Meta Business Partner
WhatsApp API OfficialDigital Agency That Closes 3x More Deals
with CRM Sales & Automated WhatsApp by Barantum
Manage leads from all channels, automate proposal follow-ups, and track every deal — all in one integrated Barantum platform.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Do Digital Agencies Struggle to Close Deals & Retain Clients?
Many digital agencies lose opportunities not because of poor portfolios, but due to unstructured sales processes and fragmented client communication.
Leads Coming from Too Many Channels
Leads from Instagram DM, Facebook Ads, email, and WhatsApp are hard to monitor simultaneously. Without a unified system, teams miss opportunities because messages go unnoticed or responses are too slow.
Inconsistent Proposals & Follow-ups
Without a centralized pipeline, proposal delivery relies on individual memory. Follow-up timing often slips, and deals that could have closed turn cold before they're acted upon.
Client Communication Not Centralized
Client communication history is scattered across personal WhatsApp, email, and different chat platforms. Teams lack visibility into deal status, discussion history, and agreed decisions.
One Platform for All Your Digital Agency Needs
Barantum combines CRM Sales, WhatsApp API, and Omnichannel in one platform — helping your digital agency team close more deals, faster, and more organized.
All Leads Flow into One Inbox — Nothing Gets Missed
Barantum unifies all channels — WhatsApp, Instagram DM, Facebook, Email, and Live Chat — into one centralized inbox. Your digital agency's sales team can respond to every prospect from a single dashboard without switching apps.
Unified inbox from WhatsApp, Instagram, Facebook, Email, and Live Chat
Automatic lead distribution to available agents for faster response times
Complete conversation history saved for every prospect and client
Chatbot for auto-responses after hours and early-stage lead qualification
Visual Pipeline — Track Every Deal from Prospect to Close
Barantum CRM Sales gives you a visual pipeline for all your agency's deals. Know where every prospect stands, who needs follow-up today, and which deals are nearly closed — all in one view.
Drag-and-drop pipeline: move deals from one stage to the next
Automatic alerts when deals approach deadlines or show no activity
Full interaction history per client: calls, WhatsApp, emails, and meetings
GPS tracking for field sales team visits to clients and prospects
Automated Proposal Follow-ups — No Deal Gets Forgotten
With Barantum's WhatsApp Business API, send proposals, follow-up reminders, and offers to prospects automatically based on triggers you set. Your sales team stays consistent and clients don't have to wait.
Auto-send proposals and offers via WhatsApp after form submission
Automated follow-up reminders at Day 1, Day 3, Day 7 after proposal sent
Standardized message templates for consistent team-wide communication
Track proposal read status — know when a client has opened your message
One Platform for All Client Communication — No More App Switching
All client communication — WhatsApp, email, social media DMs — is neatly recorded in one place. Your team can view the full conversation history, project notes, and deal status without having to ask each other.
Centralized client communication history accessible to all team members
Internal notes per deal: project briefs, revisions, and decisions stored
Automatic escalation to manager when client is unresponsive past SLA
Mobile app for accessing client history anywhere during pitches
WhatsApp Broadcast to Prospects & Past Clients — No Banning Risk
Use Barantum's official WhatsApp Business API to broadcast package offers, new portfolio highlights, or seasonal promotions to hundreds of contacts at once. Sent from a verified number, with zero risk of being banned.
Broadcast messages to thousands of prospects and past clients with segmentation
Verified WhatsApp number with blue checkmark — builds client trust
Meta-approved message templates — safe from WhatsApp blocking risk
Track campaign performance: open rate and response rate per broadcast
Automated Sales Team Performance & Pipeline Reports
Barantum's dashboard delivers real-time reports on your agency's sales team performance: leads received, conversion rate, average closing time, and stalled deals. Make data-driven decisions, not guesses.
Per-agent performance dashboard: leads, follow-ups, and deals closed
Conversion rate reports by channel: WhatsApp, Instagram, Email
Pipeline analysis: stalled deals, average close time, and revenue forecast
Export daily, weekly, or monthly reports for management team review
Trusted by Thousands of Businesses, Including the Creative & Digital Industry
Barantum is Indonesia's trusted CRM & omnichannel platform, designed to help digital agency sales teams close more deals through structured, automated processes.
Secure & Certified Platform
Barantum is ISO 27001 certified for data security. All your client data, proposals, and deal history are protected with international security standards.
Meta Official Business Partner
As an official Meta partner, Barantum provides verified WhatsApp Business API with a blue checkmark — boosting your digital agency's credibility and client trust rate.
Easy Integration & Fast Setup
Barantum integrates with tools you already use. Initial setup is fast and our onboarding team accompanies you until your agency team is fully productive.
Expert Support 24/7
Barantum's support team is available anytime via chat, phone, or email. We ensure your digital agency operations are never disrupted by technical issues.
Choose the Best Plan for Your Digital Agency
Coba gratis 7 hari di semua paket. Upgrade kapan saja.
Standard
The ideal solution for starting your omnichannel journey
- Omnichannel (WhatsApp, Instagram, Live Chat, Email)
- Broadcast pesan WhatsApp massal
- Autoresponder after office hours
- Pengajuan centang biru WhatsApp
- Laporan performa agen & chat
Professional
More complete solution for interaction between Your business and Your customers.
- Semua di Standard, plus:
- Omnichannel (Shopee, Tiktok, Tokopedia)
- AI Chatbot + handover ke agen otomatis
- Notifikasi OTP dari aplikasi
- Integrasi API dengan sistem lain
Enterprise
Customizable solutions to suit Your business needs with a large number of customers
- Semua di Professional, plus:
- Custom Flow
- Custom integration
- Dedicated CSM
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
90%
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service Center
Partai Keadilan Sejahtera
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Frequently Asked Questions
CRM for digital agencies is a system to help manage client data, projects, communication, and operations in one platform. Agency operations become more organized, faster, and easier for teams to monitor.
Here are Barantum CRM features to support digital agency operations:
- Centralized Client Data and Communication History
All client data, communication history, and project information is stored in one system. Teams can access information faster and more efficiently. - More Structured Prospect and Client Monitoring
Barantum helps monitor the process from prospect to active client. Follow-up status and proposals can be monitored through a structured pipeline. - More Organized Client Request and Revision Monitoring
Every client request, revision, or project issue can be recorded in the ticketing system. Follow-up processes become faster and easier to monitor. - More Structured Project Progress Monitoring
Digital agencies can monitor project execution stages in more detail within one dashboard. Progress across teams such as design, ads, and content becomes easier to monitor. - WhatsApp, Email, and Phone in One Place
Barantum helps teams manage communication from WhatsApp, email, and phone in one dashboard. The system also supports integration with other platforms such as Instagram, live chat, TikTok, and other communication channels so messages are not scattered. - WhatsApp Broadcast for Client Promos and Follow-Up
Barantum supports sending promos, service proposals, and follow-ups to many clients at once via WhatsApp Broadcast. Message delivery becomes faster, centralized, and efficient.
Barantum also supports WhatsApp Automation for automatic and scheduled message delivery. As an official WhatsApp partner, message delivery is safer and helps reduce the risk of blocked numbers. - AI Agent for 24/7 Automated Responses
AI Agent helps answer common questions about services, pricing, or consultations automatically 24/7. Agency teams can focus more on handling priority clients and projects. - Professional Presence with WhatsApp Blue Tick
Barantum helps digital agencies use WhatsApp Business API with a more professional account appearance. Blue tick verification helps increase client trust in the agency business. - Real-Time Reporting Dashboard
Barantum provides a dashboard to monitor team performance, client activity, and project progress in real-time. Reports help speed up and improve the accuracy of decision-making.
Yes. Barantum uses a multi-layered security system with data encryption and user access control. Barantum has also met the ISO 27001 security standard to help protect client data.
Yes. Barantum provides access rights settings based on role or position. Each team can only access data according to their needs and authority.
Yes. All communication history is automatically stored in the Barantum system, not on personal devices. Data remains safe and can be immediately transferred to other team members.
Yes. Additional costs may vary based on the features used, such as WhatsApp Broadcast per message category, AI Agent starting from Rp150 per response, and integration needs with internal or other systems.
Implementation time varies based on the needs and operational flow of the digital agency. Generally, the implementation and training process can be completed within 3 – 7 days.
Your Digital Agency Deserves to Close More Deals
Setup in 1 business day. Free 7-day trial, no credit card required.
Tanpa kartu kredit · Setup 1 hari kerja · ISO 9001:2015
