Meta Business Partner
WhatsApp API OfficialManage Clients, Cases & Law Firm Communications
with Barantum CRM Sales & Centralized WhatsApp
Track every case and client, centralize consultation communications, and ensure no follow-up is missed at your law firm.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Are Law Firms Losing Potential Clients?
In the legal industry, trust is built through responsive and consistent communication. One unanswered message can mean losing a major client.
Cases & Clients Not Tracked Properly
Client data and case progress are scattered across emails, personal notes, and individual lawyers' WhatsApp chats. There's no central system that's easy to monitor.
Important Communications Scattered
Documents and legal directions are sent via personal WhatsApp. If a lawyer or paralegal leaves, the entire client communication history is lost with them.
Unstructured Follow-up & Consultation Schedules
No automatic reminder system for hearing schedules, document deadlines, or client follow-ups — everything relies on manual notes.
Centralized CRM & Communication for the Modern Law Firm
From the first consultation to case closure — everything is monitored, communicated, and documented in one platform.
Centralized Client & Case Pipeline
Barantum CRM Sales records every client and their status — from initial inquiry, consultation, retainer, through to case closure — in a visual pipeline.
Visual pipeline: Inquiry, Consultation, Retainer, Closing
Always up-to-date case progress timeline per client
Document deadline & hearing schedule notifications
Complete history for every client saved permanently
Centralized Omnichannel Inbox
All client messages from WhatsApp, email, and other channels arrive in one inbox accessible by the team of lawyers and paralegals.
Centralized inbox: WA, Email, Live Chat
Full client communication history saved
Auto-assign messages to the lawyer handling the case
Reply templates for common consultation questions
Automatic Reminders & Follow-up
The system automatically sends hearing schedule reminders, document deadlines, and client follow-ups based on schedules you define.
Automatic D-1 hearing schedule reminder to client via WhatsApp
Document submission deadline notification
Automatic follow-up to clients who haven't responded
Automatic case progress update to client
Consultation Recording & History
Every phone consultation can be recorded and stored, while chat history is saved permanently per client for the legal team's reference.
Consultation call recording for documentation
Per-client chat history searchable at any time
Internal case notes synced to the team
Export communication history for legal requirements
Performance Reports & Analytics
Monitor the number of active cases, conversion rate from inquiry to retainer, and team response time from an easy-to-understand dashboard.
Dashboard: active cases, pipeline, conversion rate
Lawyer & paralegal performance reports
New client growth trends per month
Export reports for partners & management
Trusted Solution for Legal Professionals
Leading law firms use Barantum to maintain client trust with responsive and well-documented communication.
Meta Official Business Partner
Official WhatsApp API with blue tick — professional and trustworthy client communication from the very first consultation.
WhatsApp Blue Tick
Your law firm's number appears with a blue tick, increasing client trust in every communication from your legal team.
Complete Integration
CRM Sales, Omnichannel, and Call Center are all connected in one system — client history is preserved even when lawyers change.
24/7 Support
Barantum support team is available 24/7 because legal clients often need rapid responses outside of working hours.
The Right Investment for a More Competitive Law Firm
Coba gratis 7 hari di semua paket. Upgrade kapan saja.
Standard
The ideal solution for starting your omnichannel journey
- Omnichannel inbox terpusat
- Broadcast update perkembangan kasus
- Template pesan standar konsultasi
- Riwayat komunikasi klien
Professional
More complete solution for interaction between Your business and Your customers.
- Semua di Standard, plus:
- CRM Sales pipeline manajemen klien
- Call Center rekaman konsultasi
- API integrasi dengan sistem law firm
Enterprise
Customizable solutions to suit Your business needs with a large number of customers
- Semua di Professional, plus:
- Custom Flow multi-tim hukum
- Dedicated CSM & SLA
- Custom compliance & enkripsi
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
90%
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service Center
Partai Keadilan Sejahtera
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Frequently Asked Questions
A CRM for a law firm is a system for managing client data, consultations, communication, and case progress in one platform. Law firm operations become more organized, faster, and easier to monitor across the entire team.
Here are Barantum CRM features to support your law firm's operations:
- Centralized Client & Case History Database
All client data, consultation history, documents, and communication are stored in one system. The legal team can access information faster without manual searching. - More Structured Prospective Client Monitoring
Barantum helps track the journey of prospective clients from initial consultation to becoming an active client. The status of each prospect can be monitored clearly through a structured pipeline. - More Organized Case Progress Monitoring
Every case or client request can be turned into a ticket to simplify progress monitoring. Task distribution among the legal team also becomes more organized and controlled. - Case Workflow Stage Monitoring
Law firms can monitor each stage of case handling in greater detail. Work progress across divisions and lawyers can be tracked from a single dashboard. - WhatsApp, Email, and Phone in One Place
Barantum helps teams manage communication from WhatsApp, email, and phone in one dashboard. The system also supports integration with other platforms such as Instagram, live chat, TikTok, and other communication channels to prevent missed messages. - WhatsApp Broadcast for Client Follow-Up
Barantum supports sending consultation reminders, follow-ups, and important information to many clients at once via WhatsApp Broadcast. Message delivery becomes faster, centralized, and more efficient. Barantum also supports WhatsApp Automation for automatic and scheduled message delivery. As an official WhatsApp partner, message delivery is safer and helps reduce the risk of numbers being blocked. - AI Agent for 24/7 Automatic Responses
Barantum's AI Agent automatically handles common client inquiries 24/7 — such as consultation availability, document requirements, and case status updates — without requiring manual admin intervention. - Look Professional with Blue-Tick WhatsApp
Your law firm's number appears with the official blue checkmark, increasing client trust in every communication from your legal team. Powered by Barantum as an official Meta Business Partner. - Real-Time Reporting Dashboard
Barantum provides a dashboard to monitor the number of active cases, pipeline status, conversion rates, and team response times in real time. Reports help make decision-making faster and more accurate.
Yes. Barantum uses a multi-layered security system with data encryption and user access control. Barantum also meets the ISO 27001 security standard to help maintain the confidentiality of client data.
Yes. Barantum provides access permission settings based on roles or positions within the law firm. Each team member can only access data according to their needs and authority.
Yes. All communication history is automatically stored in Barantum's system, not on the lawyer's personal device. Client data remains safe and can be immediately reassigned to another team member or lawyer.
Additional costs depend on the features and integrations used by the law firm. Barantum's team will help tailor the solution to fit your firm's operational needs.
Implementation time depends on the needs and operational complexity of the law firm. Generally, the implementation process including usage training can be completed within 3 – 7 business days.
Your Law Firm Is Ready to Manage Clients More Professionally
Setup in 1 business day. Free 7-day trial, no credit card required.
Tanpa kartu kredit · Setup 1 hari kerja · ISO 9001:2015
