Meta Business Partner
WhatsApp API OfficialWhatsApp Booking Automation
Customers Book Their Own Slot Without a Long Chat
Customers fill in a booking form inside WhatsApp and pick a slot that is still free, the details land in your CRM, and confirmations and reminders go out on their own.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Is Booking Over WhatsApp So Tiring?
While the diary is kept by hand, one booking takes many replies and a clash only shows up on the day itself.
Booking Takes a Long Chat
A single slot is only settled after the admin and the customer trade a string of messages about the date, the time, and which service is wanted.
Schedules Clash Easily
Several admins keep their notes in different places and a filled slot is not visible straight away, so two customers can end up with the same hour.
Confirmations Are Still Manual
Confirmations and reminders are typed one at a time, so as bookings grow some are missed and customers simply do not turn up.
A Booking Flow That Finishes Inside the Conversation
Four Barantum capabilities that lock in a slot without a long back and forth.
A WhatsApp Form for Bookings
Customers fill in a booking form right inside the WhatsApp conversation, so the service, the date, and their details all arrive with the first message.
A booking form inside the chat
Booking fields you can adjust
No back and forth questions
Every booking in the same format
A Choice of Time Slots
Customers pick from the slots you open, so the time is held there and then and is never handed out twice.
Customers choose their own slot
Availability set by you
The slot is held immediately
Far less room for a clash
Booking Data Lands in the CRM
Every booking is recorded in the CRM against the customer's profile, so their visit history and preferences can be read before they arrive.
No copying back out of chat
Bookings stored on the customer profile
Visit history easy to trace
One shared diary for the team
Automatic Confirmations and Reminders
A confirmation goes out as soon as the booking lands and a reminder follows before the appointment, so customers do not forget and nobody messages them one by one.
Confirmations sent automatically
Reminders ahead of the appointment
Message wording driven by templates
Changes to the time are notified too
A Diary That Holds, Instead of Piling Up in Chat
Barantum is used by teams taking appointment requests over WhatsApp every day.
Shorter Booking
One form replaces a string of replies.
No Clashes
A taken slot is never offered again.
All Recorded
Bookings are kept on the customer profile.
Fewer No-Shows
Reminders go out before the appointment.
WhatsApp Booking Automation Pricing
Pay per user and add more as your team grows.
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard CRM Sales
For every business type. Solutions to Simplify Sales Management
- Lead Management
- Sales Management
- Consumer Contact Data Management
- Standard Report Dashboard Settings Management
Professional
For all types of businesses. A more complete solution. Increase automation in Your company
- All features of the Standard CRM Sales + CRM Service package
- Live GPS Attendance
- Module Marketing
- Module Quotation
Enterprise
Customize features and services to fit any business, from small to large scale.
- Custom Whitelable Logo
- On-Premise Solutions
- Customize Workflow
- Dedicated Barantum Account Manager
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
90%
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service Center
Partai Keadilan Sejahtera
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Questions About Barantum WhatsApp Booking Automation
WhatsApp booking automation means taking appointment requests over WhatsApp in a structured form. Customers fill in a form and pick an available slot, the details are recorded in the CRM, and confirmations and reminders go out automatically.
Order automation handles goods or services worked through to completion, while booking automation handles time. Everything turns on availability, so an hour that is already taken cannot be booked twice.
They choose from the slots you open, inside the WhatsApp conversation. You set which hours and which services are available, in line with your team's capacity.
A slot that has been held is no longer offered to the next customer. Because every admin sees the same diary, notes are no longer scattered across several places.
Yes. Every booking is recorded in the CRM against the customer's profile with no copying back out of chat, so their visit history and preferences can be read before they arrive.
Yes. A confirmation goes out as soon as the booking lands and a reminder follows before the appointment. For messages sent outside the 24-hour conversation window, the wording uses a template that has to be approved by Meta first.
Barantum offers integrations to connect booking data with the other systems you run. The scope and approach are worked out with our team based on your current setup.
Yes. You can try Barantum for free with no credit card, or schedule a demo with our team to see the flow against your business needs.
Ready to Take Bookings Without the Long Chat?
A booking form, a choice of time slots, data straight into the CRM, and automatic confirmations and reminders. Try it free, no credit card.
No credit card, quick setup, local Indonesian support
