Meta Business Partner
WhatsApp API OfficialManage Chats from Multiple TikTok Accounts in One Inbox
Better Organized Chats, Easier Follow-Up
Bring messages from your business TikTok accounts into Barantum. Handle them with your admins, keep conversation context, and monitor service without switching between accounts.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
More TikTok Accounts, Harder to Keep Up with Prospect Chats?
Messages arriving across multiple accounts need clear ownership and conversation history the team can follow.
Messages Get Left Behind When Accounts Get Busy
When content attracts attention, chats from prospective customers can pile up across different accounts.
Chat Assignments Are Unclear
Several admins handle the same account without clear ownership of individual conversations.
Conversations Are Hard to Pick Up
The next admin needs to review earlier questions before helping a prospective customer.
Make TikTok Chats Easier to Follow Up
Bring message handling, conversation context, and reports together so teams can continue service more easily.
Handle Multiple Accounts with Your Admins
Assign messages from connected TikTok accounts to agents so every conversation has an owner.
Manage messages from connected TikTok accounts
Handle conversations with multiple admins
Assign an agent to own each chat
Clarify responsibilities and follow-up
Continue Conversations with Context
Review chat history to continue product inquiries or address customer needs when admins change.
Review earlier product questions
Understand prospective customers' needs
Keep context during admin handovers
Continue follow-up using conversation history
Evaluate TikTok Chat Handling
Use chat and agent performance reports to review workloads and how the team handles questions.
Review incoming chat activity
Monitor how agents handle questions
Evaluate team workloads
Identify areas of service to improve
Manage TikTok Alongside Other Channels
Handle TikTok messages alongside WhatsApp, Instagram, Facebook, and Live Chat through Barantum Omnichannel.
TikTok messages in one team inbox
Manage WhatsApp, Instagram, and Facebook together
Handle Live Chat in the same workspace
Reduce switching between channels
Help Teams Follow Up on Chats Across Accounts
Keep responsibilities, conversation context, and service evaluation connected as your business adds TikTok accounts.
Account Messages in One Place
Handle messages from connected TikTok accounts without switching between their inboxes.
Clear Conversation Ownership
Assign agents so each question has an owner and follow-up is better coordinated.
Keep Conversation Context
Chat history helps the next admin understand product questions and customer needs.
Better Workload Visibility
Chat and agent performance reports help teams review how customer questions are handled.
Choose Your Barantum Omnichannel Plan
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
The ideal solution for starting your omnichannel journey
- Integration of 1 WhatsApp number, 1 Facebook account, 1 Instagram account, 1 Telegram number, and 1 Line number
- Smart Chatbot Without Flow Limits. Automate your customer conversations during and outside working hours.
Exclusive to WhatsApp
*Implementation fees apply - Multi Admin Management
- Consumer Contact Data Management
Professional
More complete solution for interaction between Your business and Your customers.
- All Standard plan features with other additional features
- AI Agent
- Integration of 1 Live Chat account
- Workflow Management
Enterprise
Customizable solutions to suit Your business needs with a large number of customers
- All Professional package features with additional optional features
- On-Premise Solutions
- Dedicated Barantum Project Manager
- Support 24 Hours 7 Days
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
80%
Daily Team Activities Supported
Around 80% of our team’s daily activities are greatly supported, from lead management and tracking to team performance reports.
Aldias Restu Saputro
Edu Care National Coordinator
Sekolah Murid Merdeka
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Questions About TikTok Multi Account
This feature helps businesses handle messages from multiple connected TikTok accounts in one Barantum team inbox.
Messages from connected TikTok accounts can be handled through Barantum, so teams do not need to switch between individual account inboxes.
Messages from connected TikTok accounts can be assigned to agents so every conversation has a clear owner.
Yes. Chat history helps admins continue product inquiries or address customer needs with the context of previous conversations.
Chat and agent performance reports help teams review workloads and how customer questions are handled.
TikTok messages can be handled alongside WhatsApp, Instagram, Facebook, and Live Chat through Barantum Omnichannel.
Yes. Businesses can centralize messages from connected TikTok accounts, assign chats to agents, and monitor team service.
You can try Barantum for free without a credit card or schedule a demo with our team.
Ready to Manage Chats from Multiple TikTok Accounts in One Inbox?
Bring TikTok messages together, assign conversation owners, and continue customer conversations with Barantum.
No credit card, quick setup, local Indonesian support
