Barantum Product
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CRM Sales
Automate the sales cycle from lead to closing.
CRM Services
Accelerate service and improve customer experience better.
CRM Canvassing
Identify potential areas, and monitor customer visits directly
Multi Channel Inbox
Unify WhatsApp, Instagram, Facebook, and email in 1 inbox.
Automatic Chat Distribution
Route inbound chats to the right agent automatically and evenly.
WhatsApp Automation
A no-code chatbot to automate WhatsApp replies 24/7.
Live Chat Widget
A live chat widget on your website to capture visitor leads.
Auto Dialer Software
Click to call directly from the CRM, no manual dialing.
Automatic Call Distribution
Automatically route inbound calls to the right agent.
IVR Solution
A multi-level automated phone greeting menu for callers.
Predictive Dialer
Automatic dialing that only connects agents to answered calls.
Call Queue Management
Manage call queues with wait-time estimates & priority rules.
WhatsApp Blue Tick
Make your business more trusted in the eye of customers
Carousel
Display multiple products at once in a single interactive message
AI Agent
An AI Agent that responds to customers more effectively and naturally
Broadcast
Send message to many customers with only just one click
WhatsApp Form
Make filling forms easier for customers in WhatsApp
CTA Ads
Direct Potential Customers from Ads Directly to WhatsApp
Chatbot
Respond to customers every time with the replies you have specified
Personalize Message
Create more personal messages with customer names and details.
Barantum Solution
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Popular industries
Hajj & Umrah
Manage pilgrim data, automatic follow-up, and broadcast packages via WhatsApp.
Beauty & Wellness
Online booking, treatment reminders, and automated customer loyalty.
Schools & Education
Automated enrollment, parent updates, and alumni communication via WhatsApp & email.
UDD PMI
Donation schedule reminders, patient education, and inter-unit referral coordination.
Home WiFi Provider
Automatic trouble tickets, billing notifications, and customer retention.
Car Dealer
Showroom lead management, test drive follow-up, and promo broadcast via WhatsApp.
Finance & Insurance
CRM for finance & insurance: manage leads, customers, and automated follow-ups.
Automotive
CRM solution for automotive industry: dealer, workshop, and after-sales.
Car Rental
Booking, contract reminders, and rental customer database in one platform.
Contractor
Manage project leads, automate client follow-ups, and coordinate field teams.
Healthcare
Manage patient appointments, automated reminders, and centralized history.
Government
Manage public complaints, centralize citizen services, monitor divisions.
Manufacturing
Manage sales pipeline, distributor orders, and field sales teams.
Non-Profit & NGO
Manage donors, volunteers, and social campaigns with CRM & WhatsApp.
Retail & E-Commerce
Unified inbox, WhatsApp promo broadcasts, and customer behavior analytics.
Professional Service
Manage leads, automate client follow-ups, and track pipelines.
Course & Training
Automate lead follow-ups, centralize chat inbox, nurture course prospects.
Campus & University
Track enrollment leads, auto-reply inquiries, analyze student funnels.
Digital Agency
Manage leads from all channels, automate proposal follow-ups, close deals faster.
Restaurant
Manage orders & customers, broadcast promos, increase repeat orders.
Coffee Shop
Build loyal customers, send targeted promos, increase repeat orders.
Leasing
Manage credit leads & field agents, accelerate closing, monitor performance.
Insurance
Manage agents & policy pipeline, automate follow-ups, improve retention.
Bank
Efficient customer service across all channels, fast response, SLA monitoring.
Cooperative
Manage members digitally, broadcast installment billing, automate comms.
Hospital
Centralized patient service, 24-hour chatbot, automatic appointment reminders.
Logistics & Cargo
Manage deliveries & clients, auto status updates, broadcast rate offers.
Islamic School
Centralized parent-school communication, mass announcements, reduce admin work.
Law Firm
Manage clients & cases centrally, automatic hearing reminders, comm history.
Canvassing
Monitor KPI Sales Reps
Corporate
Sales Activity Tracking
Agent CS
Monitor customer service agent SLA
Telesales
Monitor telesales activity
Marketing Team
Manage campaigns, leads & automated nurturing.
Contact Center Team
Manage agents, tickets & centralized SLA.
IT & Helpdesk Team
Manage technical tickets, SLA & IT escalation.
No features found.
Popular features
Ticketing System
Manage customer service tickets from all channels automatically.
Lead Management
Manage lead pipeline & automated follow-ups in one platform.
Sales Pipeline Management
Manage deal stages visually from lead to close.
Deal Flow Management
Track deal movement speed and revenue projections.
Client Management
Manage post-sale client relationships & renewal schedules.
Customer Management
Manage the customer lifecycle in one 360° view.
Contact Management
Store & manage every business contact in one database.
Sales Tracking
Monitor sales team activity and targets in real time.
Field Sales Management
Track your field sales team with GPS check-in.
Sales Force Automation
Automate your sales team's admin tasks.
Complaint Management
Manage customer complaints with SLA & automatic escalation.
Lead Scoring
Automatically score and prioritize leads based on behavior.
Omnichannel Chat
Integrate all communication channels in one platform.
WhatsApp API
Upgrade the WhatsApp Business feature to speed up service and business sales.
Call Center
Manage business phone calls just by being connected to the internet.
Omnichannel
Manage Your business calls easily and cost-effectively with supporting features that enhance Your efficiency.
Resources
Blog
Discover insights, tips, and strategies to improve sales and customer communication
Article Guide
Learn how to use Barantum features
Video Tutorial
Watch guides to learn how to use Barantum more quickly
Feature Updates
See the latest updates and new features available in Barantum
WhatsApp Broadcast Calculator
Simulate your WhatsApp broadcast cost & closing rate.
AI Agent CS Calculator
Calculate potential CS cost savings with an AI Agent.
About Barantum
Learn more about Barantum
Why Barantum
Discover the advantages and benefits of Barantum for your business
Security
Learn how Barantum protects your system and business data
About Company
Role
with Barantum's Official CRM & WhatsApp Business API
Unify leads from every channel in one platform. Automatic follow-up, coordinated sales team, faster closing.
4.9/5 from 1,000+ Google reviews
Trusted by 1000+ businesses and brands in Indonesia
Before using Barantum, property agents and developers often face the following challenges:
Chats from Facebook ads, marketplaces, and websites come in to so many numbers that they are difficult to manage.
Many prospects are not responded to quickly enough, causing lost opportunities.
Conversations with prospects are not recorded and are difficult for management to monitor.
From the first lead to closing the sale, your entire property business process runs automatically in one official platform.
Collect all property prospects in one dashboard. From property ads, Instagram, to WhatsApp—all potential buyers are automatically recorded in one system without missing anything.
Reply to potential buyer inquiries instantly with AI. From price information, location, to unit availability—prospects get a quick response without having to wait for an agent.
Manage and follow up on leads more effectively. Segment leads based on property interest, send automated follow-ups, and schedule site visits to increase closing opportunities.
Track lead source performance to focus on the channels that generate the most prospects.
Chatbots help filter potential buyers from the start. Send thank you messages, additional property information, or details about units they've viewed to keep their interest high.
Ready-to-view leads directly enter the sales team. Follow-up processes become faster as only genuinely interested prospects are passed on to agents for further discussion or scheduling of site visits.
All inquiry and viewing processes in one dashboard. View chat history, site visit schedules, follow-up status, and deal progress without having to check one by one.
Reduce the sales team's workload from prospects who aren't ready to buy, focusing on quality leads.
Send automated follow-ups after site visits. Send thank you messages, additional property information, or details about units viewed to keep potential buyers interested.
Collect feedback from potential buyers automatically. Learn their interests, considerations, or concerns after viewing to help the sales team make more targeted approaches.
Remind prospects about units they're interested in. Send availability updates, price changes, or new promotions to ensure they don't miss the opportunity to buy.
Prospect segmentation based on property interest. Group potential buyers based on property type, location, budget range, and previous interactions for more relevant communications.
Send targeted property updates and promotions. From personal discount codes, seasonal promotions, new treatment launches, to bundled service offers in one automated flow.
Remind prospects about their viewing or follow-up appointments. Ensure potential buyers don't miss their site visit or follow-up discussions with automated reminders.
Unify all prospect chats in one inbox. From WhatsApp, Instagram, Facebook, TikTok, email, to property marketplaces— all inquiries enter one place without needing to switch applications.
Sales teams can manage prospects together. Clear chat distribution, neatly stored conversation history, and more coordinated follow-up processes between teams.
Respond to prospect inquiries faster with the help of AI. AI helps summarize conversations and provides suggested answers so agents can more quickly understand potential buyers' needs.
Monitor team responses and follow-up progress in real-time. Management can view sales team performance, prospect status, and deal progress in one dashboard.
Save prospect data with complete profiles. Starting from the type of property you are interested in, location, budget range, to follow-up status in one system.
Prospect segmentation becomes easier and more targeted. Send information only to relevant prospects, such as first-time home seekers, property investors, or potential buyers interested in a specific location.
Send more engaging messages with images, buttons, and property catalogs. Look at delivery, open rates, and prospect responses to see which campaigns are most effective at generating inquiries.
Monitor campaign performance in real-time. Look at delivery, open rates, and prospect responses to see which campaigns are most effective at generating inquiries.
Manage prospect data, inquiries, and conversation history in one place. All prospect information is neatly stored from each chat, so sales teams can quickly understand prospect needs.
Easy integration with tools you already use. Data synchronization from various channels like WhatsApp, website, and property ads runs automatically without complex manual processes.
Set team access according to each role. From sales agents, marketing, to sales managers—each team member can work more organized with clear access controls.
Securely manage and protect prospect data. The security system helps keep prospect data and communication history protected.
Appear more professional from the first chat. Your property brand or agent's name appears clearly with an official verification badge, making it appear more trustworthy to potential buyers.
Build a sense of security for potential customers.Reduce doubts when potential buyers ask about projects, prices, or site visit schedules so they are more confident in continuing the purchasing process.
Conversation history stored neatly, easy to trace anytime.
Fast setup with no need to change the WhatsApp number prospective buyers already know.
Trusted by thousands of businesses in Indonesia to manage customer communication and data securely and efficiently.
Meta-verified blue-checkmark WA number, not a personal number that risks getting blocked.
Every inquiry from WhatsApp, Instagram, Facebook, and property marketplaces lands in a single inbox.
Manage prospect data, inquiries, and conversation history in one organized place.
Follow-up messages after a site visit are sent automatically so closing opportunities aren't lost.
Coba gratis 7 hari di semua paket. Upgrade kapan saja.
The ideal solution for starting your omnichannel journey
More complete solution for interaction between Your business and Your customers.
Customizable solutions to suit Your business needs with a large number of customers
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant ManagerPT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
FounderPT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project StaffBRI Insurance
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service CenterPartai Keadilan Sejahtera
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing SupervisorTada
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing ManagerRokue
No. Barantum uses the official WhatsApp Business API from Meta with a blue checkmark, so your business number is safe for replying to thousands of property inquiries without ban risk.
Barantum collects every prospect from ads, Instagram, your website, and WhatsApp into one dashboard, so every prospective buyer is automatically logged with nothing missed.
Yes. Barantum sends automatic follow-ups after a site visit, collects feedback from prospective buyers, and reminds prospects about the units they're interested in so closing opportunities stay alive.
Yes. One official WhatsApp number can be accessed by multiple agents at once from the same dashboard, with access rights that can be set per team so inquiries and follow-ups stay coordinated.
Yes. You can try any plan free for 7 days, or schedule a live demo with our team to see how Barantum works for your property business's specific needs.
Barantum plans for property businesses start at Rp897,000/month for the Standard plan. Professional and Enterprise plans are also available with more complete features to match your business scale.
Yes. Barantum is ISO 27001 (information security) and ISO 9001:2015 certified, with data access limited only to authorized staff at your business.
Consult your property business's CRM and WhatsApp Business API needs with Barantum's expert team.
Tanpa kartu kredit · Setup 1 hari kerja · ISO 9001:2015