Meta Business Partner
WhatsApp API OfficialCRM for a Growing Business
Tidy Up the Process Before Your Business Gets Bigger
Build a clear sales pipeline, automate follow-ups so a small team is not overwhelmed, and see your growth in reports you can read straight away.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Do Small Businesses Stall Once They Start Growing?
The way of working that served dozens of customers starts to fray once that number climbs.
A Small Team Wearing Many Hats
One person handles sales, service, and admin at once, and the task that slips first is getting back to a prospect.
Customer Data Sits Apart
Purchase history, conversations, and notes are spread across several tools, so nobody really knows where each customer stands.
The Process Does Not Scale
How things get done still depends on particular people, so adding team members creates confusion rather than speed.
A Process That Holds as Your Team Grows
Four Barantum capabilities that get a small business ready for growth.
CRM for Small Teams
One shared workspace for the whole team, so anyone can pick up a colleague's work without having to ask first.
Everyone sees the same data
Clear owner for every customer
Work can be picked up by a colleague
New joiners grasp the flow quickly
Sales Pipeline
Every opportunity sits at a clear stage, so you can see what is moving, what has stalled, and what needs a push today.
Clear sales stages
Stalled opportunities easy to spot
Daily priorities easier to set
More grounded sales forecasting
Follow-up Automation
Follow-ups run on the rules you set, so customer numbers can climb without adding to the team's load.
Follow-up tasks created automatically
Recurring messages sent automatically
The same flow for every team member
Team load holds as customers grow
Business Growth Reports
See how sales move between periods and which customer sources pay off most, as the basis for deciding your next step.
Results compared across periods
Best performing customer sources
Performance per team member
Reports ready to read, no reworking
Used by Small Businesses on the Way Up
Barantum helps small businesses tidy their process before customer numbers become hard to handle.
Shared Work
The whole team works from the same data.
Clear Process
Sales stages are visible and easy to follow.
Load Under Control
Automation absorbs the growth in customers.
Decisions on Data
Growth reports guide what you do next.
Pricing for a Growing Business
Pay per user and add more as your team grows.
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard CRM Sales
For every business type. Solutions to Simplify Sales Management
- Lead Management
- Sales Management
- Consumer Contact Data Management
- Standard Report Dashboard Settings Management
Professional
For all types of businesses. A more complete solution. Increase automation in Your company
- All features of the Standard CRM Sales + CRM Service package
- Live GPS Attendance
- Module Marketing
- Module Quotation
Enterprise
Customize features and services to fit any business, from small to large scale.
- Custom Whitelable Logo
- On-Premise Solutions
- Customize Workflow
- Dedicated Barantum Account Manager
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
90%
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service Center
Partai Keadilan Sejahtera
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Questions About Barantum CRM for Growing Businesses
Usually once customer numbers get hard to hold in your head and the team starts adding people. At that point the process needs tidying first, before growth turns into overlapping work.
The CRM UMKM page is about getting started: moving off spreadsheets onto something easy to use. This page covers the next stage — tidying the pipeline, running automation, and measuring growth as the business gets bigger.
A pipeline is the set of stages an opportunity passes through, for example from first contact to close. With clear stages, the team knows which opportunities are moving and which have stalled.
Follow-up tasks are created on the rules you define, and recurring messages can go out automatically. The team no longer tracks each one by memory, so customer numbers can grow without the load growing with them.
Because stages and owners are recorded in the system, a new joiner can see the workflow for themselves without constantly asking longer-serving colleagues.
There are comparisons across periods, the best performing customer sources, and each team member's results. Reports can be read directly without further reworking.
Yes. Barantum is used from small businesses through to companies with many divisions, so you can add users and capabilities without switching systems.
Yes. You can try Barantum for free with no credit card, or schedule a demo with our team to see the flow against your business needs.
Ready to Tidy the Process Before You Scale?
A clear pipeline, follow-up automation, and growth reports. Try it free, no credit card.
No credit card, quick setup, local Indonesian support
