WhatsApp API Official ISO 9001:2015

Best AI Agent CRM Platform

Automate Customer Service & Sales 24/7

Not just another chatbot. Handle thousands of prospect conversations naturally with AI, boost your speed-to-lead, and free your sales and customer service teams to focus on high-value deals.

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5-minute setup
WhatsApp support 24/7
Indonesian local server

★★★★★

4.9/5 from 1,000+ Google reviews

Trusted by 1000+ businesses and brands in Indonesia

Customer Service Challenges

Why Your Business Needs an AI Agent Now

Not just a chatbot Barantum AI Agent helps your team work faster and keeps customers more satisfied

Instant Response 24/7

Answer customer questions without queues, even outside of working hours

Automated Lead Follow-Up

AI automatically follows up with prospects based on chat context

More Personalized Messages

AI creates conversations that feel human, making interactions more natural

Barantum Solution

AI Agent Directly Connected to Your CRM

From answering complex questions to qualifying leads, every conversation runs intelligently and is automatically saved in one platform.

Natural & Contextual Responses, 24/7

Deploy a smart virtual assistant that understands conversation context naturally — delivering accurate answers with zero delay, whenever customers reach out.

Accurately understands customer intent & message context (Natural Language Processing)

Instantly answers FAQs, product specs, and pricing questions

Operates nonstop, 24 hours a day, 7 days a week

Uses a brand voice and tone tailored to your business

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Smart Lead Qualification & Escalation

AI Agent proactively gathers initial customer information, qualifies leads, then hands them off to your human team once they're ready to buy.

Automatically collects lead data (name, needs, budget) through chat

Scores lead priority before handing off to the sales team

Seamlessly transfers the conversation to a human sales/CS agent when special handling is needed

Cuts repetitive CS workload by up to 70%

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Automatic CRM Integration & Sync

Every chat history, customer preference, and ticket status is recorded directly in Barantum CRM.

AI chat data & history automatically saved to the CRM contact profile

Automatically opens support tickets from chat conversations

Self-learns from your knowledge base or company product documents

Delivers AI performance analytics (resolution rate & customer satisfaction)

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#UseBarantum

Why Choose Barantum?

A trusted AI & CRM platform used by 2,000+ businesses across Indonesia

World Class Security

Barantum is GDPR compliant, and ISO 27001 certified to keep your interactions secure.

Integrate Many Channels

Easily integrate your communication channels in one place

Faster and More Responsive Service

Barantum support team is quick to respond & helps resolve any issues you encounter

Officially Recognized in Indonesia

Registered with Komdigi, an APTIKNAS member, and an official Meta Business Partner — proof of Barantum's commitment to serving Indonesian businesses legally and reliably.

PRICING #PakaiBarantum

Choose the Right Plan for Your Business

Try every plan for free. Upgrade anytime, no complicated contracts.

Standard

For businesses starting to use official WhatsApp and safe broadcasts.

Rp897.000 /user/month

Official verified WhatsApp API account
Centralized customer database
Mobile CRM app (iOS & Android)
WhatsApp Business API integration

Professional

For businesses that need chatbot, many agents, and full automation.

Rp1.797.000 /user/month

Everything in Standard, plus:
Chatbot & auto-responder 24/7
Many agents on one number
API integration with other systems

Enterprise

For enterprises with custom workflow and integration needs.

Custom /quote

Everything in Professional, plus:
Custom workflow & approval
Dedicated account manager
Dedicated SLA & onboarding

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Official Meta Business Solution Provider

Trusted by 1000+ Businesses in Indonesia

How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction

50%

Improved Customer Response

Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.

Andri Dwi Yulianto

Customer Service Assistant Manager
PT Oasis Waters International

85%

Improved Call Center Performance

With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.

Dian Melinda Arifin

Founder
PT Jackal Holidays

90%

Barantum Call Center: Simplifying BRINS Operations

Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.

Nuni Apriana

Project Staff
BRI Insurance

90%

PKS Services Accelerate Faster with Barantum

Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.

Dina Hanifa

Staff Digital Service Center
Partai Keadilan Sejahtera

85%

Tada Complaints Are More Structured Using Barantum

Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.

Heni Nelawati

CLT & Purchasing Supervisor
Tada

85%

Customer Service Improvement

Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.

Inne Rettiani

Sales Marketing Manager
Rokue

FAQ

AI Agent FAQ

What is AI Agent Barantum?

Barantum AI Agent is an advanced AI feature designed to automate customer interactions and improve service efficiency, tailored to your specific business needs

How can Barantum AI Agent improve my team’s productivity?

By using Barantum AI Agent, your team no longer needs to spend time answering repetitive or common questions, allowing them to focus on more strategic and complex tasks. The AI Agent also ensures customers always receive consistent and accurate answers, reducing your team’s workload

How does Barantum AI Agent help increase sales?

With features such as automatic catalog display and payment integration, Barantum AI Agent makes it easy for customers to shop directly from chat, reducing waiting time and improving the overall efficiency of your sales process

Can Barantum AI Agent be integrated with WhatsApp?

Yes. Barantum AI Agent can be integrated with WhatsApp for more efficient conversation management in one platform. This integration allows you to automate and send messages quickly, deliver promotions, and enhance customer experience

Official Meta Business Solution Provider

Have Questions about AI Agent?

Barantum's expert team is ready to help you find the best AI solution for your business needs.

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No credit card, quick setup, local Indonesian support