Meta Business Partner
WhatsApp API OfficialManufacturing & Distribution 3x More Organized
with Barantum CRM Sales & Automated WhatsApp
Manage your sales pipeline, distributor orders, and buyer communications in one platform — no more manual processes that drain your team's time.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Do Indonesian Manufacturers Struggle to Grow?
70% of manufacturing sales teams still manage orders and distribution manually — leading to inaccurate data, slow deals, and stunted growth.
Order & Distribution Data is Scattered
Distributor orders come via WhatsApp, email, and phone — without a centralized system, data piles up everywhere and is easily missed.
No Pipeline Visibility & Slow Buyer Communication
No visibility into deal status, delayed follow-ups, and buyer messages left for hours without a response — closing opportunities disappear.
Manual Processes Make Forecasting Unreliable
Sales reports are pulled manually from spreadsheets, weekly recaps are delayed, and demand forecasts are unreliable because data is not real-time.
One Platform for All Manufacturing Sales & Distribution Needs
From sales pipeline to distributor communication — all centralized, automated, and monitored in real-time.
Centralized Pipeline & Order Tracking
Manage your entire sales pipeline and distributor orders in one CRM dashboard. Monitor deal status, order history, and sales team targets in real-time.
Pipeline visualization by stage: prospect, negotiation, order, closing
Interaction history and order history per distributor saved automatically
Stagnant deal notifications to ensure timely follow-up
Team sales targets and actuals tracked from one dashboard
Fast Communication with Buyers & Distributors via WhatsApp API
Connect one official business WhatsApp number to your entire sales team. Reply to buyer messages faster, manage chat queues, and ensure no message is ever missed.
One WhatsApp number for the whole team — no more personal numbers
Auto-assign chats to the right agent automatically
Ready-to-use message templates for order confirmation and price quotes
Chat history saved and linked to CRM data per distributor
Automated Sales Reports & Forecasting
Daily, weekly, and monthly sales reports are generated automatically from CRM data — no more manual recaps. Use accurate data for demand projections and production decisions.
Real-time report dashboard: revenue, closed deals, and win rate
Target vs. actuals comparison by product and by region
Automatic report export to PDF/CSV every period
Historical data for more accurate product demand forecasting
Omnichannel — All Communication Channels in One Inbox
Orders and inquiries from buyers come via WhatsApp, email, or live chat — all responded to from a single unified inbox without switching apps.
Centralized inbox: WhatsApp, Email, Instagram, Live Chat, and more
Automatic routing to sales, logistics, or after-sales divisions
Label and tag conversations by order type or product
Agent response time and message volume reports per channel
Centralized Distributor & Leads Database
All distributor, reseller, and prospect data stored neatly in one place — complete with order history, contract values, and last interaction notes.
Complete distributor profiles: contact, region, order volume, segment
Auto-segmentation based on purchase frequency and value
Automatic follow-up reminders for long-inactive distributors
Import and export distributor data with ease
Broadcast Offers & Product Updates to Thousands of Distributors
Send the latest pricing, product catalogs, or promotions to thousands of distributors at once via official WhatsApp API — no ban risk, with up to 98% open rate.
Mass broadcast to specific distributor segments in minutes
WhatsApp-approved message templates — anti-ban and official
Attach catalogs, price lists, or product images directly in the message
Track delivery status: sent, read, and replied
GPS Tracking & Visit Reports for Field Sales Teams
Monitor your sales team visiting factories, warehouses, or distributor showrooms in real-time. Record visit activities and create meeting reports directly from the mobile app.
Real-time GPS location tracking for the sales team on a map
Automatic check-in and check-out with location verification
Visit reports and meeting results directly from the mobile app
Offline mode available — data can be entered without internet signal
Trusted by Hundreds of Manufacturing & Distribution Businesses in Indonesia
Not just a regular CRM — Barantum is designed for businesses with wide distribution networks and field sales teams.
Meta Official Business Partner
As an official Meta partner, Barantum provides verified WhatsApp Business API access with a blue tick — secure, official, and anti-ban.
WhatsApp Blue Tick
Build trust with distributors and buyers through an officially Meta-verified blue-tick WhatsApp business number.
Full Integration
Barantum connects with ERPs, inventory systems, marketplaces, and thousands of tools via an open API — data flows automatically with no manual input.
24/7 Support
Barantum's support team is available 24/7 via WhatsApp, live chat, and call center — fast implementation, easy onboarding, no technical expertise required.
Affordable Pricing for Manufacturing Businesses of All Sizes
Coba gratis 7 hari di semua paket. Upgrade kapan saja.
Standard
The ideal solution for starting your omnichannel journey
- Omnichannel (WhatsApp, Instagram, Live Chat, Email)
- Broadcast pesan WhatsApp massal
- Autoresponder after office hours
- Pengajuan centang biru WhatsApp
- Laporan performa agen & chat
Professional
More complete solution for interaction between Your business and Your customers.
- Semua di Standard, plus:
- Omnichannel (Shopee, Tiktok, Tokopedia)
- AI Chatbot + handover ke agen otomatis
- Notifikasi OTP dari aplikasi
- Integrasi API dengan sistem lain
Enterprise
Customizable solutions to suit Your business needs with a large number of customers
- Semua di Professional, plus:
- Custome Flow
- Custom integration
- Dedicated CSM
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
90%
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service Center
Partai Keadilan Sejahtera
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Frequently Asked Questions
CRM for manufacturing is a system to help manage customer data, communication, sales, and operations in one platform. Manufacturing company operations become more organized, faster, and easier for teams to monitor.
Here are Barantum CRM features to support manufacturing company operations:
- Centralized Customer Data and Communication History
All customer data, communication history, and proposal information is stored in one system. Teams can access information faster and more efficiently. - More Structured Prospect and Customer Monitoring
Barantum helps monitor the process from prospect to active customer. Follow-up status, proposals, and customer needs can be monitored through a structured pipeline. - More Organized Customer Request and Complaint Monitoring
Every customer question, complaint, or request can be recorded in the ticketing system. Follow-up processes become faster and easier to monitor. - More Structured Production and Project Progress Monitoring
Teams can monitor production or customer project stages within one dashboard. Work progress across divisions becomes easier to monitor in real-time. - WhatsApp, Email, and Phone in One Place
Barantum helps teams manage communication from WhatsApp, email, and phone in one dashboard. The system also supports integration with other platforms such as Instagram, live chat, TikTok, and other communication channels so messages are not scattered. - WhatsApp Broadcast for Customer Information and Follow-Up
Barantum supports sending promos, production updates, and follow-ups to many customers at once via WhatsApp Broadcast. Message delivery becomes faster, centralized, and efficient.
Barantum also supports WhatsApp Automation for automatic and scheduled message delivery. As an official WhatsApp partner, message delivery is safer and helps reduce the risk of blocked numbers. - AI Agent for 24/7 Automated Responses
AI Agent helps answer common questions about products, proposals, or services automatically 24/7. Manufacturing teams can focus more on handling customers and production operations. - Professional Presence with WhatsApp Blue Tick
Barantum helps manufacturing companies use WhatsApp Business API with a more professional account appearance. Blue tick verification helps increase customer trust in your business. - Real-Time Reporting Dashboard
Barantum provides a dashboard to monitor customer activity, team performance, and operational progress in real-time. Reports help speed up and improve the accuracy of decision-making.
Yes. Barantum uses a multi-layered security system with data encryption and user access control. Barantum has also met the ISO 27001 security standard to help protect customer data.
Yes. Barantum provides access rights settings based on role or position. Each team can only access data according to their needs and authority.
Yes. All communication history is automatically stored in the Barantum system, not on personal devices. Data remains safe and can be immediately transferred to other team members.
Yes. Additional costs may vary based on the features used, such as WhatsApp Broadcast per message category, AI Agent starting from Rp150 per response, and integration needs with internal or other systems.
Implementation time varies based on the needs and operational flow of the manufacturing company. Generally, the implementation and training process can be completed within 3 – 7 days.
Your Manufacturing Business Deserves to Grow & Be More Organized
Setup in 1 business day. Free 7-day trial, no credit card required.
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