IndonesiaGrow better with the right plan.
Choose the plan that suits you best! More features will be available thanks to individual plans.
Frequently asked questions, answered.
How does the 7-day free trial work?
When you sign up, you instantly get access to our standard plan for 7 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.
Will I need IT to implement Barantum CRM?
Only if you spill your coffee on your keyboard. Barantum CRM is an out-of-the-box, cloud-based tool, so there’s no need to get the techies involved. And that means you can use it from anywhere, too.
Can I upgrade or downgrade anytime?
Yes, you can. Barantum CRM is a pay-as-you-go service so you can upgrade, downgrade or cancel at any time. We do not have cancellation fees. But if you cancel, you’ll be billed for the current month.
Is my data safe?
At Barantum, we take data security seriously. Our servers are hosted in a world-class data center that is protected by 24-hour surveillance and we ensure that our application is always up-to-date with the latest security patches.
Does Barantum CRM work on my mobile phone or tablet?
You bet it does. If you have an iPhone or Android phone, we offer apps that you can download for free in the App Store or Google Play Store. If you use a tablet (like an iPad or Surface), Barantum CRM is responsively designed to work smoothly from your browser.
Have any other questions?
If you have questions about Barantum CRM or the signup process, please email us at support@barantum.com and we will be glad to answer all your questions.
| Monthly Active Users | Up to 1.000 MAU | Up to 3.000 MAU | Up to 10.000 MAU | Up to Unlimited MAU |
|---|---|---|---|---|
| Number of Users | Up to 5 Users | Up to 5 Users | Up to 10 Users | Up to Unlimited Users |
| Chat Channel |
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| Chatbot Integration | Optional | Optional | ||
| Custom Integration (Ticketing, CRM, etc) | ||||
| Analytics | Basic | Basic | Basic | Basic |
| Server | Shared | Shared | Shared | Shared |
| Support | Basic Support via Live Chat and Support Ticket | Basic Support via Live Chat and Support Ticket | Dedicated Support | Dedicated Support |
Barantum Integration Chatbot
Avaliable for package professional & enterprise
Start from
Rp2.500k
per custom flow per mounth
| Additional | |
| Monthly Active Users | Rp250k for 500 MAU per mounth (up to 10.000 MAU) |
| Number of Agent | Rp250k for additional Agent (up to 7 Agent) |
| Outbound WhatsApp Template Message | Rp420k for each template message sent (only for Indonesian numbers)** |
| Additional WhatsApp Number | Please contact here for additional number prices |
Note : ** Price from WhatsApp + Rp80
- Basic Call Queues
- Buy Local/Toll-free Numbers
- Custom Greetings
- Ringtone Customization
- Forward To Phone
- Number Porting
- Advanced Call Queues
- Blind Transfer
- Business Hours
- Smart Escalations
- Transfer Call
- Call Masking
- Call Recording
- IVR (phone trees)
- SIP Connections
- Voicemail
- Call Barging
- Conference Call
- Custom Call Center Reports
- Call Monitoring
- Non-Business Hours Routing
Concurrent lines (E-Number) is an internet technology for communicating voice transmission , consisting of several channels that allow one number to be used by many users simultaneously without having to add lines (cables).
Integrate Barantum Call Center with the best Barantum CRM for a powerful cloud contact center. Give agents access to comprehensive customer information during a live call, and utilize screen pop for easy access.
Headset is a combination of headphones and microphone. This tool is used to listen to voices and talk to communication devices or computers.
Headset is a combination of headphones and microphone. This tool is used to listen to voices and talk to communication devices or computers.
Frequently asked questions, answered.
Can I trial Barantum Call Center?
Of course, you can try the Barantum Call Center trial. Please register to schedule a demo together with our team today and run your Call Center as soon as possible!
Is my data safe?
Client data security is Barantum's top priority. Therefore, incoming data will always be protected with high level encryption methods and currently Barantum servers are hosted in world-class data centers which are protected with 24 hour surveillance. We make sure that our app is always updated with the latest security patches.
Can I upgrade or downgrade anytime?
Yes, you can.
Have any other questions?
If you have any questions regarding CRM and Call Center Software Barantum or regarding the registration process, please send us an email at sales@barantum.com and Barantum will answer your questions shortly.
Here’s what our customers have been saying about us
Don't just trust us. See what our clients are saying about our product.
Yuda
Kino Indonesia
Dengan adanya sistem Barantum, Perusahaan bisa lebih memaksimalkan fungsi dari agen call center agar bisa memberikan service optimal bagi cutomer. Karena saat ini customer adalah kunci Perusahaan untuk bisa terus meningkatkan omzet Perusahaan secara berkesinambungan.
Agus
Jurnal
Saat ini dengan menggunakan sekitar 70-an user call center dari total jumlah karyawan yang ada di Indonesia mencapai 500-600. Manajemen melihat pertumbuhan kinerja yang semakin meningkat. Hal ini juga berdampak pada semakin baiknya sistem laporan keuangan yang di jalankan oleh setiap perusahaan.
Yudha
Nusantara Perkasa Solusindo
CRM Barantum, telah mengubah pola kerja perusahaan dari tradisional ke moderen. Sehingga manajemen lebih mudah untuk memacu tim sales dan marketing agar bisa bekerja lebih produktif dan memberikan pelayanan yang lebih profesional lagi kepada pelanggan.
Evan
Sri Aman Corporindo
Dengan adanya CRM proses kerja dan optimalisasi yang di lakukan oleh team sales bisa terintegrasi dengan proses kerja lainnya seperti proses service dan mempermudah Perusahaan untuk melakukan penilaian kinerja dari tim sales.
Start Growing With Barantum Today
With tools to make every part of your process more human and a support team excited to help you, getting started with inbound has never been easier.
