Decide the Barantum package according to your business needs

Building a good customer relationship is just one step away

Standard

CRM Sales

per user per month (min 3 users) Try for Free

CRM Services

Rp599k

per user per month (min 3 users) Try for Free

Lead Management
Sales Management
Product Management
Module Saleskits
GPS Check In & Out (can add photos)
Project Management
Ticket & Bulk Management
SLA Management
& Escalation
Module Internal FAQ
Module Survey

Crm sales & crm services standard package includes

Document Module with 1GB/user storage
Comments and Notifications Module
Module Tags
Standard Report Dashboard Settings Management
Consumer Contact Data Management
Consumer Company Data Management
Activity Management (Telephone, Meeting/Visit, Tasks & Notes)
Custom Field Management
Data Access Right Sharing Management
Management of Rights Create, Edit & Delete Data
Module Settings Management
Standard Open API access (1 API call per second)
Access Team & Users Settings
Export and Import Data
Android and iOS Apps
Support Standard
Free System Update
Lifetime Support *According to applicable regulations

Professional

Paket Terbaik

Increase automation within your company

Rp599.000

per user per month (min 3 users) Try for Free

All features of the Standard CRM Sales + CRM Service package

GPS Offline Mode
Live GPS Attendance
Module Survey
Module Marketing
Module Approval
e-Signature (Mobile)
Module Email
Module Quotation
2GB/user Storage Documents
Workflow Management
Management of Standard Report & Custom Report Dashboard settings
Priority Support

Enterprise

Discuss Your Business Needs

CRM Sales & CRM Services Contact Sales

All the features of the Professional CRM Sales + Service package with additional OPTIONS

Custom Whitelable Logo
On-Premise Solutions
Middleware Service
Dedicated Barantum Project Manager
Dedicated Barantum Account Manager
System Customization per Man-Days
Document Module with more than 2GB/User Storage
More than 5 additional Customization Reports
Customize Workflow
Customize Features
Customize Integration
Customize API
Money Back Guarantee
Supports 24/7

Standard

CRM Sales

Rp299k

per user per month (min 3 users) Try for Free

CRM Services

Rp299k

per user per month (min 3 users) Try for Free

Lead Management
Sales Management
Product Management
Module Saleskits
GPS Check In & Out (can add photos)

Project Management
Ticket & Bulk Management
SLA Management
& Escalation
Module Internal FAQ
Module Survey
Customer Saticfaction

Crm sales & crm services standard package includes

Document Module with 1GB/user storage
Comments and Notifications Module
Module Tags
Standard Report Dashboard Settings Management
Consumer Contact Data Management
Consumer Company Data Management
Activity Management (Telephone, Meeting/Visit, Tasks & Notes)
Custom Field Management
Data Access Right Sharing Management
Management of Rights Create, Edit & Delete Data
Module Settings Management
Standard Open API access (1 API call per second)
Access Team & Users Settings
Export and Import Data
Android and iOS Apps
Support Standard
Free System Update
Lifetime Support *According to applicable regulations

Professional

Paket Terbaik

Increase automation within your company

599K

per user per month (min 3 users) Try for Free

All features of the Standard CRM Sales + CRM Service package

GPS Offline Mode
Live GPS Attendance
Module Survey
Module Marketing
Module Approval
e-Signature (Mobile)
Module Email
Module Quotation
2GB/user Storage Documents
5 additional Custom Reports (additional man-days)
Workflow Management
Management of Standard Report & Custom Report Dashboard settings
Priority Support

* All Customs require additional man-days

Enterprise

Discuss Your Business Needs

CRM Sales & CRM Services Contact Sales

All the features of the Professional CRM Sales + Service package with additional OPTIONS

Custom Whitelable Logo
On-Premise Solutions
Middleware Service
Dedicated Barantum Project Manager
Dedicated Barantum Account Manager
System Customization per Man-Days
Document Module with more than 2GB/User Storage
More than 5 additional Customization Reports
Customize Workflow
Customize Features
Customize Integration
Customize API
Money Back Guarantee
Supports 24/7

* All Customs require additional man-days

Compare the Features of Each Barantum CRM Package

Easier analysis and evaluation of your business to take your business forward.

	Standard		Professional	Enterprise
	CRM Sales Rp299k per user per month (min 3 users) Try for Free	CRM Services Rp299k per user per month (min 3 users) Try for Free	CRM Sales & Services Rp599K per user per month (min 3 users) Try for Free	CRM Sales & Services) Discuss Your Business Needs Contact Sales
Customer Management
Lead Management
Sales Management
Product Management
Manajemen Aktivitas
GPS Check In & Out (Bisa ditambah foto)
GPS Offline Mode
Sales Management
Deals Management
Marketing Ads
Module Marketing
Product Management
Project Management
Module Email
Contact Sales
Ticket Management
Ticket & Bulk Management
SLA Management
& Escalation
CSAT
Module Internal FAQ
Report Management
Dashboard Widgets
Manajemen pengaturan Dashboard Laporan Standar & Laporan Custom
Report Management
Customize Reports			5 Customization	More than 5 Customization
Contact Sales
File Management
Document Management	1GB	1GB	2GB
Module Saleskits
Team Collaboration
Comments
Notifications
Setup CRM
Workflow				Customize
Form Customization				Customize
Import & Export Data
Setup Module CRM				Customize
Tags
Whitelable Logo
Contact Sales
CRM User Accounts
User & Team Access Rights
Data Access Rights
Mobile Application
Android Applications
iOS Apps
Integration
Open API Standard
API integration
Other System Integration
Middleware
On-Premise Solution
User Services
Standard Service
Priority Service
24/7 Service
Custom Account Manager
Custom Project Manager
Lifetime System Update
	Standard		Professional	Enterprise
	CRM Sales Rp299k per user per month (min 3 users) Try for Free	CRM Services Rp299k per user per month (min 3 users) Try for Free	CRM Sales & Services Rp599K per user per month (min 3 users) Try for Free	CRM Sales & Services) Discuss Your Business Needs Contact Sales

Monthly

Yearly

Standard

per user per month (min 3 users)

Try for Free

Customer Management
Project Management
Ticket Management
SLA Management
CSAT Management
Total User & Team Settings
Form Customization
1GB Document Storage Capacity
Free Barantum System Update
Support Standard

DISCUSS YOUR Business Needs

Contact Sales

All Standard & Professional Package Features

Dedicated Account Manager
Dedicated Project Manager
Customize system per man days
Money back guarantee

Complement your plan choice with more additional features

Email Module

Rp 50,000/users

Product Module

Rp 50,000/users

Call Center Integration

Rp 50,000/users

Call Center Integration

Rp 50,000/users

Survey Module

Rp 50,000/users

Upgrade Storage

Data storage

Standard

Include 3 users per month

Adding the next users
Rp299k/user per month

Request Demo

Integration of multiple messaging channels from WhatsApp, Facebook, Instagram, Telegram, Line, Twitter and Email
Standard Chat Open API access (1 API call per second)
Document Module with 1GB/user storage
Simple Chatbot Autoresponder Office Hour
Customer Satisfaction Survey Module
Comments and Notifications Module
Internal FAQ Module
Tags Module
Multi Admin Management
Management of distribution of data access rights
Management of create, edit, & delete data rights settings
Consumer Contact Data Management
Consumer Company Data Management
Field Management Custom
Multi Admin handles 1 chat
Block spam numbers
Team and User Access Settings
Export & import data
Android and iOS apps
Support Standard
Free system updates
Lifetime support *Subject to applicable conditions

Professional

Paket Terbaik

Increase automation within your company

Include 3 users per month

Adding the next users
Rp599k/user per month

Request Demo

All Standard plan features with extras

Additional integration with MarketPlace (Tokopedia & Shopee)
Added Live Chat message channel
Open API Chat + Chatbot access (1 call per second)
Document Module with 2GB/user storage
Advance Chatbot Autoresponder (Chatscript) *(There is an implementation fee)
Sales Management
Ticket Management + Bulk Tickets
Scheduling message delivery
5 additional Custom Reports
Priority Support

Enterprise

DISCUSS YOUR

BUSINESS NEEDS

Investment based on needs and level of complexity

Contact Sales

All Professional package features with additional OPTIONS

White label logo as required
On-Premise Solutions
Middleware Service
Document Module with more than 2GB/user storage
Chatbot Autoresponder Custom
Chatbot API Custom
Workflow Custom
Report Custom
Features Custom
Modules Custom
Integration Custom
API Custom
Dedicated Barantum Project Manager
Dedicated Barantum Account Manager
System customization per man-days
Money back guarantee
Support 24/7

* All Customs require additional man-days

All packages are included

Masking & green WhatsApp check *Following Meta Terms
Monthly Active Users (MAU) are unlimited
Agent Performance Report Dashboard and Message Activity
Personalize WhatsApp blast messages
Upload/import contact for WhatsApp blasting
Unlimited WhatsApp Blast *Maximum conditions per day following Meta Terms
Multimedia message template for broadcast
Automatic message allocation to agents (Round Robin)

Message template for quick reply
Handling messages with Agents and Autoresponder Chatbots
Conversation history is stored and cannot be deleted by agents
Auto-Save contact and customer profiles
Added customer profile details
Free of charge for 1,000 incoming WhatsApp chats per month (does not apply to the next month's accumulation)

All received and outgoing messages with the WhatsApp channel are charged with the following details See Details

Add Ons

Advance Chatbot Autoresponder

Rp20.000.000

Implementation. One Time Charge

Add WhatsApp
Number

Rp100.000

Per number per month

Message Template Category

Authentication

The message template category used to send messages contains usage authentication or OTP

Rp 440,- cost per first 1x message to open a 24-hour chat session from an Indonesian number

Utility

The message template categories used to send messages are informative or notification in nature

Rp 300,- cost per first 1x message to open a 24-hour chat session from an Indonesian number

Marketing

A category of message templates used to send promotional messages related to product or product services

Rp 600,- cost per first 1x message to open a 24-hour chat session from an Indonesian number

Services

The category of templates in which the message is initiated or initiated from the customer to the business

Rp 275,- cost per first 1x message to open a 24-hour chat session from an Indonesian number

* For incoming/outgoing messages originating from countries other than Indonesia, a different fee will be charged.

Compare the Features of Each Barantum Omnichannel Package

Easier analysis and evaluation of your business to take your business forward.

	Standard	Professional	Enterprise
	Rp897k Include 3 users per month Adding the next users Rp299k/user per month Request Demo	Rp1.797k Include 3 users per month Adding the next users Rp599k/user per month Request Demo	DISCUSS YOUR BUSINESS NEEDS Investment based on needs and level of complexity Contact Sales
Barantum Chat
Block Number
Multiadmin
Autoresponder Office Hour
Chatbot Autoresponder Office Hour
Open API chat standard
Blast/Broadcast
Multimedia message templates
Livechat
Schedule messages
Quick reply
Message activity history
Message allocation (Round robin)
Green Tick Masking
Free of charge for 1000 conversations
MUnlimited Monthly Activity Users (MAU)
Agent chat performance report
Message activity reports
Whitelable Logo
Contact Sales
CRM Fitur
Customer Management
Organization Management
Sales Management
Ticket + Bulk Ticket Management
Tags Management
Internal Management FAQs
Surveys Management
Document Management	1 GB	2 GB
Export & Import
Customization
Custom Form
Custom Module
Custom Integration
Custom Workflow
Custom API
Custom Report		+5 Kustomisasi
Custom Chatbot API
Custom Autoresponder
Integration
Aplikasi Facebook, Instagram, Telegram Line, Twitter, dan Email
Integrasi MarketPlace (Tokopedia & Shopee)
Other System
Open API
Middleware
On-premise
Contact Sales
Support/Services
Standar Services
Priority Services
Dedicated Account Manager
Dedicated Project Manager
Lifetime services
Money back guarantee
System Update
Free system updates
iOS App
Android App
	Standard	Professional	Enterprise
	Rp897k Include 3 users per month Adding the next users Rp299k/user per month Request Demo	Rp1.797k Include 3 users per month Adding the next users Rp599k/user per month Request Demo	DISCUSS YOUR BUSINESS NEEDS Investment based on needs and level of complexity Contact Sales

Standard

Rp897k

Include 3 users per month

The addition of the next user is IDR 299k/user per month

Contact Sales

Queueing flow custom
Standard Open API Call access (1 API call per second)
Desktop Incoming Call Notifications
Module Recording with 1GB storage/user
Module Internal FAQs
Outbound Route
Support Standard
Free system update
Lifetime support *According to the current arrangment

Professional

Paket Terbaik

Increase automation within your company

Rp1.797k

Include 3 users per month

Adding the next users
Rp599k/user per month

Contact Sales

All Standard plan features with extras

Wallboard Real Time Inbound and/or Outbound
Predictive Dialer
Campaign Call
Recording Module with 2GB/user storage
Customer Satisfaction Survey Module
Module Black/White List Number
Module Tags
Consumer Contact Data Management
Consumer Company Data Management
Field Management Custom
Contact History
Call center Report Pro *(there is an implementation fee Rp20.000.000)
5 additional Custom Reports (additional man-days)
Robo Call
Priority Support

* All Customs require additional man-days

Enterprise

DISCUSS YOUR

BUSINESS NEEDS

Investment based on needs and level of complexity

Contact Sales

All Professional package features with additional OPTIONS

White label logo as required
On-Premise Solutions
Middleware Service
Module Recording with more than 2GB/user storage
Dedicated Barantum Project Manager
Dedicated Barantum Account Manager
System customization per man-days
Queue Custom
Features Custom
Modules Custom
Integration Custom
API Custom
More than 5 additional Custom Reports (additional man-days)
Money back guarantee
Support 24/7

* All Customs require additional man-days

All packages are included

Agent Performance Report Dashboard and Call Activity
Agent Console Login and Logout
Extension number to receive and make calls
Interactive Voice Recording for Autoresponder incoming calls
untuk Autoresponder telepon masuk
Transfer calls (Escalation)
Paging and Intercom

Boss-Secretary Solution
Restrict Outbound Calls by PIN Codes
Conference Call
Spy Call, Whisper Call, & Join Call
Voice Mail
Operator Panel

Ring Group
Caller ID
Time Conditions Office Hour
Call Agent Monitoring
Internet Network Stability Monitor Tools for telephone
Additional Call Recording Storage 10 GB

Add Ons

Paket 5
Concurrent Lines

Rp625k

Per month

SIP Trunk local / GSM number
Masking Number

Available Special Number (XYZ) / Premium Number (140XYZ, 1500XYZ, & 150XYZ) / Toll Free (0800 1 ABC XYZ) with additional activation fees, subscription fees, and incoming/outgoing telephone fees

Click To Call API Connector

Rp125.000

/ month per agent

Implementation of Text-To-Speech

Rp20.000.000

one time pay

Text-To-Speech Balance Package

Rp250.000

/ 1 million characters

Compare the Features of Each Barantum Call Center Package

Easier analysis and evaluation of your business to take your business forward.

	Standard	Professional	Enterprise
	Rp897k Include 3 users per month Adding the next users Rp299k/user per month Request Demo	Rp1.797k Include 3 users per month Adding the next users Rp599k/user per month Request Demo	DISCUSS YOUR BUSINESS NEEDS Investment based on needs and level of complexity Contact Sales
Barantum Call Center
Desktop Incoming Call Notifications
Outbound Route
Predictive Dialer
Campaign Call
Black/White List Numbers
Robo Call
Agent Console Login and Logout
Extension number to receive and make calls terima dan lakukan call
Interactive Voice Recording for Autoresponder incoming calls untuk Autoresponder telepon masuk
Transfer calls (Escalation)
Paging and Intercom
Boss-Secretary Solution
Restricting Outbound Calls with a PIN code dengan kode PIN
Conference Call
Spy Call, Whisper Call, & Join Call
Voice Mail
Operator Panel
Ring Group
Caller ID
Time Conditions Office Hour
Call Agent Monitoring
Internet Network Stability Monitor Tools for telephone Internet untuk telepon
Agent Performance Report Dashboard and Call Activity Agen dan Aktifitas Call
Real Time Inbound and/or Outbound Wallboards Inbound dan/atau Outbound
Call center Report Pro
Whitelable Logo
CRM Features
Customer Management
Organization Management
Tags Management
Internal Management FAQs
Surveys Management
Recording Management	+10GB	+10GB	+10GB
Customization
Custom Form
Custom Module
Custom Integration
Custom API
Custom Report		+5 Kustomisasi
Kustomisasi Queue
Kustomisasi Sistem per man days
Integration
Other System
Open API
Marketplace
Middleware
On-Premise Solution
Support/Services
Standar Services
Priority Services
Dedicated Account Manager
Dedicated Project Manager
Lifetime services
Money back guarantee
System Update
Free system updates
iOS App
Android App
	Standard	Professional	Enterprise
	Rp897k Include 3 users per month Adding the next users Rp299k/user per month Request Demo	Rp1.797k Include 3 users per month Adding the next users Rp599k/user per month Request Demo	DISCUSS YOUR BUSINESS NEEDS Investment based on needs and level of complexity Contact Sales

Trusted by businesses of all types of industries

Hundreds of leading businesses from various types of industries have succeeded in developing their business with Barantum Omnichannel CRM & Call Center.

Learn more