Official Meta Business Solution Provider

Make Field Work More Efficient with Barantum CRM Canvassing

Monitor and track your field sales activities in real time with Barantum CRM Canvassing. Start your 7-day free trial!

Trusted by 1000+ businesses and brands in Indonesia

Increase Customer Satisfaction With the Best Features With The Best Features

Other features to support your team

Template Message

Make personalized message template to send to customers

Template Message

Make personalized message template to send to customers

Campaign Broadcast

Send message to thousands of customers with one click

Campaign Broadcast

Send message to thousands of customers with one click

List Receiver

Define a list of subscribers who will receive messages from you.

List Receiver

Define a list of subscribers who will receive messages from you.

Chatbot

Respond to customer messages faster and more efficiently

Chatbot

Respond to customer messages faster and more efficiently

WhatsApp Blue Tick

Make your business more trusted with WhatsApp Blue Tick

WhatsApp Blue Tick

Make your business more trusted with WhatsApp Blue Tick

CRM Integration

Manage business contact, ticket, and deals with Barantum CRM

CRM Integration

Manage business contact, ticket, and deals with Barantum CRM

Round Robin

Make incoming messages directly handled by agents

Round Robin

Make incoming messages directly handled by agents

Multi Agent

One number can be accessed by multiple agents

Multi Agent

One number can be accessed by multiple agents

Analytic Report

Monitor and analyze agent performance and incoming message with analytic

Analytic Report

Monitor and analyze agent performance and incoming message with analytic

Why Choose Barantum

World Class Security

Barantum is GDPR compliant, and ISO 27001 certified to keep your interactions secure.

Learn More About Barantum Security

Integrate Many Channels

Easily integrate your communication channels in one place

Faster and More Responsive Service

Barantum support team is quick to respond & helps resolve any issues you encounter

Price & Package

One product for all your omnichannel needs

Standard

For all types of businesses. The right solution for those who want to use omnichannel for the first time

Rp897k

Include 3 users per month
minimum payment 1 year

Next user addition Rp299k / user per month

Integration of 1 WhatsApp number, 1 Facebook account, 1 Instagram account, 1 Telegram number, and 1 Line number

Standard Chat Open API access

Document Module with 1 GB / user storage

Smart Chatbot Without Flow Limits. Automate your customer conversations during and outside working hours. Exclusive to WhatsApp
*Implementation fees apply

Customer Satisfaction Survey Module

Comments and Notifications Module

Internal FAQ Module

Tags Module

Sales Management

Ticket Management + Bulk Tickets

Multi Admin Management

Management of Distribution of Data Access Rights

Management of create, edit, & delete data rights settings

Consumer Contact Data Management

Consumer Company Data Management

Field Management Custom

Multi Admin Handles 1 Chat

Block spam numbers

Team and User Access Settings

Export & Import Data

Android and IOS apps

Standar Service

Free Update Systems

Lifetime Support
Subject to Applicable Conditions

Best Package

Professional

For all types of businesses. A more complete solution for interaction between Your business and Your customers.a

Rp1.797k

Include 3 users per month
minimum payment 1 year

Next user addition IDR 599k / user per month

All Standard plan features with other additional features

Integration of 1 Email domain, 1 Tokopedia account, and 1 Shopee account

Integration of 1 Live Chat account

Integration 1 Jira account

Integration 1 Business Google Review

Open API Chat + Chatbot Access

Document Module with 2 GB / User Storage

Simple Autoresponder Bot Automatically replies to customer messages during and outside working hours. Available for WhatsApp, Email, Telegram, Instagram, Facebook, Tokopedia, Shopee, Google Review, Live Chat, Line, and Jira.

Scheduling message delivery

Workflow Management

5 additional Custom Reports

Priority Support

* All Customs require additional man-days

Enterprise

For All Types of Business. Customizable solutions to suit Your business needs with a large number of customers

Consult
The Price

Investment based on needs and level of complexity

Contact Barantum Consultant

Contact Consultant

All Professional package features with additional optional features

Change App Logo With Your Company Logo

On-Premise Solutions

Middleware Service

Document Module with more than 2 GB / User storage

Chatbot Autoresponder Custom

Chatbot API Custom

Workflow Custom

Report Custom

Features Custom

Modules Custom

Integration Custom

API Custom

Dedicated Barantum Project Manager

Dedicated Barantum Account Manager

System customization per man-days

Money Back Guarantee

Support 24 Hours 7 Days

* All Customs require additional man-days

Features

Standard

Professional

Enterprise

Contact Consultant

Features

Standard

Professional

Enterprise

Block Number

Standard

Professional

Enterprise

Multiadmin

Standard

Professional

Enterprise

Autoresponder Office Hour

Standard

Professional

Enterprise

Chatbot Autoresponder Office Hour

Standard

Professional

Enterprise

Standard Open API Chat

Standard

Professional

Enterprise

Blast/Broadcast

Standard

Professional

Enterprise

Multimedia message templates

Standard

Professional

Enterprise

Livechat

Standard

Professional

Enterprise

Schedule Messages

Standard

Professional

Enterprise

Quick reply

Standard

Professional

Enterprise

Message activity history

Standard

Professional

Enterprise

Message Allocation (Round robin)

Standard

Professional

Enterprise

Blue Tick Masking

Standard

Professional

Enterprise

Free of charge for 1000 conversations

Standard

Professional

Enterprise

Users (MAU)

Standard

Professional

Enterprise

Agent Chat Performance Report

Standard

Professional

Enterprise

Message activity reports

Standard

Professional

Enterprise

Change App Logo With Your Company Logo

Standard

Professional

Enterprise

Features

Standard

Professional

Enterprise

Customer Management

Standard

Professional

Enterprise

Organization Management

Standard

Professional

Enterprise

Sales Management

Standard

Professional

Enterprise

Ticket + Bulk Ticket Management

Standard

Professional

Enterprise

Tags Management

Standard

Professional

Enterprise

Internal Management FAQs

Standard

Professional

Enterprise

Surveys Management

Standard

Professional

Enterprise

Document Management

Standard

1 GB

Professional

2 GB

Enterprise

> 2 GB

Workflow Management

Standard

Professional

Enterprise

Export & Import

Standard

Professional

Enterprise

Features

Standard

Professional

Enterprise

Custom Form

Standard

Professional

Enterprise

Custom Module

Standard

Professional

Enterprise

Custom Integration

Standard

Professional

Enterprise

Custom Workflow

Standard

Professional

Enterprise

Custom API

Standard

Professional

Enterprise

Custom Report

Standard

Professional

+5 Customizations

Enterprise

+5 Customizations

Custom Chatbot API

Standard

Professional

Enterprise

Custom Autoresponder

Standard

Professional

Enterprise

Features

Standard

Professional

Enterprise

Integration of 1 WhatsApp number, 1 Facebook account, 1 Instagram account, 1 Telegram number, and 1 Line number

Standard

Professional

Enterprise

Integration of 1 Email domain, 1 Tokopedia account, 1 Shopee account, 1 Live Chat account

Standard

Professional

Enterprise

Integration 1 Jira account

Standard

Professional

Enterprise

Integration 1 Business Google Review

Standard

Professional

Enterprise

Other System

Standard

Professional

Enterprise

Open API

Standard

Professional

Enterprise

Integrasi Dengan Middleware

Standard

Professional

Enterprise

On-Premise

Standard

Professional

Enterprise

Features

Standard

Professional

Enterprise

Standard Service

Standard

Professional

Enterprise

Priority Service

Standard

Professional

Enterprise

Account Manager Dedicated To You

Standard

Professional

Enterprise

Project Manager Dedicated To You

Standard

Professional

Enterprise

Lifetime Support

Standard

Professional

Enterprise

Money Back Guarantee

Standard

Professional

Enterprise

Features

Standard

Professional

Enterprise

Free System Update

Standard

Professional

Enterprise

iOS App

Standard

Professional

Enterprise

Android App

Standard

Professional

Enterprise

Trusted by 1000+ businesses and brands in Indonesia

What They Say

How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction

50%

Improved Customer Response

Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.

Andri Dwi Yulianto

Customer Service Assistant Manager
PT Oasis Waters International

85%

Improved Call Center Performance

With the open & close ticket system, we know the percentage of cases handled to ensure maximum service

Dian Melinda Arifin

Founder
PT Jackal Holidays

85%

Customer Service Improvement

Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed

Inne Rettiani

Sales Marketing Manager
Rokue

Centralize and Accelerate Customer Interactions in One Place

Try Barantum's 7-day omnichannel chat free or contact us if you still have questions.

Contact Sales

It's Time for You to Become Part of Thousands of Successful Customers with Barantum & Be Part of the Change!