Meta Business Partner
WhatsApp API OfficialThe Best Live Chat Software for Your Website
Serve Website Visitors Faster and Stay Connected to Your CRM
Install live chat on your website, distribute conversations to many agents automatically, and save every customer profile directly in your CRM.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Isn't Your Website's Live Chat Capturing Visitors Yet?
Without the right live chat software, many website visitors leave before ever becoming a lead.
Website Visitors Leave Without Asking
Without an easy-to-find chat entry point, many visitors leave the website before they get a chance to ask anything.
Live Chat Responses Are Too Slow
Incoming chats often get a delayed response because there's no system helping the team handle them quickly.
Conversations Never Reach the CRM
Visitor chat history isn't saved as customer data, making it hard for the sales or support team to follow up.
Live Chat Software Connected Directly to Your CRM
Four live chat software features that help your business serve website visitors faster and more measurably.
Live Chat for Your Website
Install live chat directly on your website, so visitors can start asking right away without switching to another channel.
Chat widget that's easy to install on your website
Appearance customizable to match your brand
Visitors can start a conversation instantly
Fewer visitors leaving before they ask
Inbox for Many Agents
Manage live chat conversations from a single inbox that many agents can access at once.
One inbox for the whole team
Every agent can handle their own chats
Easier team collaboration
No chat gets left behind
Automatic Chat Distribution
Incoming chats are automatically distributed to available agents, so visitors get a faster response.
Automatic chat distribution to agents
Faster responses to visitors
A more balanced workload across the team
Distribution rules can be customized
Customer Profile in Your CRM
Every live chat conversation is automatically saved as a customer profile in the CRM, complete with its interaction history.
Customer profiles logged automatically
Chat history saved in the CRM
Easy for sales or support to follow up
Customer data centralized in one place
Live Chat Software That Captures More Opportunities
Businesses use Barantum to serve website visitors faster while staying connected to their CRM.
Faster Response
Automatic chat distribution gets visitors a faster response.
Easy Team Collaboration
Many agents can handle conversations from the same inbox.
Customer Data Saved
Every conversation is automatically saved as customer data in the CRM.
Local Support, 24/7
Barantum's support team is ready to help set up live chat software to fit your business needs.
Live Chat Software Pricing for Your Business
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
For teams starting to install live chat on their website.
- Basic live chat for your website
- Centralized customer database
- Mobile CRM app (iOS & Android)
- Basic inbox for many agents
- WhatsApp Business API integration
Professional
For teams that need more complete chat distribution and CRM data.
- Everything in Standard, plus:
- Advanced automatic chat distribution
- Complete customer profile in the CRM
- Custom reports & advanced analytics
- API integration with other systems
Enterprise
For enterprises with custom workflow and integration needs.
- Everything in Professional, plus:
- Custom workflow & approval
- Dedicated account manager
- Dedicated SLA & onboarding
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Frequently Asked Questions About Barantum Live Chat Software
Live chat software is a feature for serving website visitors directly through chat, complete with an inbox for many agents, automatic chat distribution, and a customer profile saved in the CRM.
No. Live chat can be installed directly on your website, and its appearance can be customized to match your brand.
Incoming chats are automatically distributed to available agents, so visitors get a faster response and the team's workload stays balanced.
Yes. Live chat conversations can be managed from a single inbox that many agents can access at once.
Yes. Every live chat conversation is automatically saved as a customer profile in the CRM, complete with its interaction history.
Yes. Because the customer profile is saved in the CRM, the sales or support team can follow up on that conversation directly.
Basic live chat software is already included in every Barantum subscription plan; advanced chat distribution and CRM data are available in higher-tier plans.
Ready to Serve Your Website Visitors Faster?
Live chat, automatic distribution, and customer profiles in the CRM. Try it free, no credit card required.
No credit card, quick setup, local Indonesian support
