Meta Business Partner
WhatsApp API OfficialBest Cloud CRM App
for Growing Businesses
Manage customer data from anywhere, access it in real-time, and get automated reports with Barantum's best cloud CRM app—no more scattered data or missed opportunities.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Is Customer Data So Hard to Manage?
Many businesses still rely on spreadsheets and siloed apps, making customer data messy and slowing down every decision.
Customer Data Scattered Everywhere
Customer data is spread across spreadsheets, emails, and different apps—making it hard to access and prone to duplication, leaving your sales team unable to collaborate effectively.
No Real-Time Access to Sales Data
Without a cloud CRM, managers wait for manual reports to know pipeline progress. Opportunities that could be closed today slip away because information arrives too late.
Manual Reports Full of Errors & Missed Data
Compiling sales reports manually takes hours and is prone to human error. Business decisions based on inaccurate data lead to strategies that miss the mark.
One Cloud CRM App for Every Business Need
Barantum's best cloud CRM connects customer data, sales teams, and business reports in one integrated platform—accessible anytime, from anywhere.
All Customer Data Centralized in One Platform
Every customer record—interaction history, deal pipeline, follow-up notes—is stored neatly in Barantum's cloud CRM. No more data scattered across spreadsheets or email inboxes.
Centralized customer database with smart search
Complete interaction history from all channels
Visual sales pipeline with drag & drop
Team collaboration with no device limits
Real-Time Data Access from Any Device
With Barantum's cloud CRM, field sales reps and office managers see the same data in real-time. No more conflicting data versions or delayed updates.
Access via desktop browser and mobile
Customer data updates sync instantly across devices
Automated follow-up notifications and reminders
Monitor sales team activity in real-time
Automated Reports & Deep Sales Analytics
No more manual summaries. Barantum's cloud CRM generates sales reports, pipeline conversions, and team performance automatically—ready whenever you need them.
Real-time sales performance dashboard
Deal conversion analytics per pipeline stage
Individual and team performance reports
Automated export to Excel & PDF
Omnichannel Integration in One CRM Dashboard
Barantum's cloud CRM connects directly with WhatsApp, email, phone, and social media. All customer conversations are recorded automatically in the CRM—no manual entry needed.
Official WhatsApp Business API integration
Email, phone & live chat synchronization
Conversation history auto-saved in CRM
Open API for third-party system integrations
A Cloud CRM That Grows with Your Business
Trusted by 2,000+ businesses in Indonesia, Barantum delivers the best cloud CRM with reliable infrastructure, guaranteed data security, and full support from an expert team.
Cloud Native & Always Updated
Barantum's cloud infrastructure ensures high uptime and automatic feature updates. No server installation or maintenance needed—focus on your business, not IT.
Certified Data Security
ISO 27001 certified with end-to-end data encryption and automatic daily backups. Enterprise-grade security for businesses of every size.
Easy & Flexible Integration
Barantum's open API makes it easy to integrate with ERP, e-commerce, marketplaces, and tools you already use—without technical complexity.
Onboarding & 24/7 Support
Barantum's customer success team guides you through onboarding, training, and daily technical support. You're never alone in maximizing your cloud CRM.
Choose a Cloud CRM Plan That Fits Your Needs Starting from Rp299,000/user/month
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard CRM Sales
For every business type. Solutions to Simplify Sales Management
- Consumer Contact Data Management
- Consumer Company Data Management
- Field Management Custom
- Team and User Access Settings
Professional
For all types of businesses. A more complete solution. Increase automation in Your company
- Sales Management
- Workflow Management
- AI Agent
- 5 additional Custom Reports
Enterprise
Customize features and services to fit any business, from small to large scale.
- Workflow Custom
- Report Custom
- Dedicated Barantum Project Manager
- Dedicated Barantum Account Manager
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
90%
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service Center
Partai Keadilan Sejahtera
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Frequently Asked Questions
A cloud CRM app is customer relationship management software hosted in the cloud, accessible via browser or mobile without local server installation. Barantum's cloud CRM centralizes all customer data in the cloud so your team can access it anytime, anywhere, in real-time.
On-premise CRM is installed on company servers, requiring:
• Large hardware investment
• A dedicated IT team
Cloud CRM like Barantum is hosted in the cloud:
• No own server needed
• Automatic updates
• Accessible from anywhere
• Subscription costs are far more affordable
Yes. Barantum is ISO 27001 certified and implements:
• End-to-end data encryption
• Automatic daily backups
• Role-based access control
Your customer data is protected with enterprise security standards, including protection from unauthorized access and data breaches.
Yes. Barantum's cloud CRM is accessible via browser on smartphones (iOS & Android) as well as desktop. Field sales teams can update deal status, log meeting notes, and view customer data in real-time directly from their phones.
Barantum offers three cloud CRM plans:
• Standard: from Rp897,000/month
• Professional: from Rp1,797,000/month
• Enterprise: custom pricing
All plans include full cloud CRM features with complete support from the Barantum team.
Yes, Barantum provides free demo access with no commitment. You can try all features of the best cloud CRM app—including pipeline management, automated reports, and omnichannel integration—before subscribing. Click 'Explore Features Free' or 'Request Demo' to get started.
Barantum's onboarding team guides the entire data migration process from spreadsheets, legacy CRM, or other systems to Barantum's cloud CRM. You can import data via Excel/CSV files, and our team ensures all customer data, transaction history, and pipeline are transferred safely and accurately.
Yes. Barantum provides an open API that enables integration with:
• ERP
• E-commerce platforms (Tokopedia, Shopee)
• Marketplaces
• Marketing tools
• Internal company systems
Barantum's technical team is ready to assist the integration process so your cloud CRM connects seamlessly with your existing business ecosystem.
Ready to Manage Customers with the Best Cloud CRM?
Consult your cloud CRM needs with Barantum's expert team. Free demo, no commitment.
No credit card, quick setup, local Indonesian support
