Meta Business Partner
WhatsApp API OfficialAutomated WhatsApp Chatbot 24/7
Serve Customers Faster, Cut Costs, No Hassle
Serve customers 24/7, automatically answer inquiries, and help your team close deals faster
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Does Your Business Need WhatsApp Chatbot?
24/7 Service Without Extra Costs
Chatbot replies to customer messages anytime without adding agents. Service continues even outside office hours.
Instant Response, No Waiting
Automatic routing forwards conversations to the right team — sales, support, or tech — so customers get solutions faster.
More Conversions, Less Team Workload
Every interaction is automatically recorded in Barantum CRM. Your team can continue conversations without losing prior context.
WhatsApp Chatbot Directly Connected to Your CRM
From automatic replies to routing conversations to the right agent, the entire customer conversation process runs automatically in one integrated platform.
Automatic Replies Without Losing the Personal Touch
Our WhatsApp chatbot instantly responds to common customer questions — helping your team stay focused on high-value conversations.
24/7 automated responses
Handles thousands of messages at once
Replies still feel personal even though sent automatically
Cuts operational costs without adding more agents
Build & Manage Chatbots — No Coding Required
Anyone can create a chatbot in Barantum! Use an intuitive visual interface to design conversation flows that fit your business needs — no technical skills needed. Edit, add, and test chatbot scenarios in just minutes.
Test conversations directly from the dashboard
Design conversation flows with a visual builder, no code needed
Edit and add chatbot scenarios in just minutes
Usable by anyone, no technical skills required
Smart Routing to Human Agents
The chatbot automatically detects customer topics and needs, then routes the conversation to the right human agent such as sales, support, or technical teams. The result: faster resolutions without long waiting times.
Automatic routing to the right team
Real-time notifications to active agents
Automatically detects customer topics and needs
Customers get faster resolutions without long waits
Why Choose Barantum for WhatsApp Chatbot?
Barantum is an official Meta Business Partner with an integrated AI chatbot solution that helps your business serve customers 24/7 without additional operational costs.
World Class Security
Barantum is GDPR compliant, and ISO 27001 certified to keep your interactions secure.
Integrate Many Channels
Easily integrate your communication channels in one place
Faster and More Responsive Service
Barantum support team is quick to respond & helps resolve any issues you encounter
Officially Recognized in Indonesia
Registered with Komdigi, an APTIKNAS member, and an official Meta Business Partner — proof of Barantum's commitment to serving Indonesian businesses legally and reliably.
Choose Your WhatsApp Chatbot Plan
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
For businesses starting to use official WhatsApp and safe broadcasts.
- Official verified WhatsApp API account
- Centralized customer database
- Mobile CRM app (iOS & Android)
- WhatsApp Business API integration
Professional
For businesses that need chatbot, many agents, and full automation.
- Everything in Standard, plus:
- Chatbot & auto-responder 24/7
- Many agents on one number
- API integration with other systems
Enterprise
For enterprises with custom workflow and integration needs.
- Everything in Professional, plus:
- Custom workflow & approval
- Dedicated account manager
- Dedicated SLA & onboarding
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
90%
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service Center
Partai Keadilan Sejahtera
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
WhatsApp Chatbot FAQ
A chatbot is an AI-powered system that helps businesses communicate with customers through chat. It can automatically answer questions, provide information, and assist in the sales process quickly and efficiently — without requiring manual intervention.
A chatbot automates marketing processes such as collecting leads, sending promotions, and following up with customers personally. With instant responses and targeted messages, chatbots help increase engagement and improve conversion rates.
Barantum’s chatbot can serve customers 24/7 — answering common questions, handling requests, and directing chats to the right team. This ensures faster, more consistent, and responsive customer service experiences.
Yes! Barantum offers a free trial so you can experience how the chatbot works and see how it helps improve your business efficiency before committing to a subscription.
Have Questions About WhatsApp Chatbot?
Consult your WhatsApp chatbot needs with Barantum's expert team. We're ready to help you serve more customers with less team workload.
No credit card, quick setup, local Indonesian support
