Meta Business Partner
WhatsApp API OfficialEnterprise Phone System for Business
Powerful communication that scales
One phone system across every branch of your company, a single bill, and one dashboard to oversee inbound and outbound calls alike.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Does Company Calling Keep Costing More?
Each new branch means another phone system, and there is nowhere to manage or oversee all of them together.
Branch Phone Systems Are Separate
Every office stands alone on its own lines, so reaching a colleague at another branch still means an outside call, as if they were a third party.
User Access Is Hard to Control
With no clear split of permissions, it is hard to be sure who may call where and who may listen to recordings, let alone audit it.
Hardware Costs Are Too High
Each location needs its own equipment and upkeep, so the cost multiplies every time the company opens another office.
Company Calling Managed From the Centre
Four Barantum capabilities that unite calling across every branch without multiplying hardware spend.
Enterprise Phone System
Every branch runs on one cloud phone system, so there is no separate equipment to buy and maintain at each location.
Every branch on one system
No separate hardware per location
Consistent settings across offices
New branches join without heavy investment
Cross-Branch Extensions
Staff at any office reach each other through internal numbers, without going out over external lines.
Office to office by internal number
One numbering plan for the whole group
Staff moves between branches made easy
Call transfer across locations
Roles and Access Security
Permissions are granted by role, making it clear who may call where, who may listen to recordings, and who may change settings.
Access rights set per role
Recording access limited as needed
Permissions per branch or division
Setting changes can be traced
Enterprise Call Dashboard
Management sees calling activity across every branch on one screen, including comparisons between locations.
All branch activity on one screen
Load compared across locations
Reports broken down by branch and team
Data for capacity planning
Why Businesses Choose Barantum for Enterprise Phone System
More than an office phone system — there are credentials, apps, and hands-on guidance behind it.
Meta Business Partner
An official Meta partner for the WhatsApp Business API, so your customer channels run on legitimate rails.
ISO 27001
Customer data security certified to an international standard.
Mobile app
Teams at every branch can call from the iOS and Android apps.
24/7 Support
Guidance from the first branch through to every location being connected.
Choose an Enterprise Phone System Plan That Fits Your Needs
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard
The ideal solution for starting your omnichannel journey
- Integration of 1 WhatsApp number, 1 Facebook account, 1 Instagram account, 1 Telegram number, and 1 Line number
- Smart Chatbot Without Flow Limits. Automate your customer conversations during and outside working hours.
Exclusive to WhatsApp
*Implementation fees apply - Multi Admin Management
- Consumer Contact Data Management
Professional
More complete solution for interaction between Your business and Your customers.
- All Standard plan features with other additional features
- AI Agent
- Integration of 1 Live Chat account
- Workflow Management
Enterprise
Customizable solutions to suit Your business needs with a large number of customers
- All Professional package features with additional optional features
- On-Premise Solutions
- Dedicated Barantum Project Manager
- Support 24 Hours 7 Days
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
80%
Daily Team Activities Supported
Around 80% of our team’s daily activities are greatly supported, from lead management and tracking to team performance reports.
Aldias Restu Saputro
Edu Care National Coordinator
Sekolah Murid Merdeka
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Questions About Barantum Enterprise Phone System
An enterprise phone system brings all of a company offices and branches onto one platform, with a shared internal numbering plan, user permission controls, and centralized reporting.
No. The system runs in the cloud, so a new branch only needs access rather than the purchase and installation of phone equipment on site.
Yes. The whole group shares one internal numbering plan, so reaching a colleague at another office works exactly like reaching someone in the same room.
Permissions are granted by role. You decide who may make certain types of call, who may access recordings, and who may change system settings.
Yes. Recording access is granted only to the roles you allow, so customer conversation data is not open to every user.
Yes. The dashboard shows calling activity for every location on one screen, and reports can be broken down by branch or by team.
A new branch is added from the dashboard with extensions and permissions following the pattern of existing branches, without waiting for equipment installation on site.
Pricing is per user and can be increased at any time as your branch count grows. See the pricing page for package details, or contact our consultant for a calculation at your company scale.
Ready to Unite Calling Across Every Branch?
One phone system for every office, cross-branch extensions, controlled user permissions, and a calling dashboard covering all locations. Try it free, no credit card needed.
No credit card, quick setup, local Indonesian support
