Increase Sales & Productivity Sales Teams Up to 2x Faster

The main purpose of using a CRM application is to assist companies in managing and improving relationships with their customers, so as to increase customer satisfaction and increase company revenue.

The purpose of having a CRM is to get a good relationship with customers, namely by knowing as much information as possible about how the needs and behavior of customers is so that companies can improve their operational systems and improve their services.

That way companies can plan better marketing strategies in the future based on the data and information they collect with the CRM system.

The main benefit of using CRM application software is to make it easier to work in monitoring sales activity, customer data management, monitoring KPIs, tracking customer activity, managing customer experience, and much more. Following are the benefits of using a CRM application:

• Track sales team and KPI (Key Performance Indicator)
• Manage customer contact data
• Able to increase customer retention
• Can increase customer satisfaction
• Increase sales
• Improve work efficiency
• Creating good team collaboration
• Obtain accurate business reports and analysis in real time
• Improve customer experience with Omnichannel CRM features
• Expand customer reach with WhatsApp CRM

The following are examples of the use of CRM applications in business that can be carried out by companies:

1. Providing an online chat system to make it easier for customers to communicate with customer service, such as using the Omnichannel Chat system which can connect all communication channels into one system.
2. Provide a loyalty program system to provide rewards to loyal customers.
3. Provide a product delivery tracking system to make it easier for customers to find out the status of their product shipments.
4. Provide a customer satisfaction survey system to find out what needs to be improved in the business, such as by providing a customer satisfaction survey form or something else.
5. Provide a monitoring system for customer activity on websites and social media to find out their preferences and habits.
6. Provide a customer data management system, including contact information, transactions and interactions with companies such as using customer database management software.
7. Provide a monitoring system and handling customer complaints.
8. Provide a lead management system to identify and convert new business opportunities such as using lead management software.
9. Provide monitoring system and market data analysis to understand customer needs and preferences.
10. Provide a system for planning and implementing targeted marketing strategies to increase brand awareness and customer loyalty.

Barantum CRM offers a very user friendly system interface so it is very easy to use for all ages and at a fairly affordable cost. Barantum CRM also has quite complete features, ranging from customer database management needs, sales management, ticket management, call center systems and omnichannel chat systems.

Barantum has also been trusted by hundreds of businesses and thousands of users in various corporate sectors. In addition, Barantum CRM is also available in the CRM mobile application so it is flexible and can be used anytime and anywhere.

Yes, you will be charged an investment fee of IDR 2 million per day to set up and implement the CRM system. The investment charged depends on the level of difficulty and complexity of the system to be implemented. In general, we maximize the implementation process in just 1 working day.

This setup and implementation stage is very important and crucial and requires a professional workforce to ensure the system runs smoothly according to Your expectations and business needs.

We are always committed to providing the best service for our customers by providing implementations that suit business needs so that our system can help optimize Your business.

The various advantages of Barantum CRM compared to other CRM are as follows:

1. Unlimited Online Training

   Barantum provides unlimited online CRM usage training, so companies don't have to worry about adding new users or changing new users to their CRM system.

2. Very Flexible Features

   You can adjust the flow and fields in the Barantum CRM system according to Your needs and desires with a view that makes it easier for Your agents and can make customizations to make business operations easier.

3. Lifetime System Maintenance

   You will get lifelong system maintenance as well as new feature updates that are continuously added every month to provide the best CRM system with complete features for its customers.

4. Free Consultation

   Barantum provides facilities for business and management consultations and adjusts the features used so that they can be adapted to Your business needs.

5. Fast & Responsive Service

   Barantum promises fast service or fast response for their customers and provides various customer services via telephone, messages and email during working hours.