Meta Business Partner
WhatsApp API OfficialBest CRM App
for Growing Sales Teams
Stop losing data when sales reps resign and fighting over leads. Barantum is the best CRM app with centralized customer data, automated lead distribution, and real-time follow-up control.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Managing Leads Without CRM? Here's the Risk
Sales teams without the best CRM app are vulnerable to data loss, lead conflicts, and missed follow-ups.
Data Held by Sales, Risk of Loss
When a sales rep resigns, customer data and follow-up history disappear with them. No records remain for the replacement team, and closing opportunities vanish as well.
Double Follow-Up & Lead Conflicts
Two or more sales reps contact the same lead simultaneously—damaging the prospect's experience and undermining your team's credibility.
Manual & Unequal Lead Distribution
Without an automated system, leads are split manually via chat or spreadsheets. The result: uneven workloads, missed leads, and managers spending all their time on logistics instead of strategy.
One CRM App, All Sales Problems Solved
Barantum delivers the best CRM app that ensures data security, automated lead distribution, and full management control over every follow-up.
Centralized & Secure Customer Data in the Cloud
All customer data, interaction history, and follow-up notes are stored securely in Barantum's cloud—never lost when sales reps resign, accessible anytime by authorized personnel.
Data stays intact even when sales reps resign or change
Access customer data anytime from any device
Complete interaction history for every customer saved automatically
Role-based access control for sales, managers, and admins
Automated & Fair Lead Distribution to Every Sales Rep
Every incoming lead is automatically distributed to the right sales rep—no conflicts, no double follow-ups, and no manual intervention from managers.
Automatic round-robin distribution based on workload
Flexible distribution rules: by region, product, or category
No leads left unhandled or forgotten
Transparent distribution reports for team performance review
Structured & Timely Follow-Up Control
Make sure no lead is forgotten. Barantum automatically reminds sales reps and records every follow-up activity so managers can monitor closing progress in real-time.
Automatic reminders for every scheduled follow-up
Visual pipeline to monitor leads at every stage
Follow-up history recorded automatically without manual input
Real-time sales activity notifications to managers
Real-Time Sales Performance Reports & Analytics
Make decisions based on data, not assumptions. Barantum's dashboard displays each sales rep's performance, conversion rates, and team productivity in real-time—on a single screen.
Customizable sales performance dashboard
Automated conversion rate and win/loss reports
Individual and team productivity analysis
Export reports to Excel or PDF with a single click
More Than Just the Best CRM App
Barantum is built specifically for Indonesian businesses—with international-grade security, omnichannel integration, and full support from a dedicated expert team.
ISO 27001 Certified Data Security
Your customer data is protected with encryption and ISO 27001-certified security systems—no leaks, no loss.
100% Automated Lead Distribution
Flexible distribution rules customizable to your sales team structure—no daily manual intervention required.
Full Omnichannel Integration
Connect CRM with WhatsApp, email, phone, and social media in one platform—all customer interactions recorded in one place.
24/7 Expert Support
Barantum's onboarding and customer success team is ready to assist with implementation, training, and problem-solving whenever you need it.
Choose the Best CRM App Package
Starting from Rp299,000/user/month
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard CRM Sales
For every business type. Solutions to Simplify Sales Management
- Integration of 1 WhatsApp number, 1 Facebook account, 1 Instagram account, 1 Telegram number, and 1 Line number
- Standard Chat Open API access
- Document Module with 1 GB / user storage
- Customer Satisfaction Survey Module
Professional
For all types of businesses. A more complete solution. Increase automation in Your company
- Integration of 1 Email account, 1 Tokopedia account, and 1 Shopee account
- Integration of 1 Live Chat account
- Open API Chat + Chatbot Access
(data & API limitations apply) - Integration 1 Business Google Review
Enterprise
Customize features and services to fit any business, from small to large scale.
- Change App Logo With Your Company Logo
- On-Premise Solutions
- Middleware Service
- Document Module with more than 2 GB / User storage
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
90%
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service Center
Partai Keadilan Sejahtera
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Frequently Asked Questions
A CRM (Customer Relationship Management) app is a platform that helps businesses manage customer data, track interactions, and optimize the sales process. With the best CRM app like Barantum, customer data is centralized, follow-ups are never missed, and managers can monitor sales team performance in real-time.
All customer data in Barantum is stored in the cloud with encryption and ISO 27001-certified protection. When a sales rep resigns, data doesn't disappear—the entire interaction history, follow-up notes, and pipeline remain available for the successor team.
Yes, Barantum provides flexible lead distribution rules. You can configure them based on sales rep workload (round-robin), territory, product category, or any other criteria. Everything runs automatically without manual intervention.
Yes, Barantum supports full omnichannel integration including:
• WhatsApp Business API
• Email
• Phone
• Instagram
• Other chat platforms
All customer conversations from every channel are stored and linked directly to CRM data.
Barantum CRM implementation typically takes 1–7 business days depending on the complexity of your needs. The Barantum onboarding team guides setup, data migration, and user training so your sales team can be productive right away.
Absolutely. Barantum is designed to be scalable—from small teams to hundreds of agents. Role management features, automated lead distribution, and per-individual performance reports make it easy for managers to oversee team productivity in a single dashboard.
Barantum provides a real-time analytics dashboard displaying performance metrics for each sales rep:
• Leads handled
• Conversion rate
• Follow-up activities
• Pipeline position
Managers can view individual and aggregate team reports anytime.
Yes, Barantum offers a free demo with no commitment. You can schedule a live demo session with Barantum's expert team who will walk you through the best CRM app features tailored to your business needs before you decide to subscribe.
Ready to Manage Your Sales Team with the Best CRM?
Consult your CRM needs with Barantum's expert team. Free demo, no commitment.
No credit card, quick setup, local Indonesian support
