Teams need different features. Barantum has them all.

From CRM and Omnichannel to WhatsApp API and Call Center — explore every Barantum feature and find the ones that fit how your team actually works.

4.9/5 from 1,000+ Google reviews

Trusted by 1000+ businesses and brands in Indonesia

Pusat Gadai
Sekolahmu
Adira Finance
Greenfields
Anteraja
InJourney
Kino
Rata ID

Ticketing System

Manage tickets from every channel

Lead Management

Lead pipeline & automated follow-ups

Sales Pipeline Management

Manage deal stages visually

Deal Flow Management

Track speed & revenue projections

Contact Management

Store every business contact

Client Management

Manage clients & renewal schedules

Customer Management

Customer lifecycle in one view

Sales Tracking

Monitor sales team activity and targets in real time.

Field Sales Management

Track your field sales team with GPS check-in.

Quotation Management

Create, manage, and track price quote revisions with ease.

Survey Management

Build, send, and analyze customer surveys automatically.

Project Management

Manage customer project tasks and progress in one CRM.

SLA Management

Automatic ticket SLA timers, escalation, and reports.

Customer Satisfaction Survey

Measure CSAT and NPS, spot churn risk early.

Workflow Management

Automate work processes, assignment, and team approvals.

CRM Integration

Connect your CRM via API, webhooks, and business apps.

CRM Dashboard

Track sales and service KPIs in real time.

White Label CRM

Match logo, colors, and access to your brand.

GPS Live Attendance

Record field team attendance and location in real time.

Lead Source Tracking

Track lead sources and channel performance.

Marketing Automation

Automate lead nurturing until it's ready to close.

Sales Force Automation

Automate your sales team's admin tasks.

Complaint Management

Manage customer complaints with SLA & automatic escalation.

Lead Scoring

Automatically score and prioritize leads based on behavior.

CRM Sales

Automate the sales cycle from lead to closing.

CRM Services

Accelerate service and improve customer experience better.

CRM Canvassing

Identify potential areas, and monitor customer visits directly

Mobile CRM

Manage your CRM right from an Android or iOS smartphone.

Multi Channel Inbox

Unify WhatsApp, Instagram, Facebook, and email in 1 inbox.

Automatic Chat Distribution

Route inbound chats to the right agent automatically and evenly.

WhatsApp Automation

A no-code chatbot to automate WhatsApp replies 24/7.

Live Chat Widget

A live chat widget on your website to capture visitor leads.

Chatbot AI Studio

Build and test AI chatbots without a developer.

AI Agent Customer Service

Serve customers 24/7 with an AI agent.

AI Agent Customer Support

AI troubleshooting and automatic ticketing for support.

Live Chat Software

Website live chat connected to your CRM.

Auto Dialer Software

Click to call directly from the CRM, no manual dialing.

Automatic Call Distribution

Automatically route inbound calls to the right agent.

IVR Solution

A multi-level automated phone greeting menu for callers.

Predictive Dialer

Automatic dialing that only connects agents to answered calls.

Call Queue Management

Manage call queues with wait-time estimates & priority rules.

WhatsApp Business API

Official WhatsApp API, CRM-integrated

WhatsApp Verified

Official Meta green checkmark to boost customer trust.

WhatsApp Blue Tick

Make your business more trusted with WhatsApp Blue Tick

Carousel

Display multiple products at once in a single interactive message

AI Agent

An AI Agent that responds to customers more effectively and naturally

Broadcast

Send message to many customers with only just one click

WhatsApp Form

Make filling forms easier for customers in WhatsApp

CTA Ads

Direct Potential Customers from Ads Directly to WhatsApp

Chatbot

Respond to customers every time with the replies you have specified

Personalize Message

Create more personal messages with customer names and details.

Multi-Admin WhatsApp

Manage one WhatsApp number as a team.

WhatsApp Catalog

Showcase your product catalog right in WhatsApp.

AI Auto-Reply WhatsApp

Automatically reply to WhatsApp chats 24/7 with AI.

CTA WhatsApp Tracking

Track ad clicks all the way to your CRM.

No results for ""

Try a different keyword, or schedule a demo for your needs.

Schedule a Demo

Can't find the feature you're looking for?

Our team is ready to design an Omnichannel CRM, WhatsApp API & Call Center solution tailored to your specific business needs.

Schedule a Demo