Meta Business Partner
WhatsApp API OfficialVoIP Business Solutions for Modern Teams
Smarter communication, built for business
Replace the old phone line without costly hardware. Add numbers and users whenever you need to, then track the talk spend each month.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Is Business Calling Expensive Yet Still Rigid?
The bill arrives every month, while the way your team takes calls has not moved on at all.
Business Calling Costs Are High
Per-minute rates and line subscriptions keep adding up, especially for long-distance calls made in volume.
Teams Cannot Take Calls Flexibly
Calls can only be answered from one particular handset, so whenever that person is away, the opportunity from a customer is simply missed.
Call History Sits Apart From the Customer
Call records stop at the phone device and never attach to the customer data, so the context of earlier conversations is lost.
Business Calling That Is Cheaper and Follows the Team
Four Barantum capabilities that cut calling costs while freeing your team from the handset.
Business VoIP
Business calls move onto the internet, giving a far lighter cost structure than conventional phone lines.
Lower cost per call
No subscribing to many physical lines
Bills easier to predict
Capacity adjusts to your needs
Calls Over the Internet
Voice travels over the internet connection you already have, so there is no need to add new phone lines as demand grows.
Uses your existing connection
No new phone lines to install
Calls between locations without distance rates
Voice quality tracked from the dashboard
Desktop and Mobile Softphones
Your team makes and takes calls from an app on computer or phone, so customer calls no longer depend on someone sitting at a desk.
Take calls from computer or phone
Still using the company business number
Calls transferable between team members
Work from office, home, or the field
Call History in the CRM
Every inbound and outbound call attaches to its customer contact, complete with agent notes and the recording.
Calls attached to the customer contact
Agent notes saved after the call
Recordings available for review
Full context before calling back
Why Businesses Choose Barantum for Business VoIP Solution
More than a cheap phone line — there are credentials, apps, and hands-on guidance behind it.
Meta Business Partner
An official Meta partner for the WhatsApp Business API, so your customer channels run on legitimate rails.
ISO 27001
Customer data security certified to an international standard.
Mobile app
Your team can call from the iOS and Android apps with no extra hardware.
24/7 Support
Guidance from leaving the old line through to everything running steadily.
Choose a Business VoIP Solution Plan That Fits Your Needs
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
The ideal solution for starting your omnichannel journey
- Integration of 1 WhatsApp number, 1 Facebook account, 1 Instagram account, 1 Telegram number, and 1 Line number
- Smart Chatbot Without Flow Limits. Automate your customer conversations during and outside working hours.
Exclusive to WhatsApp
*Implementation fees apply - Multi Admin Management
- Consumer Contact Data Management
Professional
More complete solution for interaction between Your business and Your customers.
- All Standard plan features with other additional features
- AI Agent
- Integration of 1 Live Chat account
- Workflow Management
Enterprise
Customizable solutions to suit Your business needs with a large number of customers
- All Professional package features with additional optional features
- On-Premise Solutions
- Dedicated Barantum Project Manager
- Support 24 Hours 7 Days
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
80%
Daily Team Activities Supported
Around 80% of our team’s daily activities are greatly supported, from lead management and tracking to team performance reports.
Aldias Restu Saputro
Edu Care National Coordinator
Sekolah Murid Merdeka
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Questions About Barantum Business VoIP Solution
A business VoIP solution carries business calls over the internet rather than conventional phone lines, which lowers the cost and lets your team take calls from a range of devices.
The biggest savings come from losing distance charges and needing fewer physical lines. The exact figure depends on your call volume and patterns, so it is best worked out with our consultant.
No. Your team simply uses a softphone on the computer or phone they already have, with an adequate internet connection.
Quality depends on the internet connection in use. The dashboard shows call quality indicators so any disruption can be traced and resolved sooner.
Yes. With an internet connection, calls can be answered from a computer or phone, and the number shown to customers remains the company business number.
Yes. Every inbound and outbound call attaches to the customer contact in the CRM along with agent notes and the recording, so context is never lost.
Numbers already in use can usually be kept. Our team will check the condition of your numbers and your current provider before any porting begins.
Pricing is per user and can be increased at any time as your team grows. See the pricing page for package details, or contact our consultant for a calculation based on your call volume.
Ready to Bring Down Your Business Calling Costs?
Business calls over the internet, desktop and mobile softphones for your team, and call history attached to customer records in your CRM. Try it free, no credit card needed.
No credit card, quick setup, local Indonesian support
