Choose the Right Barantum Package for Your Business Needs
Increase service and sales productivity in one Barantum system
Trusted by Businesses Across All Industries
4.9 review rating from more than 500 satisfied customers using Barantum
Choose Product:
The all-in-one solutions for everything you need to increase sales, provide the best service to customers,
and monitor team performance in one Barantum CRM application
Standard
Sales CRM
For every business type. Solutions to Simplify Sales Management
Rp299k
per user per month (min 3 users)
minimum payment for 1 year
Lead Management
Sales Management
Product Management
Module Saleskits
GPS Check In & Out
(Can Add Photos)
Document Module With 1GB / User Storage
Comments and Notifications Module
Module Tags
Standard Report Dashboard Settings Management
Consumer Contact Data Management
Consumer Company Data Management
Custom Field Management
Data Access Right Sharing Management
Management of Rights Create, Edit & Delete Data
Module Settings Management
Standard Open API access (1 API call per second)
Access Team & Users Settings
Export and Import Data
Android and iOS Apps
Support Standard
Free System Update
Lifetime Support *According to applicable regulations
Services CRM
For all types of businesses. Improve Customer Service and Satisfaction
Rp299k
per user per month (min 3 users)
minimum payment for 1 year
Project Management
Ticket & Bulk Management
SLA Management
Escalation Management
Module Internal FAQ
Module Survei Kepuasan Pelanggan
Comments and Notifications Module
Module Tags
Standard Report Dashboard Settings Management
Consumer Contact Data Management
Consumer Company Data Management
Custom Field Management
Data Access Right Sharing Management
Management of Rights Create, Edit & Delete Data
Module Settings Management
Standard Open API access (1 API call per second)
Access Team & Users Settings
Export and Import Data
Android and iOS Apps
Support Standard
Free System Update
Lifetime Support *According to applicable regulations
Best Package
Professional
For all types of businesses. A more complete solution. Increase automation in Your company
Rp599K
per user per month (min 3 users)
minimum payment for 1 year
GPS Offline Mode
Live GPS Attendance
Module Survey
Module Marketing
Module Approval
e-Signature (Android & iOS)
Module Email
Module Quotation
2 GB / User Storage Documents
Manage and define automation that will run in Your Barantum CRM
Workflow Management
Management of Standard Report & Custom Report Dashboard settings
Priority Support
* All Customs require additional man-days
Enterprise
Customize features and services to fit any business, from small to large scale.
Consult
The Price
Investments based on needs and level of complexity
Contact Barantum Consultant
Custom Whitelable Logo
On-Premise Solutions
Middleware Service
Dedicated Barantum Account Manager
System Customization per Man-Days
Document Module with more than 2 GB / User Storage
More than 5 additional Customization Reports
Customize Workflow
Customize Features
Customize Integration
Customize API
Money Back Guarantee
Support 24 Hours 7 Days
* All Customs require additional man-days
(Standard)
(Standard)
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
(Standard)
(Standard)
(Can Add Photos)
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
(Standard)
(Standard)
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
(Standard)
(Standard)
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
(Standard)
(Standard)
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
5 Customization
Enterprise
More than 5 Customization
(Standard)
(Standard)
Sales CRM (Standard)
1 GB
Services CRM (Standard)
1 GB
Professional
2 GB
Enterprise
> 2GB
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
(Standard)
(Standard)
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
(Standard)
(Standard)
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
(Standard)
(Standard)
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
(Standard)
(Standard)
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
(Standard)
(Standard)
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
(Standard)
(Standard)
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
Add On
Implementation, Setup & Training assistance services
Additional to help Your company in installation, implementation and training for users in using Barantum CRM
Rp2.000.000
Per man-days
Frequently Asked Questions
The Barantum application works by collecting, storing, and managing data from various sources, ranging from customer information, activity history, purchases, to customer service in one centralized system.
At Barantum, we always take data security seriously. Our systems are housed in world-class data centers that are protected and under 24-hour surveillance. We ensure that our applications are always updated with the latest security versions. The security of our clients' data is number 1 for us, incoming data will always be protected with high-level protection.
We accept payments by bank transfer or credit card.
You can change Your package on the subscription settings page and you can choose the package you want.
Yes, you can cancel Your package at any time.
You can contact us via email support@barantum.com. Barantum will be happy to help and answer Your questions and needs.
Centralize all customer messages from multiple channels with Barantum Omnichannel Chat.
Start being more efficient in responding to customer messages and increase customer satisfaction when interacting with Your business.
Standard
For all types of businesses. The right solution for those who want to use omnichannel for the first time
Rp897k
Include 3 users per month
minimum payment 1 year
Next user addition Rp299k / user per month
Integration of 1 WhatsApp number, 1 Facebook account, 1 Instagram account, 1 Telegram number, and 1 Line number
Standard Chat Open API access
Document Module with 1 GB / user storage
Simple Chatbot Autoresponder Office Hour
Customer Satisfaction Survey Module
Comments and Notifications Module
Internal FAQ Module
Tags Module
Sales Management
Ticket Management + Bulk Tickets
Multi Admin Management
Management of Distribution of Data Access Rights
Management of create, edit, & delete data rights settings
Consumer Contact Data Management
Consumer Company Data Management
Field Management Custom
Multi Admin Handles 1 Chat
Block spam numbers
Team and User Access Settings
Export & Import Data
Android and IOS apps
Standar Service
Free Update Systems
Lifetime Support
Subject to Applicable Conditions
Best Package
Professional
For all types of businesses. A more complete solution for interaction between Your business and Your customers.a
Rp1.797k
Include 3 users per month
minimum payment 1 year
Next user addition IDR 599k / user per month
Integration of 1 Email domain, 1 Tokopedia account, and 1 Shopee account
Integration of 1 Live Chat account
Integration 1 Jira account
Integration 1 Business Google Review
Open API Chat + Chatbot Access
Document Module with 2 GB / User Storage
Advanced Chatbot For Auto Reply During Business Hours (Unlimited Chatbot Flows) *(There is an implementation fee)
Scheduling message delivery
Workflow Management
5 additional Custom Reports
Priority Support
* All Customs require additional man-days
Enterprise
For All Types of Business. Customizable solutions to suit Your business needs with a large number of customers
Consult
The Price
Investment based on needs and level of complexity
Contact Barantum Consultant
Change App Logo With Your Company Logo
On-Premise Solutions
Middleware Service
Document Module with more than 2 GB / User storage
Chatbot Autoresponder Custom
Chatbot API Custom
Workflow Custom
Report Custom
Features Custom
Modules Custom
Integration Custom
API Custom
Dedicated Barantum Project Manager
Dedicated Barantum Account Manager
System customization per man-days
Money Back Guarantee
Support 24 Hours 7 Days
* All Customs require additional man-days
All Packages Are Included
-
Self-service guide for managing WhatsApp Masking & Blue Tick *Terms and Conditions Follow Meta
-
Monthly Active Users (MAU) are unlimited
-
Agent Performance Report Dashboard and Message Activity
-
Personalize WhatsApp blast messages
-
Upload/import contact for WhatsApp blasting
-
Unlimited WhatsApp Blast *Maximum conditions per day following Meta Terms
-
Multimedia message template for broadcast
-
Automatic message allocation to agents (Round Robin)
-
Message template for quick reply
-
Handling messages with Agents and Autoresponder Chatbots
-
Conversation history is stored and cannot be deleted by agents
-
Auto-Save contact and customer profiles
-
Added customer profile details
-
The first 1,000 WhatsApp chats are free, then IDR 275 per message. (As of November 1, 2024, all incoming messages/services initiated are free without maximum limit)
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
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Professional
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Professional
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Enterprise
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Professional
Enterprise
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Professional
Enterprise
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Professional
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Professional
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Professional
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Professional
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Professional
Enterprise
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Professional
Enterprise
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Professional
Enterprise
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Professional
Enterprise
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Professional
Enterprise
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Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
1 GB
Professional
2 GB
Enterprise
> 2 GB
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
+5 Customizations
Enterprise
+5 Customizations
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
lang.LBL_OMNICHAT-ENTERPRISE-1
Standard
Professional
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Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
All messages received and outgoing with WhatsApp channels
are charged with the following details.
Authentication
Outgoing MessageThe message template category used to send messages contains usage authentication or OTP
Rp440
Cost per first 1x message to open a 24-hour chat session from an Indonesian number
Utility
Outgoing MessageThe message template categories used to send messages are informative or notification in nature
Rp300
Cost per first 1x message to open a 24-hour chat session from an Indonesian number
Marketing
Outgoing MessageA category of message templates used to send promotional messages related to product or product services
Rp600
Cost per first 1x message to open a 24-hour chat session from an Indonesian number
Services
Incoming MessageThe category of templates in which the message is initiated or initiated from the customer to the business
Rp275
Rp0
Cost per first 1x message to open a 24-hour chat session from an Indonesian number
* For incoming/outgoing messages originating from countries other than Indonesia, a different fee will be charged.
Implementation, Setup & Training assistance services
Additional to help Your company in installation, implementation and training for users in using Barantum CRM
Rp2.000.000
Per man-days
Advance Chatbot Auto Reply Implementation Services
Services for implementing Advance Chatbot for auto-reply in Your Omnichannel Chat
Rp20.000.000
One time cost 10 men days
Additional WhatsApp Number
Each additional integration of 1 new WhatsApp number
Rp100K
Per number per month
Additional Instagram Account
Each additional integration of 1 new account
Rp100K
Per account per month
Additional Telegram Account
Each additional integration of 1 new account
Rp100K
Per account per month
Additional Line Account
Each additional integration of 1 new account
Rp100K
Per account per month
Additional Google Review Account
Each additional integration of 1 new email
Rp350K
Per account per month
Additional Email Integration
Each additional integration of 1 new email
Rp350K
Per account per month
Additional Livechat Account
Each additional integration of 1 new account
Rp350K
Per account per month
Additional Tokopedia Account
Each additional integration of 1 new account
Rp500K
Per account per month
Additional Shopee Account
Each additional integration of 1 new account
Rp500K
Per account per month
Additional Facebook Account
Each additional integration of 1 new account
Rp100K
Per account per month
Frequently Asked Questions
Omnichannel CRM works by connecting all communication channels into one and integrating them with the CRM system, so that all activities across various communication channels.
The Barantum application works by collecting, storing, and managing data from various sources, ranging from customer information, activity history, purchases, to customer service in one centralized system.
At Barantum, we always take data security seriously. Our systems are housed in world-class data centers that are protected and under 24-hour surveillance. We ensure that our applications are always updated with the latest security versions. The security of our clients' data is number 1 for us, incoming data will always be protected with high-level protection.
We accept payments by bank transfer or credit card.
You can change Your package on the subscription settings page and you can choose the package you want.
Yes, you can cancel Your package at any time.
You can contact us via email support@barantum.com. Barantum will be happy to help and answer Your questions and needs.
Call Center is an application that makes it easier
for companies to interact with customers via telephone calls.
Standard
For all types of businesses. Solutions for medium-sized businesses with low phone activity.
Rp897k
per user per month (min 3 users)
minimum payment 1 year
Next user addition IDR 299k / user per month
Custom Queue Flow
Open API Call Standard Access
Incoming Phone Notifications Via Desktop
Recording Module With 1 GB Storage / User
Internal FAQ's Module
Outbound Route
Standard Support
Free System Update
Lifetime Support *According to The Current Arrangment
Best Package
Professional
For all types of businesses. Solutions for medium-sized businesses and medium-sized phone calls
Rp1.797k
per user per month (min 3 users)
minimum payment 1 year
Next user addition IDR 599k / user per month
Wallboard Real Time Inbound and / or Outbound
Recording Module with 2 GB / User Storage
Customer Satisfaction Survey Module
Black / White List Number Module
Tags Module
Consumer Contact Data Management
Consumer Company Data Management
Field Management Custom
Workflow Management
Contact History
Call Center Report Pro *(There is an implementation fee)
5 Additional Custom Reports (Additional Man-Days)
Robo Call
Priority Support
*All customs require additional man-days
Enterprise
For all types of businesses. Solutions for large scale businesses with large amounts of phone activity.
Consult
The Price
Investments based on needs and level of complexity
Contact Barantum Consultant
Change App Logo With Your Company Logo
Middleware Service
On-Premise Solutions
Module Recording With More Than 2 GB / User Storage
Barantum Project Manager Dedicated to You
Barantum Account Manager Dedicated to You
System Customization Per Man-Days
Queue Custom
Features Custom
Modules Custom
Integration Custom
API Custom
More Than 5 Additional Custom Reports (Additional Man-Days)
Money Back Guarantee
Support 24 Hours 7 Days
*All customs require additional man-days
All Packages Are Included
-
Agent Performance Report Dashboard and Call Activity
-
Agent Console Login and Logout
-
Extension Number to Receive and Make Calls
-
Interactive Voice Recording for Autoresponder incoming calls
-
Transfer calls (Escalation)
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Paging and Intercom
-
Boss-Secretary Solution
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Restrict Outbound Calls by PIN Codes
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Conference Call
-
Spy Call, Whisper Call, & Join Call
-
Voice Mail
-
Operator Panel
-
Ring Group
-
Caller ID
-
Time Conditions Office Hour
-
Call Agent Monitoring
-
Internet Network Stability Monitor Tools for telephone
-
Additional Call Recording Storage 10 GB
Standard
Professional
Enterprise
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Standard
+10GB
Professional
+10GB
Enterprise
+10GB
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
Enterprise
Standard
Professional
+ 5 Customization
Enterprise
+ 5 Customization
Standard
Professional
Enterprise
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Concurrent Lines
SIP Trunk local / GSM number
Available Special Number (XYZ) / Premium Number (140XYZ, 1500XYZ, & 150XYZ) / Toll Free (0800 1 ABC XYZ) with additional activation fees, subscription fees, and incoming / outgoing telephone fees
Rp625k
Per month
Click To Call API Connector
Connect Your app or website with Barantum Call Center to add a "Click to Call" button. With this feature, customers can easily call the destination number with just one click.
Rp125K
/ month per agent
Implementation of Text-To-Speech
Convert text to speech automatically. This feature helps you more easily to convert long text to speech automatically without having to convert it manually.
Rp20.000.000
One time payment for 10 working days
Text-To-Speech Balance Package
This package includes the Text-to-Speech feature and basic implementation of the system at a cost of IDR 20,000,000 per 1 million characters (Barantum Robot standard).
Rp250K
/ 1 million characters
Implementation, Setup & Training assistance services
Additional to help Your company in installation, implementation and training for users in using Barantum CRM
Rp2.000.000
Per man-days
Frequently Asked Questions
With CRM Omnichannel Call Center, the service or telephone call system becomes centralized and allows businesses to store the history of customer outgoing and incoming call activities within the CRM system.
