Indonesia’s No. 1 Call Center Software Management
Build strong relationships with your market through our customer-centric call center solutions
Easily support multiple call centers, including at-home agents, located anywhere in the world. Get the most productive and cost-effective agent arrangement for your business. With our virtual call center software, you support globally distributed workforces, at-home agents, and multi-site locations. With a broad range of features that are robust and unique, yet easy to use, our call center software can be configured by any business user, and it has all the sophisticated dialing and routing features enterprises need.
Create an Outstanding Customer Service Experience with our cloud call center software. We delivers a resourceful solution to boost the productivity your of sales & marketing teams.
- Multi Channel
- Predictive Dialer
- Customizeable Lead Form
- Can be Integrate with Barantum CRM
- No software installation. No servers. No phone lines.
- Powerful templates let you create your new campaign in minutes.
- Customize any aspect of your campaign – even without coding.
- And many more…
No need to download and maintain cumbersome software programs. Barantum Call Center runs in the cloud so it’s always updated, supported, and ready to go.
Live Agent Monitoring
Monitor agent performance in real time with Live Agent Monitoring. Access call recordings on demand, listen-in on calls, whisper to an agent, or take over a live call.
Reporting and Analytics
Detailed call logs provide visual and numerical data easily accessible within the dashboard. Track call times and review information gathered during calls.
Maintain quality control and properly train your agents with Call Recording. Recordings are saved in the call logs and exportable to external media.
Quickly add agents so you can meet demand. Cloud based software is ready to scale with your business allowing rapid on-boarding of call agents. All they need is a login.
Barantum Call Center puts you in control of your call center operations. Switch between dialing modes, listen-in on calls, preview dialing, and manage agents all from one dashboard.
Trusted by over 500 business in Indonesia
Here’s what our customers have been saying about us
Ryan GondokusumoHalo Diana
Barantum platform helps to accelerate our business growth. it gives us accurate potential clients information and helps our sales team capacity. Barantum also has speed up lots of sales closing process. Furthermore, it enables our sales and business for easier monitoring and expansion
Barantum is the best IT vendor. I ever work with CRM & PBX implementation and development. Their service is fast and reliable. Feel like having in-house team with them. 5 stars and highly recommended
Barantum telah membantu sales team di perusahaan kami dalam hal sales data analytic sehingga dapat meningkatkan revenue kami sampai 200%, hal yang paling saya suka dari barantum terutama dalam hal Tracking KPI Call, recording, meeting dan opportunity.
After sales service Barantum sangat responsive & profesional dalam menganggapi permasalah Mokapos. Recommend to be your CRM & IP-PBX vendor.
Support dari team Barantum sangat memuaskan, standby dan sangat responsive dalam membantu bila ada permasalahan yang terjadi. Pantang menyerah dan selalu menawarkan solusi innovative sesuai dengan apa yang dibutuhkan Tinggal.com. Sangat Recommended dan two thumbs up!!!!
Surya RhaliebThe Sigma
2 Perusahaan di group bisnis kami menggunakan Barantum, dan kami sangat terbantu.
Barantum CRM is a really powerful tool for our sales team. It helps to increase productivity and yet it can track every funnels. And their support team is impressive.
Ready to try out Barantum Call Center?
Hassle-free cloud telephony that you can use right away.Get Started