Meta Business Partner
WhatsApp API OfficialProfessional Service with More Deals & Better Client Retention
with CRM Sales, WhatsApp API & Omnichannel by Barantum
One platform to manage leads from all channels, automate client follow-ups, and track project pipelines in real-time — so no opportunity ever slips away.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Do Professional Service Businesses Struggle to Grow Consistently?
Most consulting firms, agencies, and practices still rely on spreadsheets, personal notes, and WhatsApp groups — leading to lost leads, delayed follow-ups, and weakened client relationships.
Leads Are Disorganized Across Multiple Channels
Prospects come in through LinkedIn, email, website, WhatsApp, and referrals — but there's no centralized system. The team doesn't know who has been contacted, who hasn't, or which lead is the most promising.
Client Follow-ups Are Inconsistent and Often Too Late
No automated reminders, no clear pipeline. Teams forget to follow up at the right time, potential clients go cold, and deals that should have closed are lost without a trace.
Team Communication Is Scattered & Client Relations Suffer
Client messages are spread across personal WhatsApp, email, and other platforms. No centralized interaction history means the team can't pick up conversations with the right context — clients feel deprioritized.
One Platform to Manage Every Aspect of Your Professional Services Business
From lead acquisition to long-term client retention — Barantum automates and centralizes your entire business workflow.
Visual & Structured CRM Sales Pipeline
Manage all leads and deals in one visual pipeline. See where every prospect stands at each stage, prioritize those closest to closing, and ensure no opportunity is ever missed.
Drag-and-drop multi-stage pipeline fully customizable to your service sales workflow
Automatic alerts when a deal approaches its deadline or has been inactive too long
Filter and segment leads by source, value, or pipeline stage
Mobile app access — manage your pipeline anywhere, including during client visits
Automated Client Follow-up via WhatsApp API
Set up follow-up schedules once and let them run automatically. Reminders, proposal updates, and follow-through messages are sent at the right time to the right client — no manual tracking required.
Standardized WhatsApp message templates for follow-ups, proposals, and reminders
Automated follow-up scheduling by day, time, or specific activity triggers
Verified blue-tick WhatsApp number — clients trust and read your messages more
Official anti-banned protection from WhatsApp Business API — no risk of number blocking
Omnichannel Inbox: All Client Messages in One Place
WhatsApp, email, Instagram, Facebook, and Live Chat all flow into one centralized dashboard. Agents respond to all channels without switching apps, and no client message is ever missed.
Unified inbox from all channels — WhatsApp, Instagram, Facebook, Live Chat, and Email
Auto-routing to the right agent based on topic, language, or availability
Labels and tags on conversations for easier prioritization and follow-up
Internal notes per conversation so the whole team always has the same context
Centralized Client Database & Complete Interaction History
Store all client data, meeting notes, documents, and conversations in one centralized profile. Anyone on the team can instantly understand the relationship context without needing to ask around.
Complete client profiles: contact data, industry, contract value, and interaction history
Meeting notes, sent proposals, and documents stored centrally in one place
Client tags and segmentation to easily identify upsell and renewal opportunities
GPS Tracking for field sales teams conducting on-site client visits
WhatsApp Broadcast & Professional Message Templates
Send business newsletters, service updates, webinar invitations, or special offers to hundreds of clients at once via official WhatsApp — with a professional look and far higher open rates than email.
Mass broadcast to segmented client lists with a single click
Message templates officially approved by WhatsApp — no risk of being banned
Broadcast content can include text, images, PDF documents, or video
Delivery rate and read rate reports for every broadcast to optimize future messaging
Team Performance Reports & Real-time Pipeline Analytics
Monitor team productivity, pipeline value, and conversion rates from an analytics dashboard accessible anytime. Make business decisions based on data, not assumptions.
Team performance dashboard: number of leads, follow-up activity, and closed deals
Pipeline value reports by period — more accurate revenue forecasting
Lead source analytics to optimize marketing budget allocation
Export reports to PDF or CSV for client presentations and management reviews
A Trusted Platform Built for Professional Services Businesses
More than just a communication tool — Barantum is a complete CRM & Omnichannel ecosystem backed by a full team of experts.
Meta Official Business Partner
Barantum is a Meta Official Business Partner, ensuring your WhatsApp API access is legitimate, guaranteed, and free from ban risks.
WhatsApp Blue Tick Verified
Boost your business credibility with a verified blue-tick WhatsApp number. Clients trust you more, and your messages are read and responded to more frequently.
Full Integration Support
Connect Barantum to the systems you already use — ERP, project management tools, or custom applications via API — without needing to replace your existing stack.
24/7 Support
Barantum's support team is available 24/7 via WhatsApp, Live Chat, or phone. Easy setup, fast onboarding, and reliable assistance whenever you need it.
Flexible Pricing Plans for Professional Services Businesses of All Sizes
Coba gratis 7 hari di semua paket. Upgrade kapan saja.
Standard
The ideal solution for starting your omnichannel journey
- Omnichannel (WhatsApp, Instagram, Live Chat, Email)
- Broadcast pesan WhatsApp massal
- Autoresponder after office hours
- Pengajuan centang biru WhatsApp
- Laporan performa agen & chat
Professional
More complete solution for interaction between Your business and Your customers.
- Semua di Standard, plus:
- Omnichannel (Shopee, Tiktok, Tokopedia)
- AI Chatbot + handover ke agen otomatis
- Notifikasi OTP dari aplikasi
- Integrasi API dengan sistem lain
Enterprise
Customizable solutions to suit Your business needs with a large number of customers
- Semua di Professional, plus:
- Custom Flow
- Custom integration
- Dedicated CSM
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
90%
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service Center
Partai Keadilan Sejahtera
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Frequently Asked Questions
CRM for professional services is a system to help manage client data, communication, projects, and operations in one platform. Professional service business operations become more organized, faster, and easier for teams to monitor.
Here are Barantum CRM features to support professional service business operations:
- Centralized Client Data and Communication History
All client data, communication history, and service information is stored in one system. Teams can access information faster and more efficiently. - More Structured Prospect and Client Monitoring
Barantum helps monitor the process from prospect to active client. Follow-up status and client needs can be monitored through a structured pipeline. - More Organized Client Request and Complaint Monitoring
Every client question, revision, or service request can be recorded in the ticketing system. Follow-up processes become faster and easier to monitor. - More Structured Project Progress Monitoring
Teams can monitor project or service execution stages in more detail within one dashboard. Work progress across divisions becomes easier to monitor. - WhatsApp, Email, and Phone in One Place
Barantum helps teams manage communication from WhatsApp, email, and phone in one dashboard. The system also supports integration with other platforms such as Instagram, live chat, TikTok, and other communication channels so messages are not scattered. - WhatsApp Broadcast for Client Promos and Follow-Up
Barantum supports sending service proposals, follow-ups, and information to many clients at once via WhatsApp Broadcast. Message delivery becomes faster, centralized, and efficient.
Barantum also supports WhatsApp Automation for automatic and scheduled message delivery. As an official WhatsApp partner, message delivery is safer and helps reduce the risk of blocked numbers. - AI Agent for 24/7 Automated Responses
AI Agent helps answer common questions about services, pricing, or consultations automatically 24/7. Teams can focus more on handling priority clients and projects. - Professional Presence with WhatsApp Blue Tick
Barantum helps businesses use WhatsApp Business API with a more professional account appearance. Blue tick verification helps increase client trust in your professional services business. - Real-Time Reporting Dashboard
Barantum provides a dashboard to monitor team performance, client activity, and service progress in real-time. Reports help speed up and improve the accuracy of decision-making.
Yes. Barantum uses a multi-layered security system with data encryption and user access control. Barantum has also met the ISO 27001 security standard to help protect client data.
Yes. Barantum provides access rights settings based on role or position. Each team can only access data according to their needs and authority.
Yes. All communication history is automatically stored in the Barantum system, not on personal devices. Data remains safe and can be immediately transferred to other team members.
Yes. Additional costs may vary based on the features used, such as WhatsApp Broadcast per message category, AI Agent starting from Rp150 per response, and integration needs with internal or other systems.
Implementation time varies based on the needs and operational flow of the professional services business. Generally, the implementation and training process can be completed within 3 – 7 days.
Your Professional Services Business Deserves to Grow More Structured
Start free for 7 days — no credit card required. Setup in 1 business day.
Tanpa kartu kredit · Setup 1 hari kerja · ISO 9001:2015
