Established since 2001, PT Dharma Guna Wibawa (DGW) is a company that aims to answer various
agricultural challenges in Indonesia. PT Dharma Guna Wibawa is committed to continuing to contribute
to helping advance agriculture in Indonesia.
As a company engaged in the field of agrochemicals and a fertilizer company as well as a supplier
of plant seeds and agricultural equipment, PT DGW has customers from all over the country.
Reaching customers across remote regions demands a system that is mobile, flexible, and able to
operate reliably even in areas with limited connectivity.
Challenges Before Barantum: System Access and Data Issues in the Field
In reaching all corners of the country, PT DGW needed a system that could be used anywhere and anytime.
Not only difficulties in accessing the system, PT DGW experienced problems in data retrieval where the
data could not be retrieved, especially the company's database. Data that cannot be retrieved or exported
is detrimental to the company because the data becomes meaningless.
"We decided to switch to Barantum, one of which is Barantum's ability to do offline transactions.
Apart from that, we also found various advantages, including flexibility and very mature technology
to facilitate very dynamic business needs." — Bastian Sulistiyo, Group IT Manager at PT DGW
Barantum Solution: From Mobile App to Real-Time Reports
PT DGW tried to find a solution related to the problems experienced until the company decided to
switch to the Barantum system. The Barantum system solved PT DGW's problems and became a solution
to the challenges they faced.
Mobile Apps
Not only can it be accessed on a computer or laptop, Barantum provides a mobile version of the system.
So that this system is flexible to use anywhere and anytime, especially for sales agents who work in the field.
User Friendly
Barantum realizes how important a system is that is easy to use for all ages and in any profession.
So that the appearance of the system is made as simple as possible to facilitate the use of its users.
Report Management
Ease of accessing and obtaining data is crucial for companies. With the Barantum system, companies can
get all data entered by agents wherever they are in real time. So that the company is able to innovate
and evaluate the business quickly and precisely.
Export Data
Companies can export data and get it in 1–2 minutes.
24 Hour Service
No one knows when a crash may occur. Therefore, Barantum provides 24-hour service for you to consult
regarding the problems you are facing.
After using the Barantum system, PT DGW's operations have become more practical. Barantum is needed
by businesses, especially when business has been increasingly disrupted, especially with the pandemic.
So that business activities switch to online and unpredictable.
Increased Productivity and 24-Hour Support That Makes the Difference
"This Barantum application has greatly increased the productivity of our team. Because the application
is very mobile friendly, easy to use, especially in a matter of one to two minutes, we can get data
in the area and we will use that data to make future decisions. Automatic productivity increases.
Barantum offers a solution so we can pull up the database and we can use it for future analysis." — Deni Dharmawan, Marketing Communication Analyst
In addition to a good system, it needs to be followed by good service too. According to Deni, the
Barantum team is extraordinary because it provides 24-hour service in one day which can be accessed,
either via the website, WhatsApp, or telephone directly to the Barantum call center number. So that
if there are problems in the field can be quickly resolved. In just a few minutes, the problem can
be solved immediately.
PT DGW decided to switch to Barantum because it is able to do offline transactions, is flexible, and has dynamic technology.