Meta Business Partner
WhatsApp API OfficialManage Chats from Multiple Facebook Pages in One Dashboard
Clear Chat Ownership, Seamless Follow-Up
Handle Messenger messages from your business Facebook Pages through Barantum. Assign them to the right admins and monitor service for each Page without opening separate inboxes.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Multiple Facebook Pages, Too Many Customer Messages to Handle?
As you manage more Pages, clear assignments and accessible chat history become essential for the entire team.
Each Page Inbox Must Be Checked Separately
Customer questions are scattered across brand and branch Pages, so the team must monitor each inbox individually.
Chat Ownership Across Admins Is Unclear
The team struggles to identify who is responsible for each incoming message.
Follow-Up Breaks Down During Admin Handoffs
The next admin needs to review earlier conversations to continue providing the right service.
Bring Messenger Management for Multiple Facebook Pages Together
Manage messages, conversation owners, chat history, and service reports in one team workspace.
Assign Messages to the Right Admin
Handle messages from connected Facebook Pages as a team and assign an agent to take ownership of each conversation.
Connect multiple business Facebook Pages
Handle Messenger messages as a team
Assign an agent to own each conversation
Make responsibilities clear across admins
Keep the Context of Customer Conversations
Use chat history to continue handling questions, offers, or complaints without starting the process over.
Review earlier customer messages
Understand the context of questions and offers
Continue handling customer complaints
Maintain continuity during admin handoffs
Monitor Team Activity and Performance
Evaluate conversation volume and how agents handle chats to help improve service.
Monitor incoming conversation volume
Review how agents handle chats
Identify team capacity needs
Identify service areas that need improvement
Manage Facebook Alongside Other Channels
Bring Messenger messages together with Instagram, WhatsApp, Telegram, and Live Chat through Barantum Omnichannel.
Messenger and Instagram in one place
Keep WhatsApp and Telegram connected
Handle Live Chat within the same workflow
Reduce switching between inboxes
One Team Serving Customers Across Multiple Pages
Help admins and supervisors keep assignments, conversation context, and service monitoring connected.
Centralized Page Messages
Handle Messenger messages from connected Pages in one dashboard.
Clear Conversation Ownership
Assign an agent to each conversation so the team knows who will continue the service.
Continuous Follow-Up
Chat history helps the next admin understand customer needs without starting over.
Focused Service Evaluation
Conversation reports and agent performance help supervisors identify areas for improvement.
Choose Your Barantum Omnichannel Plan
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
The ideal solution for starting your omnichannel journey
- Integration of 1 WhatsApp number, 1 Facebook account, 1 Instagram account, 1 Telegram number, and 1 Line number
- Smart Chatbot Without Flow Limits. Automate your customer conversations during and outside working hours.
Exclusive to WhatsApp
*Implementation fees apply - Multi Admin Management
- Consumer Contact Data Management
Professional
More complete solution for interaction between Your business and Your customers.
- All Standard plan features with other additional features
- AI Agent
- Integration of 1 Live Chat account
- Workflow Management
Enterprise
Customizable solutions to suit Your business needs with a large number of customers
- All Professional package features with additional optional features
- On-Premise Solutions
- Dedicated Barantum Project Manager
- Support 24 Hours 7 Days
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
80%
Daily Team Activities Supported
Around 80% of our team’s daily activities are greatly supported, from lead management and tracking to team performance reports.
Aldias Restu Saputro
Edu Care National Coordinator
Sekolah Murid Merdeka
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Questions About Managing Multiple Facebook Pages
This feature helps businesses handle Messenger messages from multiple connected Facebook Pages through one Barantum dashboard.
Messages from connected Pages can be handled through Barantum, so the team does not need to open each Page inbox separately.
The team can assign an agent to each conversation to clarify responsibilities and follow-up.
Yes. Chat history helps the next admin understand customer questions, offers, or complaints before continuing the conversation.
Supervisors can evaluate conversation volume and how agents handle chats to help improve service.
Messenger messages can be managed alongside Instagram, WhatsApp, Telegram, and Live Chat through Barantum Omnichannel.
Yes. Businesses with multiple Facebook Pages can centralize message handling and admin coordination for their connected Pages.
You can try Barantum for free without a credit card or schedule a demo with our team.
Ready to Manage Every Facebook Page Chat in One Dashboard?
Bring Messenger messages together, assign conversation owners, and continue serving customers as a team in Barantum.
No credit card, quick setup, local Indonesian support
