Meta Business Partner
WhatsApp API OfficialSalons & Clinics: Smooth Booking, Loyal Customers
with Barantum's Official CRM & WhatsApp Business API
Unify WhatsApp, Instagram, and phone calls with customers in one platform. Automatic booking, treatment reminders, effortless follow-up.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Challenges Faced by Salons, Aesthetic Clinics, and Spas in Managing Customer Chats
Salons, aesthetic clinics, and spas still managing chats, bookings, and customer data manually risk losing prospective customers before a follow-up ever happens.
Customer chats are difficult to monitor
Many questions about treatments, prices, and schedules come in from various channels, but they are not managed in one place.
Untidy customer data
Customers' treatment history, preferences, and visits are scattered, making it difficult to create targeted promotions.
Manual booking & follow-up
Schedule confirmations, treatment reminders, and repeat visit promotions are time-consuming and risky.
The Best Omnichannel CRM & WhatsApp Business API for Beauty Salons, Aesthetic Clinics, and Spas
From capturing leads to maintaining long-term customer relationships, your entire business process runs automatically in one platform.
Get More Customers in Less Time
Automatically collect prospective customers from multiple channels, then answer treatment questions with a responsive AI, any time of day.
Collect all potential customers in one system. From Instagram, digital ads, to WhatsApp chats—everything is automatically recorded neatly without missing anything.
Use AI to answer treatment questions instantly. From treatment recommendations, price estimates, to schedule availability—customers get a quick response without having to wait for the admin.
Segment customers based on interests & visit history. Send treatment reminders, personalized promotions, and automated follow-ups to increase the chances of repeat visits.
Appear more professional from the first chat with an official verification badge
Omnichannel experience with human-AI collaboration
Unite every customer conversation from different channels into one team inbox, with AI assistance for faster responses.
Unite all customer chats in one inbox.From WhatsApp, Instagram, Facebook, TikTok, email, calls, Shopee, Tokopedia to other channels without being scattered or switching between applications.
Teams can access one shared business account.Chat sharing remains clear, conversation history is secure, and follow-up is more controlled.
Work on customer inquiries together in one view. Add internal notes and AI summaries so teams can quickly understand each customer's needs and preferences.
Monitor team responses & follow-up progress in real-time.Management can directly see CS performance and the development of each customer prospect.
Reply to chats anytime with AI help. Respond faster with ready-to-go auto-reply suggestions.
Speed up the booking process and reduce customer cancellations.
Filter customers who are ready to book and speed up the reservation process with chatbot assistance from the start of the conversation.
Chatbots help filter customer needs from the start. Automatically collect important information such as the type of treatment desired, scheduling preferences, and budget range before forwarding it to the team.
Customers ready to book go directly to the front desk team. The follow-up process is faster because only customers with high intentions are forwarded to the admin or therapist.
All reservation processes are monitored in one dashboard.View chat history, booking schedules, payment status, and customer visits without having to check each one individually.
Build a sense of security for potential customers, reducing doubts during consultations, bookings, and payments
Improve the Quality of Personalized Aftercare Services
Automatically send follow-up messages and collect feedback after treatment to keep the customer relationship strong.
Send automated follow-up messages after treatment.Ensure customer conditions are monitored, answer post-care questions, and build closer relationships without additional team burden.
Collect customer feedback & reviews automatically. Gain insights from every visit to improve service quality while building a positive reputation for your business.
Remind about membership benefits & regular maintenance. Remind about membership benefits & regular maintenance.
Treatment history is saved automatically so your team can give more accurate follow-up recommendations
Reach thousands of customers in minutes with accuracy
Send relevant treatment promos and information to thousands of customers at once, segmented by their interests and history.
Save customer data with complete profiles. Starting from package interest, travel history, to payment status in one system.
Customer segmentation becomes easier & more targeted. Send promotions only to relevant customers, such as facial lovers, hair treatment routines, or customers who haven't returned in a while.
Make your messages more engaging with images, buttons, catalogs and interactive links. Use treatment images, direct booking buttons, service catalogs, and consultation links to increase customer response.
Monitor campaign results clearly. View message delivery, opens, and responses to measure promotion effectiveness.
Increase Loyal Customers with the Latest Updates and More Personalized Offers
Use customer history data to send personal offers at the right moment, opening up higher repeat-visit opportunities.
Customer segmentation based on care history & preferences. Customer segmentation based on care history & preferences.
Send targeted promotions and information. From personal discount codes, seasonal promotions, new treatment launches, to bundled service offers in one automated flow.
Remind yourself of the need for regular routine maintenance. Such as monthly facials, regular hair treatments, or other maintenance treatments so that clients return to book without needing to be reminded manually.
Track customer repeat-visit rates to measure the effectiveness of your loyalty program
Flexible Chat-Based CRM for Salons, Aesthetic Clinics, and Spas
Manage all booking, payment, and treatment history data in one flexible, secure CRM system.
Manage booking data, payments, and treatment history in one place.All customer information is neatly stored directly from chat conversations, making it easy for the team to provide more personalized service.
Easy integration with the systems you already use. Data synchronization runs automatically without complicated manual processes.
Set team access according to each role. From the front desk to therapists to branch managers—everyone can work more efficiently with secure access control.
Protect customer data thoroughly. Security features help keep important information safe and secure.
Why Do Salons, Aesthetic Clinics, and Spas Choose Barantum?
Trusted by thousands of businesses in Indonesia to manage customer communication and data securely and efficiently.
Internationally Certified Data Security
ISO/IEC 27001 and ISO 9001:2015 certified—customer data and treatment history stay secure.
Official Meta Business Partner
Official blue-checkmark WhatsApp Business API, building customer trust from the first message.
Omnichannel in One Dashboard
WhatsApp, Instagram, email, and phone calls with customers managed in one unified CRM system.
Responsive Support Team
Barantum's team is ready to help with onboarding and training so your system runs smoothly from day one.
Pricing Plans for Salons, Aesthetic Clinics, and Spas
Coba gratis 7 hari di semua paket. Upgrade kapan saja.
Standard
The ideal solution for starting your omnichannel journey
- Omnichannel (WhatsApp, Instagram, Live Chat, Email)
- Broadcast pesan WhatsApp massal
- Autoresponder after office hours
- Pengajuan centang biru WhatsApp
- Laporan performa agen & chat
Professional
More complete solution for interaction between Your business and Your customers.
- Semua di Standard, plus:
- Omnichannel (Shopee, Tiktok, Tokopedia)
- AI Chatbot + handover ke agen otomatis
- Notifikasi OTP dari aplikasi
- Integrasi API dengan sistem lain
Enterprise
Customizable solutions to suit Your business needs with a large number of customers
- Semua di Professional, plus:
- Custome Flow
- Custom integration
- Dedicated CSM
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
90%
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service Center
Partai Keadilan Sejahtera
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Salon, Aesthetic Clinic & Spa CRM FAQ
Barantum's WhatsApp Business API CRM combines an official blue-tick WhatsApp account with a CRM to manage leads, bookings, and customer communication for salons, aesthetic clinics, and spas in one integrated platform.
Yes. Barantum automatically collects leads from WhatsApp, Instagram, Facebook, TikTok, and digital ads into one system, so no prospective customer is missed.
Barantum's AI can automatically answer questions about treatment recommendations, price estimates, and schedule availability 24/7, so customers still get a fast response even outside business hours.
Yes. Barantum is certified ISO/IEC 27001 and ISO 9001:2015, and lets you set team access based on each role to keep customer data secure.
Yes. With the official WhatsApp Business API, you can send segmented broadcasts — based on treatment interest, visit history, or membership status — to thousands of customers without risking your number getting blocked.
The blue tick shows your business WhatsApp account is officially verified by Meta, so customers trust you more and the risk of fraud impersonating your business is reduced.
Yes. You can try Barantum's core features free for 7 days to see firsthand how the system helps manage leads and customer communication.
Ready to Manage Salon & Clinic Customers More Efficiently?
Consult your business's CRM and WhatsApp Business API needs with Barantum's expert team.
Tanpa kartu kredit · Setup 1 hari kerja · ISO 9001:2015
