Barantum Call Center Software Solution

Call Center Software That is very easy to use

With the All in One concept, Barantum Call Center Software is the answer to various problems faced by the industry in running it's business.

Setup your own cloud phone system in minutes

Barantum is the smoothest and fastest solution to manage your phone support. See how companies use Barantum to handle phone calls.

Barantum Call Center Solutions
Inbound Call Center

Provide personalized customer support at scale with Barantum, for more successful and happier customers. Focus on growing your business.

Barantum Call Center Solutions
Call Center for Sales

Boost your sales and convert more leads. No more manual dialing or data entry means increase in productivity.

Barantum Call Center Solutions
Business phone system

Best tool to manage your calls from one place. Interconnect your branches, departments and team members without any hassle, make smarter calls.

Setup your own cloud phone system in minutes

Barantum is the smoothest and fastest solution to manage your phone support. See how companies use Barantum to handle phone calls.

Easily support multiple call centers, including at-home agents, located anywhere in the world. Get the most productive and cost-effective agent arrangement for your business. With our virtual call center software, you support globally distributed workforces, at-home agents, and multi-site locations. With a broad range of features that are robust and unique, yet easy to use, our call center software can be configured by any business user, and it has all the sophisticated dialing and routing features enterprises need.

Create an Outstanding Customer Service Experience with our cloud call center software. We delivers a resourceful solution to boost the productivity your of sales & marketing teams.

  • Multi Channel
  • Predictive Dialer
  • Customizeable Lead Form
  • Can be Integrate with Barantum CRM
  • No software installation. No servers. No phone lines.
  • Powerful templates let you create your new campaign in minutes.
  • Customize any aspect of your campaign – even without coding.
  • And many more…
Cloud Based

No need to download and maintain cumbersome software programs. Barantum Call Center runs in the cloud so it’s always updated, supported, and ready to go.

Live Agent Monitoring

Monitor agent performance in real time with Live Agent Monitoring. Access call recordings on demand, listen-in on calls, whisper to an agent, or take over a live call.

Reporting and Analytics

Detailed call logs provide visual and numerical data easily accessible within the dashboard. Track call times and review information gathered during calls.

Call Recording

Maintain quality control and properly train your agents with Call Recording. Recordings are saved in the call logs and exportable to external media.

One-Click Scalability

Quickly add agents so you can meet demand. Cloud based software is ready to scale with your business allowing rapid on-boarding of call agents. All they need is a login.

Full Control

Barantum Call Center puts you in control of your call center operations. Switch between dialing modes, listen-in on calls, preview dialing, and manage agents all from one dashboard.

Trusted by over 1000 business in Indonesia

What our customers say

Here’s what our customers have been saying about us

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Dengan adanya CRM proses kerja dan optimalisasi yang di lakukan oleh team sales bisa terintegrasi dengan proses kerja lainnya seperti proses service dan mempermudah Perusahaan untuk melakukan penilaian kinerja dari tim sales. - Evan - Sri Aman Corporindo

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Saat ini dengan menggunakan sekitar 70-an user call center dari total jumlah karyawan yang ada di Indonesia mencapai 500-600. Manajemen melihat pertumbuhan kinerja yang semakin meningkat. Hal ini juga berdampak pada semakin baiknya sistem laporan keuangan yang di jalankan oleh setiap perusahaan. (Agus - Jurnal)

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Dengan adanya sistem Barantum, Perusahaan bisa lebih memaksimalkan fungsi dari agen call center agar bisa memberikan service optimal bagi cutomer. Karena saat ini customer adalah kunci Perusahaan untuk bisa terus meningkatkan omset Perusahaan secara berkesinambungan. (Yuda - Kino Indonesia)

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CRM Barantum, telah mengubah pola kerja perusahaan dari tradisional ke moderen. Sehingga manajemen lebih mudah untuk memacu tim sales dan marketing agar bisa bekerja lebih produktif dan memberikan pelayanan yang lebih profesional lagi kepada pelanggan. (Yudha - Nusantara Perkasa Solusindo)

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Saat ini agen call SiCepat dapat menjawab incoming call dalam range waktu yang cukup singkat yaitu 3 detik, ini peningkatan yang cukup signifikan dibanding saat sebelum menggunakan call center Barantum. Dengan kelebihan yang diberikan call center Barantum, Perusahaan bisa meningkatkan performa agen callnya dengan angka pencapaian dalam menjawab telephone hingga 98%. (Imi Pamudji - SiCepat)

What our customers say

Here’s what our customers have been saying about us

Ryan Gondokusumo
Halo Diana

Barantum platform helps to accelerate our business growth. it gives us accurate potential clients information and helps our sales team capacity. Barantum also has speed up lots of sales closing process. Furthermore, it enables our sales and business for easier monitoring and expansion

Willy Wirawan

Barantum is the best IT vendor. I ever work with CRM & PBX implementation and development. Their service is fast and reliable. Feel like having in-house team with them. 5 stars and highly recommended

Tomy Yunus

Barantum telah membantu sales team di perusahaan kami dalam hal sales data analytic sehingga dapat meningkatkan revenue kami sampai 200%, hal yang paling saya suka dari barantum terutama dalam hal Tracking KPI Call, recording, meeting dan opportunity.

Haryanto Tanjo

After sales service Barantum sangat responsive & profesional dalam menganggapi permasalah Mokapos. Recommend to be your CRM & IP-PBX vendor.

Hendry Prianto

Support dari team Barantum sangat memuaskan, standby dan sangat responsive dalam membantu bila ada permasalahan yang terjadi. Pantang menyerah dan selalu menawarkan solusi innovative sesuai dengan apa yang dibutuhkan Sangat Recommended dan two thumbs up!!!!

Surya Rhalieb
The Sigma

2 Perusahaan di group bisnis kami menggunakan Barantum, dan kami sangat terbantu.

Haruka Edu

Barantum CRM is a really powerful tool for our sales team. It helps to increase productivity and yet it can track every funnels. And their support team is impressive.

Ready to try out Barantum Call Center?

Hassle-free cloud telephony that you can use right away.

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