Barantum Product
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CRM Sales
Automate the sales cycle from lead to closing.
CRM Services
Accelerate service and improve customer experience better.
CRM Canvassing
Identify potential areas, and monitor customer visits directly
WhatsApp Blue Tick
Make your business more trusted in the eye of customers
Carousel
Display multiple products at once in a single interactive message
AI Agent
An AI Agent that responds to customers more effectively and naturally
Broadcast
Send message to many customers with only just one click
WhatsApp Form
Make filling forms easier for customers in WhatsApp
CTA Ads
Direct Potential Customers from Ads Directly to WhatsApp
Chatbot
Respond to customers every time with the replies you have specified
Personalize Message
Create more personal messages with customer names and details.
Barantum Solution
Hajj & Umrah
Simplify pilgrim management and enhance your Hajj travel services.
Beauty & Wellness
Simplify client management and maximize your beauty & wellness revenue.
CRM Finance
It is practical to manage customer data and increase business revenue.
Real Estate / Property Agent
Simplify client management and optimize your real estate property business revenue.
UDD PMI
Improve the efficiency of donor management and the quality of your PMI UDD services
Canvassing
Monitor KPI Sales Reps
Corporate
Sales Activity Tracking
Agent CS
Monitor customer service agent SLA
Telesales
Monitor telesales activity
Omnichannel Chat
Integrate all communication channels in one platform.
WhatsApp API
Upgrade the WhatsApp Business feature to speed up service and business sales.
Call Center
Manage business phone calls just by being connected to the internet.
Omnichannel
Manage Your business calls easily and cost-effectively with supporting features that enhance Your efficiency.
Resources
Blog
Discover insights, tips, and strategies to improve sales and customer communication
Article Guide
Learn how to use Barantum features
Video Tutorial
Watch guides to learn how to use Barantum more quickly
Feature Updates
See the latest updates and new features available in Barantum
About Barantum
Learn more about Barantum
Why Barantum
Discover the advantages and benefits of Barantum for your business
Security
Learn how Barantum protects your system and business data
About Company
Role
Explore features and pricing tailored to your business needs
Yearly
Monthly
For every business type. Solutions to Simplify Sales Management
Rp269.100
*per 3 Users / Months
minimum payment 1 year
Next user addition IDR 299.000 / user per month
Lead Management
Sales Management
Product Management
Module Saleskits
GPS Check In & Out (Can Add Photos)
Document Module With 1GB / User Storage
Comments and Notifications Module
Module Tags
Standard Report Dashboard Settings Management
Consumer Contact Data Management
Consumer Company Data Management
Custom Field Management
Data Access Right Sharing Management
Management of Rights Create, Edit & Delete Data
Module Settings Management
Standard Open API access (1 API call per second)
Access Team & Users Settings
Export and Import Data
Android and iOS Apps
Support Standard
Free System Update
Lifetime Support *According to applicable regulations
For all types of businesses. Improve Customer Service and Satisfaction
Project Management
Ticket & Bulk Management
SLA Management
Escalation Management
Module Internal FAQ
Module Survei Kepuasan Pelanggan
For all types of businesses. A more complete solution. Increase automation in Your company
Rp539.100
Additional users IDR 599.000 / user per month
Professional Features
GPS Offline Mode
Live GPS Attendance
Module Survey
Module Marketing
Module Approval
e-Signature (Android & iOS)
Module Email
Module Quotation
2 GB / User Storage Documents
Advanced search (search by keyword) Soon
Manage and define automation that will run in Your Barantum CRM
Workflow Management
Management of Standard Report & Custom Report Dashboard settings
Priority Support
* All Customs require additional man-days
Customize features and services to fit any business, from small to large scale.
Pricing Consultation & Custom Features
Custom Whitelable Logo
On-Premise Solutions
Middleware Service
Dedicated Barantum Account Manager
System Customization per Man-Days
Document Module with more than 2 GB / User Storage
More than 5 additional Customization Reports
Customize Workflow
Customize Features
Customize Integration
Customize API
Money Back Guarantee
Support 24 Hours 7 Days
Compare Plans
Hide All Features
Sales CRM
Services CRM
Features and services that can be customized to Your needs
Sales CRM (Standard)
Services CRM (Standard)
Professional
Enterprise
5 Customization
More than 5 Customization
1 GB
2 GB
> 2GB
Get full support from our expert team, or start independently — tailored to your team's needs.
Implementation, Setup & Training assistance services
Customer Service
The Barantum application works by collecting, storing, and managing data from various sources, ranging from customer information, activity history, purchases, to customer service in one centralized system.
At Barantum, we always take data security seriously. Our systems are housed in world-class data centers that are protected and under 24-hour surveillance. We ensure that our applications are always updated with the latest security versions. The security of our clients' data is number 1 for us, incoming data will always be protected with high-level protection.
We accept payments by bank transfer or credit card.
You can change Your package on the subscription settings page and you can choose the package you want.
Yes, you can cancel Your package at any time.
You can contact us via email support@barantum.com. Barantum will be happy to help and answer Your questions and needs.
The ideal solution for starting your omnichannel journey
Rp807.300
Integration of 1 WhatsApp number, 1 Facebook account, 1 Instagram account, 1 Telegram number, and 1 Line number
Integration of 1 TikTok Chat Account
Standard Chat Open API access
Document Module with 1 GB / user storage
Simple Autoresponder Bot Automatically replies to customer messages during and outside working hours. Available for WhatsApp, Email, Telegram, Instagram, Facebook, Tokopedia, Shopee, Google Review, Live Chat, Line, and Jira.
Customer Satisfaction Survey Module
Internal FAQ Module
Tags Module
Ticket Management + Bulk Tickets
Multi Admin Management
Management of Distribution of Data Access Rights
Management of create, edit, & delete data rights settings
Field Management Custom
Multi Admin Handles 1 Chat
Predefined Source
WhatsApp Catalog
Block spam numbers
Team and User Access Settings
Export & Import Data
Android and IOS apps
Standar Service
Free Update Systems
Lifetime Support Subject to Applicable Conditions
More complete solution for interaction between Your business and Your customers.
Rp1.617.300
Integration of 1 Email domain, 1 Tokopedia account, and 1 Shopee account
Integration of 1 Live Chat account
Integration 1 Jira account
Integration 1 Business Google Review
TikTok Marketplace
Open API Chat + Chatbot Access
Document Module with 2 GB / User Storage
Smart Chatbot Without Flow Limits. Automate your customer conversations during and outside working hours. Exclusive to WhatsApp *Implementation fees apply
Scheduling message delivery
5 additional Custom Reports
Customizable solutions to suit Your business needs with a large number of customers
Change App Logo With Your Company Logo
Document Module with more than 2 GB / User storage
Chatbot Autoresponder Custom
Chatbot API Custom
Workflow Custom
Report Custom
Features Custom
Modules Custom
Integration Custom
API Custom
Dedicated Barantum Project Manager
System customization per man-days
All Packages Are Included
Self-service guide for managing WhatsApp Masking & Blue Tick *Terms and Conditions Follow Meta
Monthly Active Users (MAU) are unlimited
Agent Performance Report Dashboard and Message Activity
Personalize WhatsApp blast messages
Upload/import contact for WhatsApp blasting
Unlimited WhatsApp Blast *Maximum conditions per day following Meta Terms
Multimedia message template for broadcast
Automatic message allocation to agents (Round Robin)
Message template for quick reply
Handling messages with Agents and Autoresponder Chatbots
Conversation history is stored and cannot be deleted by agents
Auto-Save contact and customer profiles
Added customer profile details
AI Response start from Rp150 per response The price adjusts based on the complexity of the Knowledge AI
Standard
> 2 GB
+5 Customizations
lang.LBL_OMNICHAT-ENTERPRISE-1
WhatsApp Message Cost by Category (Broadcast or Outgoing Messages)
Send OTP codes or login verification messages to customers
Your verification code is 45678. Do not share this code with anyone. It is valid for 5 minutes.
Send notifications like order updates, reminders, or transaction alerts
Hello Budi, your order with number 12345678 is being processed. We will notify you once it has been shipped.
Send promotions, offers, or ad broadcasts to customers
Hello Budi, enjoy a 20% discount on today's purchase. Use the code PROMO20 before the promotion ends.
When a customer messages your business first — conversation fee is free
Hi, I'd like to ask about Barantum's subscription plans. Can you help me?
Connect all your business chat channels in one platform.
WhatsApp
Instagram
Telegram
Line
Facebook
TikTok Chat
Google Review
Live Chat
Email
Tokopedia
Shopee
Other Applications
Advance Chatbot + AI Auto Reply Implementation Services
For all types of businesses. Solutions for medium-sized businesses with low phone activity.
Custom Queue Flow
Open API Call Standard Access
Incoming Phone Notifications Via Desktop
Recording Module With 1 GB Storage / User
Internal FAQ's Module
Outbound Route
Standard Support
Lifetime Support *According to The Current Arrangment
For all types of businesses. Solutions for medium-sized businesses and medium-sized phone calls
Wallboard Real Time Inbound and / or Outbound
Recording Module with 2 GB / User Storage
Black / White List Number Module
Contact History
Call Center Report Pro *(There is an implementation fee)
5 Additional Custom Reports (Additional Man-Days)
Robo Call
*All customs require additional man-days
For all types of businesses. Solutions for large scale businesses with large amounts of phone activity.
Module Recording With More Than 2 GB / User Storage
Barantum Project Manager Dedicated to You
Barantum Account Manager Dedicated to You
System Customization Per Man-Days
Queue Custom
More Than 5 Additional Custom Reports (Additional Man-Days)
Agent Performance Report Dashboard and Call Activity
Agent Console Login and Logout
Extension Number to Receive and Make Calls
Interactive Voice Recording for Autoresponder incoming calls
Transfer calls (Escalation)
Paging and Intercom
Boss-Secretary Solution
Restrict Outbound Calls by PIN Codes
Conference Call
Spy Call, Whisper Call, & Join Call
Voice Mail
Operator Panel
Ring Group
Caller ID
Time Conditions Office Hour
Call Agent Monitoring
Internet Network Stability Monitor Tools for telephone
Additional Call Recording Storage 10 GB
+10GB
+ 5 Customization
Features & Price
Concurrent lines
Click To Call API Connector
Connect Your app or website with Barantum Call Center to add a "Click to Call" button. With this feature, customers can easily call the destination number with just one click.
Text-To-Speech Balance Package
This package includes the Text-to-Speech feature and basic implementation of the system at a cost of IDR 20,000,000 per 1 million characters (Barantum Robot standard).
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service
Dian Melinda Arifin
Founder PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
project Staff BRI Insurance
PKS Services Accelerate Faster, Together with Barantum,
Approximately 90% of us feel that the Barantum system can help us convey information, policies, and Party statements to the public.
Dina Hanifa
Staff Digital Service Center Partai Keadilan Sosial
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor Tada
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed
Inne Rettiani
Sales Marketing Manager Rokue
Ask anything about the product, price, implementation and others
It's Time for You to Become Part of Thousands of Successful Customers with Barantum & Be Part of the Change!