Meta Business Partner
WhatsApp API OfficialManage Multiple WhatsApp Numbers in One Dashboard
Easier Team Coordination, Better Branch Service
Bring chats from WhatsApp numbers across branches, brands, and divisions into Barantum. Handle them as a team, assign ownership, and monitor service without checking each number separately.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
More WhatsApp Numbers, Harder to Keep Service Under Control?
As your numbers grow, your team needs clear admin coordination and a shared view of service activity.
Chats Scattered Across Different Numbers
Teams need to check branch or division numbers one by one, putting customer questions at risk of being missed.
Admin Assignments Lack Coordination
Some admins are overwhelmed by chats while other teams still have capacity to help.
Head Office Struggles to Monitor Branch Service
Supervisors have to request separate updates to understand chat activity and how customers are being served.
Multiple WhatsApp Numbers, Managed in One System
Bring chat handling, conversation history, and reports together to make service coordination across branches easier.
Organize Teams to Handle Each Number
Manage connected WhatsApp numbers with multiple admins and choose the teams handling them based on your business needs.
Manage multiple connected WhatsApp numbers
Assign teams for branches, brands, or divisions
Assign ownership of each conversation
Coordinate chat handling across multiple admins
Keep Chat History for Service Continuity
Review previous chats when following up or handing a conversation over to another admin.
Review previous customer conversations
Understand customer needs before following up
Carry context forward during handovers
Help replacement admins continue the service
Monitor Conversations and Agent Performance
Evaluate chat activity and team handling to help maintain service quality across branches.
Monitor customer conversation activity
Review how agents handle chats
Identify support needs for branch teams
Use reports to evaluate service
Manage WhatsApp Alongside Other Channels
Bring chats from multiple WhatsApp numbers together with Instagram, Facebook, Telegram, and Live Chat through Barantum Omnichannel.
Multiple WhatsApp numbers in one dashboard
Manage Instagram and Facebook together
Handle Telegram and Live Chat in the same place
Reduce switching between inboxes
Coordinate Service Across All Your Business Numbers
Help admins, branch teams, and supervisors keep customer service connected through one dashboard.
Chats from Multiple Numbers in One Place
Handle conversations from connected WhatsApp numbers without checking each inbox separately.
Clearer Team Responsibilities
Assign teams and conversation owners based on the needs of each branch, brand, or division.
Keep Service Moving
Chat history helps teams continue follow-ups or handovers with the context of previous conversations.
Easier Branch Monitoring
Conversation activity and agent reports help supervisors evaluate customer service.
Choose Your Barantum Omnichannel Plan
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
The ideal solution for starting your omnichannel journey
- Integration of 1 WhatsApp number, 1 Facebook account, 1 Instagram account, 1 Telegram number, and 1 Line number
- Smart Chatbot Without Flow Limits. Automate your customer conversations during and outside working hours.
Exclusive to WhatsApp
*Implementation fees apply - Multi Admin Management
- Consumer Contact Data Management
Professional
More complete solution for interaction between Your business and Your customers.
- All Standard plan features with other additional features
- AI Agent
- Integration of 1 Live Chat account
- Workflow Management
Enterprise
Customizable solutions to suit Your business needs with a large number of customers
- All Professional package features with additional optional features
- On-Premise Solutions
- Dedicated Barantum Project Manager
- Support 24 Hours 7 Days
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
80%
Daily Team Activities Supported
Around 80% of our team’s daily activities are greatly supported, from lead management and tracking to team performance reports.
Aldias Restu Saputro
Edu Care National Coordinator
Sekolah Murid Merdeka
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Questions About WhatsApp Multi Number
This feature helps businesses manage chats from multiple connected WhatsApp numbers in one dashboard, including numbers for branches, brands, or divisions.
Yes. Connected WhatsApp numbers can be managed by multiple admins, with handling teams organized around your business needs.
Teams can assign an agent to each conversation to clarify responsibilities and customer follow-up.
Yes. Chat history helps the next admin understand earlier conversations before continuing customer service.
Supervisors can evaluate conversation activity and agent handling to help maintain service quality across branches.
Chats from multiple WhatsApp numbers can be managed alongside Instagram, Facebook, Telegram, and Live Chat through Barantum Omnichannel.
Yes. Businesses can centralize chats from connected WhatsApp numbers for branches, brands, and divisions, and assign teams to handle them.
You can try Barantum for free without a credit card or schedule a demo with our team.
Ready to Manage Multiple WhatsApp Numbers in One Dashboard?
Bring chats from multiple numbers together, coordinate your teams, and monitor branch service with Barantum.
No credit card, quick setup, local Indonesian support
