Barantum's Official ROI Calculator | AI Agent for Customer Service

How Much Can You Save
with an AI Agent on Your CS Team?

Fill in 5 numbers on the left. Compare three scenarios — from full AI with no staff to AI with a core team — complete with payback period estimates.

  • Free, no sign-up
  • Real-time updates
  • 3 scenarios at once
Customer Service Barantum
Customer Service Barantum
Kalkulator penghematan biaya CS dengan AI Agent Barantum
Cost & Savings Calculator

Calculate Your Cost and Savings

Fill in the calculator below — results appear instantly in real time, no sign-up required.

Your manual CS operations right now

Rough numbers are fine — you can change them anytime.

chat
agen
Rp /bln
AI Agent Plan
Rp /bln
respons/chat
Rp starting from Rp150
Rp self-service
Data is only processed in your browser for this simulation — nothing is sent or stored anywhere.

Your current CS cost · calculated automatically

Full AI · No Staff

Full AI Agent

AI handles all incoming chats. No CS staff need to be on standby.

Savings per month
Rp 13.353.000
Current costRp 16.500.000
Cost with AIRp 3.147.000
Agents retained
Hybrid

AI + Core Team

AI handles the majority of chats, keeping 30% of your team as a core team for complex cases & VIP customers.

Savings per month
Rp 8.303.000
Current costRp 16.500.000
Hybrid costRp 8.197.000
Core team kept
AI Augmented

AI Augmented

All agents stay on, with AI helping them reply faster.

Capacity increase
+35%
Current capacity
Capacity with AI
Extra AI costRp 3.147.000
Capacity increases without reducing headcount

How to read these results

  • The AI + Core Team scenario assumes 30% of agents are retained to handle escalations & complex cases, with the remaining 70% replaced by AI.
  • The AI Augmented scenario assumes the AI Agent increases ticket-handling capacity by ~35% through FAQ automation, draft replies, and chat summaries — without reducing agent headcount.
  • Payback period estimate = upfront setup cost divided by net monthly savings.
  • All figures are estimates for planning purposes, not a guarantee of actual results — real outcomes depend on your product's complexity & chat volume.
Why Barantum

An AI Agent That's Ready to Work, Not Just a Chatbot

Four reasons CS teams across Indonesia are switching to Barantum AI Agent.

Set Up in Minutes

Self-service, no development team needed. Connect your channels and the AI Agent is ready to reply right away.

One Dashboard for Every Channel

The AI Agent works across WhatsApp, Instagram, and other channels at once — no separate tools needed.

Transparent & Measurable

Real-time reports show your actual savings, not just a calculator projection.

Backed by 24/7 Support

Complex cases can always be escalated to a human team, day or night.

FAQ

Frequently Asked Questions

It can, depending on the scenario you choose. The Full AI scenario works well for repetitive chat patterns (FAQs, order status, product info). For complex or sensitive cases, the Hybrid or AI Augmented scenario is safer since it keeps a human team available for escalation.

The AI Agent automatically handles most incoming chats, while 30% of your agents keep working as a core team to handle escalations, complaints, and VIP customers who need a human touch.

Barantum AI Agent is self-service — most businesses can connect their channels and activate the AI Agent within minutes, with no development team required.

This calculator gives a planning estimate based on the numbers you enter and reasonable industry assumptions. Actual results depend on your product's complexity, chat volume, and how well the AI Agent is trained on your business data.

The AI Agent can absorb volume spikes without adding headcount — unlike a human team, which needs time to recruit and train when demand suddenly rises.

Yes. Barantum offers a free 7-day trial so you can see firsthand how the AI Agent handles your customers' chats before deciding to subscribe.

Get Started

Know Your Numbers? Time to Start Saving

Try Barantum AI Agent for free, or schedule a demo to see firsthand how AI handles your customers' chats.

Consult via WhatsApp

✓ No credit card  ·  ✓ 5-minute setup  ·  ✓ 24/7 support