Meta Business Partner
WhatsApp API OfficialPowerful Cloud Phone System for Business
Connect your team from anywhere
A work number you can use from a phone or a laptop anywhere, with the history of every call kept neatly together in one single place.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Is the Work Number Still Tied to a Desk?
Ways of working have moved around, but the work number is still tied to a particular desk and device.
Work Numbers Are Tied to the Office
The number only works from the handset on the desk, so once people leave the office there is nobody to answer customer calls.
Hybrid Teams Use Different Tools
Some use the office phone and others their personal mobile, leaving the caller identity inconsistent and the call history split in two.
Adding Users Takes Too Long
New hires wait for equipment to be prepared before they can take calls, even though the work has been waiting for them since day one.
A Work Phone That Follows the Person
Four Barantum capabilities that free the work number from a fixed desk and device.
Cloud Phone System
Business numbers run entirely from the cloud, so no phone hardware has to be set up in the office for your team to take calls.
Business numbers run from the cloud
No handset on the desk
Managed from one dashboard
Ready in the office and outside it
Business Numbers on Every Device
One work number can be used on laptop and phone interchangeably, so hybrid teams keep the same identity wherever they are.
One number for laptop and phone
Consistent caller identity across teams
Staff personal numbers stay private
Calls continue when switching devices
A Virtual Extension per User
Each new hire simply gets an extension from the dashboard and can take and make calls the very same day.
New hires live on day one
Created without waiting for a technician
No per-person hardware to procure
Switched off quickly when staff leave
Call Integration With CRM
Calls from any device still land on the same contact, so history is never split according to the tool that was used.
Customer data appears as the phone rings
Call history united on one contact
Agent notes saved after the call
Activity reports per user
Why Businesses Choose Barantum for Cloud Phone System
More than a work number — there are credentials, apps, and hands-on guidance behind it.
Meta Business Partner
An official Meta partner for the WhatsApp Business API, so your customer channels run on legitimate rails.
ISO 27001
Customer data security certified to an international standard.
Mobile app
The work number can be used from the iOS and Android apps anywhere.
24/7 Support
Guidance from migrating the number through to the team being ready to use it.
Choose a Cloud Phone System Plan That Fits Your Needs
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
The ideal solution for starting your omnichannel journey
- Integration of 1 WhatsApp number, 1 Facebook account, 1 Instagram account, 1 Telegram number, and 1 Line number
- Smart Chatbot Without Flow Limits. Automate your customer conversations during and outside working hours.
Exclusive to WhatsApp
*Implementation fees apply - Multi Admin Management
- Consumer Contact Data Management
Professional
More complete solution for interaction between Your business and Your customers.
- All Standard plan features with other additional features
- AI Agent
- Integration of 1 Live Chat account
- Workflow Management
Enterprise
Customizable solutions to suit Your business needs with a large number of customers
- All Professional package features with additional optional features
- On-Premise Solutions
- Dedicated Barantum Project Manager
- Support 24 Hours 7 Days
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
80%
Daily Team Activities Supported
Around 80% of our team’s daily activities are greatly supported, from lead management and tracking to team performance reports.
Aldias Restu Saputro
Edu Care National Coordinator
Sekolah Murid Merdeka
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Questions About Barantum Cloud Phone System
A cloud phone system runs your work phones from the cloud, so business numbers are no longer attached to a particular handset. Your team reaches the number through an app on a laptop or phone.
Yes. The same work number can be used on both laptop and phone, so staff keep the company caller identity wherever they happen to be working.
No. Outbound calls always show the company business number, so personal numbers are never exposed to customers.
An extension for a new user is created straight from the dashboard and can be used the same day, with no waiting for equipment to be procured or installed.
They simply sign in from the other device with the same account. The number, extension, and call history follow them rather than staying on the previous device.
Yes. As long as the call goes through the app, its history and notes are saved on the same contact as a call made from a laptop.
Their access is switched off from the dashboard, so the number and extension stop being usable immediately while the earlier call history stays on record.
Pricing is per user and can be increased at any time as your team grows. See the pricing page for package details, or contact our consultant for a calculation based on your user count.
Ready to Free the Work Number From the Desk?
Business numbers that run from the cloud, used on laptop or phone, a virtual extension per user, and calls logged in your CRM. Try it free, no credit card needed.
No credit card, quick setup, local Indonesian support
