Meta Business Partner
WhatsApp API OfficialEnterprise CRM
One System for Every Division in Your Company
Shape the CRM around each division's process, unify their data in one database, and control who can see what through roles and permissions.
- 5-minute setup
- WhatsApp support 24/7
- Indonesian local server
Why Is CRM So Hard to Roll Out Across a Company?
The more divisions involved, the harder it gets to unify data without forcing everyone to work the same way.
Company Data Is Scattered
Each division keeps its data in its own system and spreadsheets, so management never sees one whole picture of the same customer.
Every Division Works Differently
Sales, service, and operations each have their own workflow, so a rigid system pushes them into working outside it.
Access and Security Are Hard to Control
Without clear limits, too many people can see data that should be restricted, and changes are hard to trace afterwards.
A CRM That Adapts to the Company, Not the Reverse
Four Barantum capabilities that make a CRM workable at enterprise scale.
A Customisable CRM
Fields, stages, and workflows are shaped around the process each division already runs, so teams do not rewrite how they work to suit the system.
Fields and stages set per division
Workflows follow the existing process
Different views for different roles
Changes made without rebuilding
Cross-Division Database
One customer has one record that every division sees, so duplicate entries and conflicting versions disappear.
One customer record for all divisions
Cross-team history shown together
Fewer duplicates between divisions
Company-wide reporting from one source
Roles and Permissions
Decide who can view, edit, and export data, then trace what changed when an internal audit calls for it.
Permissions set per role and division
Restrictions down to specific data
Change history kept for audits
Access revoked quickly when staff move
Enterprise Integration and Implementation
Connect the CRM to the systems you already run, guided by an implementation team from process mapping through to the point your teams actually use it.
Integration with your existing systems
Process mapping before implementation
Data migration guided by our team
Training and support after go-live
Enterprise CRM Used by Large Companies in Indonesia
Companies with many divisions use Barantum to unify their data and keep access under control.
Adaptable
The system follows each division's process, not the reverse.
Unified Data
One customer record seen across every division.
Controlled Access
Permissions per role with an auditable trail.
Guided Rollout
Implementation supported until teams truly use it.
Enterprise CRM Pricing for Your Company
Enterprise plans are shaped around user count, customisation needs, and integration scope.
Try every plan for free. Upgrade anytime, no complicated contracts.
Standard CRM Sales
For every business type. Solutions to Simplify Sales Management
- Lead Management
- Sales Management
- Consumer Contact Data Management
- Standard Report Dashboard Settings Management
Professional
For all types of businesses. A more complete solution. Increase automation in Your company
- All features of the Standard CRM Sales + CRM Service package
- Live GPS Attendance
- Module Marketing
- Module Quotation
Enterprise
Customize features and services to fit any business, from small to large scale.
- Custom Whitelable Logo
- On-Premise Solutions
- Customize Workflow
- Dedicated Barantum Account Manager
Trusted by 1000+ Businesses in Indonesia
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service.
Dian Melinda Arifin
Founder
PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
Project Staff
BRI Insurance
90%
PKS Services Accelerate Faster with Barantum
Approximately 90% we feel that with the Barantum system it can help us in conveying information, policies, and statements of the Party to the public.
Dina Hanifa
Staff Digital Service Center
Partai Keadilan Sejahtera
85%
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor
Tada
85%
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed.
Inne Rettiani
Sales Marketing Manager
Rokue
Questions About Barantum Enterprise CRM
An enterprise CRM is built for many divisions with differing processes. It can be customised per division while the data stays unified in one database, and permissions are set per role so each person only sees what falls under their responsibility.
Fields, pipeline stages, workflows, and views can all be shaped around each division's process. What is possible for your particular needs is worked through with our team before implementation.
Access is set by role and division, covering who may view, edit, or export data. Changes made by users are recorded so they can be traced during an internal audit.
Barantum offers integrations to connect data with the other systems you run. The scope, method, and sequence are decided with our team after mapping your current setup.
It depends on the number of divisions, the level of customisation, and how many systems need integrating. Our team will put together a timeline estimate after the initial process mapping with you.
Migration is guided by our team, from mapping the data structure through the transfer and checking the result. What can be moved is discussed up front based on the state of your existing system.
Yes. Training and support are provided once the system is live so each division understands its own workflow inside the CRM.
Enterprise plans are shaped around user count, customisation needs, and integration scope. Talk to our team to work through the numbers for your company.
Ready to Unify CRM Across Every Division?
Per-division customisation, unified database, controlled access, and guided implementation. Talk through your enterprise needs with our team.
No credit card, quick setup, local Indonesian support
