Meta Business Partner
WhatsApp API OfficialThe Best Multi-Admin WhatsApp for Your Business
One WhatsApp Number, Managed Neatly by Many Admins
Share one WhatsApp number across many admins, distribute chats automatically, assign a PIC to every conversation, and keep the entire chat history in one place.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Is One WhatsApp Number So Hard to Manage With Many Admins?
Without the right system, a shared WhatsApp number ends up making customer communication messier instead of easier.
One Number Is Hard to Manage Together
A personal WhatsApp account can only be opened on one device, making it hard for several admins to use at the same time.
Agents Often Reply to the Same Chat
Without a clear division of work, more than one admin can end up replying to the same customer chat, causing overlapping answers.
Conversation Ownership Isn't Clear
Without a clear owner for each conversation, it's hard to serve customers consistently.
Manage One WhatsApp Number Together as a Team
Four multi-admin WhatsApp features that help your team manage one number in a tidy, coordinated way.
One Number for Many Admins
Use the same WhatsApp number for many admins at once, with no need to take turns on a device or account.
One WhatsApp number for the whole team
Every admin can log in to their own account
No need to share a physical device
The number of admins can scale with your team
Automatic Chat Distribution
Incoming chats are automatically distributed to available admins, so the team's workload stays more balanced.
Automatic chat distribution to admins
A more balanced workload across the team
Distribution rules can be customized
Chats don't pile up on a single admin
Conversation PIC Assignment
Every conversation can be assigned a PIC, so it's clear who's responsible for resolving that chat.
PIC assignment for every conversation
PIC can be reassigned when needed
Avoids duplicate replies to the same customer
Clearer accountability per chat
Centralized Chat History
Every conversation history is stored in one place, so any admin can continue a chat without losing context.
Chat history saved automatically
Accessible to every authorized admin
Conversation context isn't lost when the PIC changes
Makes service quality evaluation easier
Multi-Admin WhatsApp That Keeps Your Team Coordinated
Businesses use Barantum to manage one WhatsApp number as a team without the chaos.
Easier Team Collaboration
Many admins can manage the same WhatsApp number without stepping on each other.
Balanced Workload
Automatic chat distribution keeps every admin's workload more even.
Clear Accountability
Every conversation has a clear PIC, so customers get consistent service.
Local Support, 24/7
Barantum's support team is ready to help set up multi-admin WhatsApp to fit your business needs.
Multi-Admin WhatsApp Pricing for Your Business
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
For teams starting to manage one WhatsApp number together.
- Basic one number for many admins
- Centralized customer database
- Mobile CRM app (iOS & Android)
- Basic automatic chat distribution
- WhatsApp Business API integration
Professional
For teams that need more complete distribution and PIC assignment.
- Everything in Standard, plus:
- Advanced conversation PIC assignment
- Complete centralized chat history
- Custom reports & advanced analytics
- API integration with other systems
Enterprise
For enterprises with custom workflow and integration needs.
- Everything in Professional, plus:
- Custom workflow & approval
- Dedicated account manager
- Dedicated SLA & onboarding
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Frequently Asked Questions About Barantum Multi-Admin WhatsApp
Multi-admin WhatsApp is a feature that lets one WhatsApp number be used by many admins at once, complete with automatic chat distribution and conversation PIC assignment.
No. Every admin can log in to their own account without needing to share a single physical device.
Incoming chats are automatically distributed to available admins, so the team's workload stays balanced instead of piling up on one admin.
Yes. Every conversation can be assigned a PIC, so it's clear who's responsible for resolving that chat.
Yes. Chat history is stored centrally, so whoever picks up the conversation can still see the prior context.
Yes. With automatic chat distribution and PIC assignment, the risk of two admins replying to the same chat is minimized.
Basic multi-admin WhatsApp is already included in every Barantum subscription plan; advanced distribution and PIC assignment are available in higher-tier plans.
Ready to Manage WhatsApp Together as a Team?
Chat distribution, conversation PIC, and centralized history. Try it free, no credit card required.
No credit card, quick setup, local Indonesian support
