Barantum Product
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CRM Sales
Automate the sales cycle from lead to closing.
CRM Services
Accelerate service and improve customer experience better.
CRM Canvassing
Identify potential areas, and monitor customer visits directly
Multi Channel Inbox
Unify WhatsApp, Instagram, Facebook, and email in 1 inbox.
Automatic Chat Distribution
Route inbound chats to the right agent automatically and evenly.
WhatsApp Automation
A no-code chatbot to automate WhatsApp replies 24/7.
Live Chat Widget
A live chat widget on your website to capture visitor leads.
Auto Dialer Software
Click to call directly from the CRM, no manual dialing.
Automatic Call Distribution
Automatically route inbound calls to the right agent.
IVR Solution
A multi-level automated phone greeting menu for callers.
Predictive Dialer
Automatic dialing that only connects agents to answered calls.
Call Queue Management
Manage call queues with wait-time estimates & priority rules.
WhatsApp Blue Tick
Make your business more trusted in the eye of customers
Carousel
Display multiple products at once in a single interactive message
AI Agent
An AI Agent that responds to customers more effectively and naturally
Broadcast
Send message to many customers with only just one click
WhatsApp Form
Make filling forms easier for customers in WhatsApp
CTA Ads
Direct Potential Customers from Ads Directly to WhatsApp
Chatbot
Respond to customers every time with the replies you have specified
Personalize Message
Create more personal messages with customer names and details.
Barantum Solution
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Popular industries
Hajj & Umrah
Manage pilgrim data, automatic follow-up, and broadcast packages via WhatsApp.
Beauty & Wellness
Online booking, treatment reminders, and automated customer loyalty.
Schools & Education
Automated enrollment, parent updates, and alumni communication via WhatsApp & email.
UDD PMI
Donation schedule reminders, patient education, and inter-unit referral coordination.
Home WiFi Provider
Automatic trouble tickets, billing notifications, and customer retention.
Car Dealer
Showroom lead management, test drive follow-up, and promo broadcast via WhatsApp.
Finance & Insurance
CRM for finance & insurance: manage leads, customers, and automated follow-ups.
Automotive
CRM solution for automotive industry: dealer, workshop, and after-sales.
Car Rental
Booking, contract reminders, and rental customer database in one platform.
Contractor
Manage project leads, automate client follow-ups, and coordinate field teams.
Healthcare
Manage patient appointments, automated reminders, and centralized history.
Government
Manage public complaints, centralize citizen services, monitor divisions.
Manufacturing
Manage sales pipeline, distributor orders, and field sales teams.
Non-Profit & NGO
Manage donors, volunteers, and social campaigns with CRM & WhatsApp.
Retail & E-Commerce
Unified inbox, WhatsApp promo broadcasts, and customer behavior analytics.
Professional Service
Manage leads, automate client follow-ups, and track pipelines.
Course & Training
Automate lead follow-ups, centralize chat inbox, nurture course prospects.
Campus & University
Track enrollment leads, auto-reply inquiries, analyze student funnels.
Digital Agency
Manage leads from all channels, automate proposal follow-ups, close deals faster.
Restaurant
Manage orders & customers, broadcast promos, increase repeat orders.
Coffee Shop
Build loyal customers, send targeted promos, increase repeat orders.
Leasing
Manage credit leads & field agents, accelerate closing, monitor performance.
Insurance
Manage agents & policy pipeline, automate follow-ups, improve retention.
Bank
Efficient customer service across all channels, fast response, SLA monitoring.
Cooperative
Manage members digitally, broadcast installment billing, automate comms.
Hospital
Centralized patient service, 24-hour chatbot, automatic appointment reminders.
Logistics & Cargo
Manage deliveries & clients, auto status updates, broadcast rate offers.
Islamic School
Centralized parent-school communication, mass announcements, reduce admin work.
Law Firm
Manage clients & cases centrally, automatic hearing reminders, comm history.
Canvassing
Monitor KPI Sales Reps
Corporate
Sales Activity Tracking
Agent CS
Monitor customer service agent SLA
Telesales
Monitor telesales activity
Marketing Team
Manage campaigns, leads & automated nurturing.
Contact Center Team
Manage agents, tickets & centralized SLA.
IT & Helpdesk Team
Manage technical tickets, SLA & IT escalation.
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Popular features
Ticketing System
Manage customer service tickets from all channels automatically.
Lead Management
Manage lead pipeline & automated follow-ups in one platform.
Sales Pipeline Management
Manage deal stages visually from lead to close.
Deal Flow Management
Track deal movement speed and revenue projections.
Client Management
Manage post-sale client relationships & renewal schedules.
Customer Management
Manage the customer lifecycle in one 360° view.
Contact Management
Store & manage every business contact in one database.
Sales Tracking
Monitor sales team activity and targets in real time.
Field Sales Management
Track your field sales team with GPS check-in.
Sales Force Automation
Automate your sales team's admin tasks.
Complaint Management
Manage customer complaints with SLA & automatic escalation.
Lead Scoring
Automatically score and prioritize leads based on behavior.
Omnichannel Chat
Integrate all communication channels in one platform.
WhatsApp API
Upgrade the WhatsApp Business feature to speed up service and business sales.
Call Center
Manage business phone calls just by being connected to the internet.
Omnichannel
Manage Your business calls easily and cost-effectively with supporting features that enhance Your efficiency.
Resources
Blog
Discover insights, tips, and strategies to improve sales and customer communication
Article Guide
Learn how to use Barantum features
Video Tutorial
Watch guides to learn how to use Barantum more quickly
Feature Updates
See the latest updates and new features available in Barantum
WhatsApp Broadcast Calculator
Simulate your WhatsApp broadcast cost & closing rate.
AI Agent CS Calculator
Calculate potential CS cost savings with an AI Agent.
About Barantum
Learn more about Barantum
Why Barantum
Discover the advantages and benefits of Barantum for your business
Security
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About Company
Role
with Barantum's Official WhatsApp Business API
Unify communication with donors in one official platform. Automatic donor reminders, fast response when stock is critical.
4.9/5 from 1,000+ Google reviews
Trusted by 1000+ businesses and brands in Indonesia
Before using Barantum, Blood Donor Units often face the following challenges:
Donor questions are piling up, reminders are still manual, and admins are spread across multiple numbers.
It is difficult to reach the right donor quickly when the need for blood is urgent.
Conversations are not well documented and difficult to monitor.
From building donor trust to keeping blood stock levels sufficient, your entire operational process runs automatically in one official platform.
Display your Blood Donor Unit's official identity with a blue-checkmark WhatsApp number, building donor trust from the very first message.
Appear more official from the first chat.The Blood Donor Unit name is clearly displayed with a verified blue checkmark.
Build a sense of security for donors. Reduce doubts and the risk of fraud in the name of your Blood Donor Unit.
Zero risk of your account being impersonated by parties misusing your Blood Donor Unit's name.
Fast setup with no need to change the WhatsApp number donors already know.
Track each donor's donation interval and send automatic reminders once they're eligible to donate again, so no loyal donor is missed for a follow-up invite.
Automatic reminders once a donor's donation interval is met
Donor status pipeline: active, due, through inactive
Re-donation participation rate reports per period
Field team notifications when a donor is ready to be re-contacted
Terms and procedures for donating blood
Schedule & location of donor unit cars
Next donor interval
Information on blood stock availability
Registration admin
Donor education team
Blood request team
Field coordinator
Store all donor data—blood type, donation history, and contact details—in one CRM system, no longer scattered across manual records or spreadsheets.
Complete donor profiles: blood type, history, and contact in a single view
Donor segmentation by blood type or region
Communication history saved automatically, never lost when admins change
Data stored securely, accessible only to authorized staff
Urgent blood need notification
Announcement of blood donation event
Regular donor campaigns
Reminder of the next donor schedule
Number of incoming messages from the public
Admin team response time
Broadcast message history
Donor interactions
Trusted by thousands of businesses in Indonesia to manage customer communication and data securely and efficiently.
Meta-verified blue-checkmark WA number, not a personal number that risks getting blocked.
Multiple agents serve donors from 1 official WhatsApp number simultaneously without conflicts.
Send messages to donor groups based on blood type, region, or donor history.
AI chatbot answers donor questions anytime without extra agent costs.
Coba gratis 7 hari di semua paket. Upgrade kapan saja.
The ideal solution for starting your omnichannel journey
More complete solution for interaction between Your business and Your customers.
Customizable solutions to suit Your business needs with a large number of customers
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant ManagerPT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
FounderPT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project StaffBRI Insurance
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service CenterPartai Keadilan Sejahtera
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing SupervisorTada
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing ManagerRokue
No. Barantum uses the official WhatsApp Business API from Meta with a blue checkmark, so your Blood Donor Unit's number is safe for broadcasting donor invitations to thousands of donors without ban risk.
Barantum provides segmented broadcasting by blood type, region, or donation history, so urgent invitations reach the most relevant donors who are ready to donate again.
Yes. One official Blood Donor Unit WhatsApp number can be accessed by multiple admins at once from the same dashboard, with access rights that can be set per team to stay organized.
Barantum tracks each donor's donation interval and sends automatic reminders once they're eligible to donate again, complete with re-donation participation rate reports.
Yes. You can try any plan free for 7 days, or schedule a live demo with our team to see how Barantum works for your Blood Donor Unit's specific needs.
Barantum plans for Blood Donor Units start at Rp897,000/month for the Standard plan. Professional and Enterprise plans are also available with more complete features to match your operational scale.
Yes. Barantum is ISO 27001 (information security) and ISO 9001:2015 certified, with data access limited only to authorized staff at your Blood Donor Unit.
Get complete information about Barantum's WhatsApp.
Tanpa kartu kredit · Setup 1 hari kerja · ISO 9001:2015