs more quickly. Furthermore, it facilitates consultations with doctors as it can be accessed anytime and anywhere.

Natali Ardianto

Chief Executive Officer
Lifepack.id