Meta Business Partner
WhatsApp API OfficialBest AI Agent CRM Platform
Automate Customer Service & Sales 24/7
Not just another chatbot. Handle thousands of prospect conversations naturally with AI, boost your speed-to-lead, and free your sales and customer service teams to focus on high-value deals.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Your Business Needs an AI Agent Now
Not just a chatbot Barantum AI Agent helps your team work faster and keeps customers more satisfied
Instant Response 24/7
Answer customer questions without queues, even outside of working hours
Automated Lead Follow-Up
AI automatically follows up with prospects based on chat context
More Personalized Messages
AI creates conversations that feel human, making interactions more natural
AI Agent Directly Connected to Your CRM
From answering complex questions to qualifying leads, every conversation runs intelligently and is automatically saved in one platform.
Natural & Contextual Responses, 24/7
Deploy a smart virtual assistant that understands conversation context naturally — delivering accurate answers with zero delay, whenever customers reach out.
Accurately understands customer intent & message context (Natural Language Processing)
Instantly answers FAQs, product specs, and pricing questions
Operates nonstop, 24 hours a day, 7 days a week
Uses a brand voice and tone tailored to your business
Smart Lead Qualification & Escalation
AI Agent proactively gathers initial customer information, qualifies leads, then hands them off to your human team once they're ready to buy.
Automatically collects lead data (name, needs, budget) through chat
Scores lead priority before handing off to the sales team
Seamlessly transfers the conversation to a human sales/CS agent when special handling is needed
Cuts repetitive CS workload by up to 70%
Automatic CRM Integration & Sync
Every chat history, customer preference, and ticket status is recorded directly in Barantum CRM.
AI chat data & history automatically saved to the CRM contact profile
Automatically opens support tickets from chat conversations
Self-learns from your knowledge base or company product documents
Delivers AI performance analytics (resolution rate & customer satisfaction)
Why Choose Barantum?
A trusted AI & CRM platform used by 2,000+ businesses across Indonesia
World Class Security
Barantum is GDPR compliant, and ISO 27001 certified to keep your interactions secure.
Integrate Many Channels
Easily integrate your communication channels in one place
Faster and More Responsive Service
Barantum support team is quick to respond & helps resolve any issues you encounter
Officially Recognized in Indonesia
Registered with Komdigi, an APTIKNAS member, and an official Meta Business Partner — proof of Barantum's commitment to serving Indonesian businesses legally and reliably.
Choose the Right Plan for Your Business
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
For businesses starting to use official WhatsApp and safe broadcasts.
- Official verified WhatsApp API account
- Centralized customer database
- Mobile CRM app (iOS & Android)
- WhatsApp Business API integration
Professional
For businesses that need chatbot, many agents, and full automation.
- Everything in Standard, plus:
- Chatbot & auto-responder 24/7
- Many agents on one number
- API integration with other systems
Enterprise
For enterprises with custom workflow and integration needs.
- Everything in Professional, plus:
- Custom workflow & approval
- Dedicated account manager
- Dedicated SLA & onboarding
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
90%
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service Center
Partai Keadilan Sejahtera
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
AI Agent FAQ
Barantum AI Agent is an advanced AI feature designed to automate customer interactions and improve service efficiency, tailored to your specific business needs
By using Barantum AI Agent, your team no longer needs to spend time answering repetitive or common questions, allowing them to focus on more strategic and complex tasks. The AI Agent also ensures customers always receive consistent and accurate answers, reducing your team’s workload
With features such as automatic catalog display and payment integration, Barantum AI Agent makes it easy for customers to shop directly from chat, reducing waiting time and improving the overall efficiency of your sales process
Yes. Barantum AI Agent can be integrated with WhatsApp for more efficient conversation management in one platform. This integration allows you to automate and send messages quickly, deliver promotions, and enhance customer experience
Have Questions about AI Agent?
Barantum's expert team is ready to help you find the best AI solution for your business needs.
No credit card, quick setup, local Indonesian support
