CRM Integrated business calling application

Cloud Call Center application can be accessed anywhere only by internet

Manage your business calls flexibly and cost-effectively with supporting features for more effective performance.

  • Customer Activity Management

  • Monitoring Team Activity SLA

  • Saving Operational Costs

Contact Sales

Problems that have often been experienced before using Barantum CRM


How does the Barantum Call Center make customer service easier via telephone calls

Personalize calls with modern call center features

Improve your business customer service with modern calling features from Barantum.

  • Call Queue

  • Call Records

  • Call Conference

  • Call Masks

  • Contact Management

Barantum - Aplikasi CRM Call Center - Fitur 1
Barantum - Aplikasi CRM Call Center - Fitur 2

Redirect each customer call to the correct agent

Simplify and speed up customer service through your business phone

  • Automatic call distribution (ACD)

  • Forward calls

  • Interactive voice response (IVR)

Make better decisions based on data

Make accurate business decisions based on performance reports updated in real time.

  • Report Management

  • Customize Reports

Barantum - Aplikasi CRM Call Center - Fitur 3

Other Features



Campaign Calls

Automatically dial in turn, one subscriber at a time

Predictive Caller

Predict the time agent finishes the conversation to go to the next call

Call Center

Easy for agents to contact customers with a fair share of tasks

Robocall

Increase operational productivity and business performance through integrated modern features

Recording

Records all conversations with customers that can be used as evaluation

Sales Scripts

Handle materials that need to be discussed by sales as SOP to optimize the sales team in communicating with customers.

Trusted by businesses of all types of industries

Hundreds of leading businesses from various types of industries have succeeded in developing their business with Barantum Omnichannel CRM & Call Center.

Learn more


Barantum - Client - Logo SiCepat
Barantum - Client - Logo Anter Aja
Barantum - Client - Logo MokaPOS
Barantum - Client - Logo PLN
Barantum - Client - Logo Kimia Farma
Barantum - Client - Logo Kominfo
Barantum - Client - Logo Kemenkes
Barantum - Client - Logo DPR-RI
Barantum - Client - Logo Universal BPR
Barantum - Client - Logo SiCepat
Barantum - Client - Logo Anter Aja
Barantum - Client - Logo MokaPOS
Barantum - Client - Logo PLN
Barantum - Client - Logo Kimia Farma
Barantum - Client - Logo Kominfo
Barantum - Client - Logo Kemenkes
Barantum - Client - Logo DPR-RI
Barantum - Client - Logo Universal BPR

Barantum is proven to be the answer to all your business productivity needs
90%

Increase
Productivity
Business

25%

Increase
Sales
Business

85%

Accelerate
Service
Customers

40%

Reduce
Churn Rate
Customers

90%

Increase
Productivity
Business

25%

Increase
Sales
Business

85%

Accelerate
Service
Customers

40%

Reduce
Churn Rate
Customers